There is an assault on this restaurant by homeless people, alcoholics and drug addicts. Some customers are scared away and don't come back. Donations by customers increases the problem, kindness by the restaurant management does nothing to reduce the problem. The bathroom and the restaurant is not a public bathroom and must must not be treated as a public bathroom. read more

Taco Bell - Aggressive panhandling at the restaurant. - Fast Food Near Me - South Bend, Indiana

Every time I come here the people in the drive through rush me and are rude. And if you come at night they're always joking around in the window acting like clowns. I just want my food and not them being annoying. On top of that they mess up my order each time. read more

Insane wait times. I spent so long in there even after placing a mobile order ahead of time

Food was awesome, we were offered 5 free drinks! The staff was amazing, the restaurant was also very clean! I cannot express how much I love the staff here, they are always welcoming and friendly! read more

Tried to get food on Sunday afternoon June 8th. Trash thrown all around entrance but went inside because i also need to use bathroom facilities, however you have to order food prior. Stood at counter and waited and waited and waited. Several females were standing in "kitchen" area - none of them cooking or preparing food. After about 10 minutes one asked if I wished to order Of course, why else would i be standing at counter! I was then informed to use the kiosk to place order, tried booth of them several times to no avail. By that time I was too close on time to go thru process, so I left. I was dressed for a wedding, not a rude person, just a hungry customer, that received no service. read more

Unbelievably slow. They don't put to-go orders on the to-go shelf. They hide the food and you'll be standing around for 15 minutes or more wondering why your food isn't done because no one called out the order when it was finished. If you order DoorDash I hope you don't care about getting sauces because you won't get them. read more

Went through the drive thru and ordered $52 worth of food and received 1/4 of the order And waited awhile. I came home and realized so I called and said can we please have a refund and she said if you come back to the store we can make the food for you or give you a refund. Then we came back through the drive thru and they made us park and come into the store. then the manager didn't believe that they gave us only half of the order and proceeded to give 3 out of the 6 remaining items. Such a scam, do NOT go. They won't give you your food that you pay for and then accuse you of lying when you ask for a refund. read more

they are sooo slow. you wait in line for 30+ minutes The employees are very rude and the inside looks disgusting

I live very near this location and have had great experiences the few times I have ordered from them. Today the girl checking me out was gracious enough to add on a drink even though I hadn't originally ordered it. She made sure to tell me it wasn't their typical protocol but I was appreciative! read more

Whoever I spoke to while ordering in the drive through was really nice. Pulled up to window and things were great till the other worker (female) basically threw the bag at me and and slammed the window and gave me nasty looks till I drove away. Didn't even make my food the way it was ordered on the receipt. Great way to end a 16hr shift. read more

Sucks .. even for Taco Bell never thought I would compare crappy food but it's 2022 ...

Terrible employees that half ass the job. Messed up the food. Employees are disgusting and unhygienic.

Should be a zero what a rip off you can now get authentic tacos for cheaper than this garbage! Don't drop half your menu if you can't make tacos what a scam two tomatoes and four pieces of cheese for $10 go somewhere else!!! read more

Taco Bell - Check out these awesome $10 taco supreme combo what a joke don't stream line your menu if you can't get tacos right!? - Fast Food Near Me - South Bend, Indiana

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Pulled up to order, no one in front of us at the speaker. 5 min and nothing. Head to drive thru window hoping to order in person. As we drive past dining room windows, we see 4 employees... 2 sitting, 2 standing. They spores to be having some sort of heated argument. We proceed to the pick up window, see a male employee walk away. We wait another 5 min, he never returns. We left. What a waste of our time and what a clearly messed up restaurant location read more

Gross, messy, disgusting. A rat crawled over my foot and bit me. There was a pile of hair on my food. Taco was good though. However, I found some weird sludge moving around in the cheese. The service was nice but when I was taking my order the front desk person broke into tears. read more

They've forgotten items like everytime I've been there not helpful and not nice also it's stinky

Ordered food from Uber Eats. Received it and it was cold. They had it as "finishing up" for an hour. Also received the wrong drink.

I'm noticing a big Trend with just about all fast food places, items missing just about every time. They especially screw DoorDash deliveries because they know there is nothing we can do about. This Taco Bell has missing stuff every delivery. Quality of food has slipped! They either have too much of an ingredient or not enough. I just don't think they care! read more

literally forgot two of my items, gave me something i didn't order, and then made the other item i got completely incorrect

Waited 40 minutes for our food at a FAST FOOD drive in. My friends ordered all the same meals.bur at least we got free pink lemonades??

The customer service was great but my shells were so stale it was not edible didn't have the time to go back and I'm not sure if I will be going back anytime soon read more

Cecilia was super nice, glad it was a different experience from my local Chicago location. Customer service was on point

Hey, its' Taco Bell, so whattaya want?!?! I have never had a bad experience at this Taco Bell.Sure, there are hoods and beggars in front of the place after about 4 in the afternoon, but if you are driving, no problem. Cheap prices, decently filling food.Am american dream. Be careful at night, but the drive thru is safe all night!. read more

4/2/2019 Tuesday at roughly 6:45 PM. Not a customer in sight and certainly no cars in the drive through. I pull in to place my order only to be "greeted" by a sassy teenage girl over the intercom who seems to care less about the job at hand: same attitude when taking my payment as well. It Not only took several minutes to get my simple change back but after receiving my drink, I noticed it was horribly flat. Didn't mind it too much as I was in a hurry, thus the reason why I wanted "fast food." But this Taco Bell is everything but that. The teenage jokes preparing my order and conversing behind the drive through window didn't seem to care at all about how long it took for an order to get out and it seemed as if the one lone line cook was the only person actually working in the restaurant. Upon waiting 25 MINUTES for a simple $5 box order, I was only greeted with more attitude upon being handed my food. All in all, I'm a fan of Taco Bell but this place needs to seriously revise their staff or teach the teenage brats they hire how customer service works. read more

I have to say this Taco Bell is probably the best one I have ever been to. The order is not always correct but they have no problem fixing it and so far I have not come across anyone with a bad attitude. Every time I have been there everyone has been absolutely amazing. read more

11 minutes later finally getting food and there is still 4 people waiting. Table needed to be cleaned. Looks like the bare minimum is on shift. read more

Been stuck in the drive through for 25 minutes, it can't take this long!!! Looks like just 1 worker in the whole place. Don't go here!!

Worst taco bell ever...The service was poor, wait time was ridiculous and the food was worse. Not sure what was in my food, but I didn't think it was edible, so I didn't eat it. What a waste... Avoid this place for sure read more

Do not go here. Still waiting for my food. Not exaggerating. Get the chicken fries at Burger King instead.

It takes an absurd amount of time to receive food in the drive through. Definitely not fast food. Unless you have 20-25 mins to wait in line just drive on by not through read more

I live a couple of blocks from this place, and they have great food, and customer service, I love eating here. I know you will enjoy it as well. read more

Way too long to get food. Then when I got it, everything was bare minimum. Had maybe a teaspoon of meat in the taco, mostly lettuce. Had all rice in the burrito I got as well. Definitely stay away read more

Cashier was friendly, otherwise this was a horrible Taco Bell. We made our order and paid to only find out that the soda machines were flat and they already knew it but did not disclose until we brought the issue to their attention. So we had to have two large waters in place of our paid beverage of choice. Additionally, the food was not to expectation and again we paid for something (supreme) and did not get it. There were no tomatoes. The crunch wrap had very little beef and a significant proportion of lettuce. This was an extreme case of disappointment. We will not be coming back. read more