I had not been to a dentist for many years. I try to take care of my teeth and I don't have any…read morepain, but I knew I had to go before something bad happened. Dentists frighten me in a way that I can't explain. I am over 60 and still nothing terrifies me like the dentist. I made my appointment, and showed up on time. I started talking to the nice lady at the front desk and tears started to trickle out of the corners of my eyes. She asked me if I like dogs. Yes ma'am, I do. i was introduced to the cutest little pug/ weiner dog. How are you going to be sad when you get to pet a dog? The ladies were so kind and gentle. I had a great dentist many years ago, but this was different. Dr. Sanders is so approachable and ernest. She made me feel really good about myself instead of embarrassed. I'll be seeing her again in six months.

I cannot recommend this office enough. My initial introduction was because of a dental emergency…read more They got me in right away. I appreciated their honest approach that led me to a referral to an excellent specialist. Since then, I have returned for the successful reattachment of an old crown, originally placed by a different dentist. Today, I was back for a routine checkup, & they were also able to fit in a cleaning. Everybody at this office makes me feel comfortable. It's the first office where x-rays did't feel like torture. They are trustworthy, never suggesting unnecessary work, and being honest when things are out of their scope of expertise. The service provided at by Dr. Sanders at Floss and Fido is nonjudgemental, honest & personable.

I was a bit surprised to see the low rating here. I've had an excellent experience with both the…read morefront desk staff, the hygienists and the dentist here. I chose this location because it was convenient but I was impressed by the knowledge and experience of Dr. Gagliardi. I feel that he takes his time, especially on new patient exams and is more thorough than most dentists I've been to. I would wholeheartedly recommend this practice.

Avoid this dental practice as if it's going out of business....because it essentially did. The way…read morethey make money is to practice the art of bait and switch on their patients. I first visited in February 2018 to have a consultation of fixing an injury that took place in July 2014. The front office staff was pleasant and welcoming. They even sat down after my appointment to put the entire plan into writing to make sure I could manage the finances of the repair and feel comfortable it would fit my budget. My hygienist was friendly and calming. These people have all been with the practice for 5, 8, 10+ years!! And Dr. G was just great. I felt like I had FINALLY found the perfect place to get me past all my fears of dentists. And for a minute, it did. Fast forward 4 appointments later, I go in for my final appoint to seat 3 crowns in March 2018. The ENTIRE front office staff is different. Every single last one of them. Every single hygienist was different. They all had on different uniforms. There wasn't a single familiar face (except for later, Dr. Gagliardi). I was completely disoriented and asked what was happening and she casually says "oh the practice has sold, but don't worry this won't affect you." But where did everyone go? "Oh every one was given the opportunity to stay but they chose a different path." Well that in and of itself is rather disconcerting that people that have been in this practice working together for over 10 plus years chose within a matter of DAYS since my last appointment that they would rather just leave immediately than to work for this new practice. And I'm talking at least 7 or 8 long term employees. Why did they all leave so abruptly? And how did this franchise already have 7 brand new people waiting in the wings to come in? What made all of this happen in the space of time between an afternoon appointment on Monday and an afternoon appointment 2 days later on Wednesday? But there was nothing I could do to stop and ask more questions, I had a temporary crown mold covering 3 front teeth, this appointment was to settle 3 porcelain crowns that were ready to go. This was not the time in which I could ask questions or switch practices if I didn't like the answers. I was stuck. The final appointment went fine, but I was still just so completely weirded out by what had happened. A month goes by, I get a very large bill for more than $2000. WHAT?? I call the office, in a panic. What is happening? Trudy and I had gone over everything, I prepaid my portion, I have everything in writing and I have receipts. So I get an apology "so sorry, we just took over, just a billing glitch, please ignore." Ok. Another few months goes by, another statement, $2000. Another phone call to their offices, another apology, "still working out the kinks, disregard". Another few months go by, another statement, $279, "your insurance has paid their portion, this is yours." No, no, I worked with Trudy ahead of the appointments and paid my portion upfront, this must still be a glitch. January 2019, statement, "Friendly reminder, your prompt payment will be greatly appreciated." I just got off the phone. It's paid.I put it on my credit card. Then I made sure they sent me a statement of "paid in full", as well as cancel all further appointments I had previously scheduled for cleanings before I got off the call. Moral of the story: this practice sold out their customers, but worse yet they sold out their employees, and they even will pull a bait and switch over $300. Unethical and not even remotely worth the stress. AVOID AT ALL COSTS!! And it's a real shame, too, because I really thought Dr. G was a good guy. Back to the drawing board to find one.

Dr. Thomas is the very best. He is kind, gentle, and genuinely cares about his patients. I highly…read morerecommend him!

Nice dentist. Patient and works hard to help keep my anxiety down to a minimum. Very close to my…read morehome too

My daughter and I were patients here for 3 years. Unfortunately we no longer live in Washington and…read moreour last visit here was in January of this year. After my visit with a new office, I felt that I had to come back and write a review because they may have set the bar a little too high here. They are very thorough during the exam and take any concerns you have serious. The entire staff is friendly and you get the feeling that they truly care about what they do.

Best dentist and staff you'll ever come across. Very friendly and informative. As someone who's…read morescared of dental appts, I can assure you you're in good hands here. Best experience all around. I don't live in the area, but will fly in just to go here. 20 stars if I could!

So pleased and releived that I am good hands with this Dental staff! They are skilled, poressional,…read morecomforting and caring. From beginning to end it is not a worry.

My teeth are not fine. I did not need to get them pulled. I have had ongoing problems from not…read moregetting a second opinion. I actually got one tooth built up, that she said needed to be pulled. Im reporting her to the dental board. I question how many people have unessarily gotten referrals for extractions and oral surgery. Do not go to this dentist.

I had a very painful toothache and could not find a dentist anywhere in my area that could help me…read moreimmediately. Dr Khan treated me the same day and alleviated my pain. I'm very appreciative to her and her staff for helping me. Wendy was great for putting me at ease as well, I'm a cowardly dental patient. A professional office , mindful of fearful patients, and responsive to same day requests. I will be back.

I've been going to South Sound for several years. I've always been made to feel comfortable there…read moreand my experiences have always been positive. Dr Khan and her staff are great!

I visited Fircrest Family Dental for my dental check-up. Dr. Han was very professional and his…read morestaffs were very friendly. Dr. Han was gentle with the procedure and explained everything easy for me to understand. He is the best dentist I ever met. I totally recommend Fircrest Family Dental to those who are looking for the best dental care in Tacoma area.

Immaculate office & friendly, organized front desk staff. Short wait time for the best dentist I…read morethink I've ever had (and I'm no youngster). Dr. Kwon found several things of concern that my last care provider had missed for more than 2 yrs. His assistant, Kashina made everything seem effortless, right there before he asked for "X" she had it ready for him, quickly positioned that pesky x-ray thing-a-ma-bob, etc. They were even able to provide several fillings to correct issues the same day they were discovered. Our whole family has recently been in and even the picky teen agrees we are lucky to have them in the neighborhood. Do yourself a favor and check it out!

Got my teeth cleaned and polished and had an issue with a tooth fixed in the past by another…read moreprovider. it was quickly addressed and handled. A wonderful staff here.

Literally the best dentist in town! The staff is amazing and the doctor is top-notch. The TVs and…read moreheadphones are great for distraction. Keep up the good work!

I can't explain how happy I am with Dr. Phuong Nguyen, she fixed my daughter's teeth in a year…read morewithout any surgery and she is not wearing any braces now

I had an extraction today at Emerson and they were absolutely amazing. They understood that I was…read moreterrified of dentists and were extremely accommodating and made me feel comfortable, even though I was probably pretty annoying to deal with as a patient, lol. Will be going back for all my dental care, only wish I had started sooner! They're office staff is also really nice, and the office itself is clean and tranquil. Five stars

Dr. Yoon is the best ever Dentist my family ever had in 75 yrs off going to Dentists, his staff is…read morelike family and his Dental Hygienist "Nikki" is better than the Gold standard as she saved my teeth with her many years of Dental Knowledge, I am a Veteran and got to see many Professionals and being in my 70's they all said your teeth got to go, but Dr. Yoon worked with me and my wife for many years and believes in saving teeth, I only wish I met him years ago, but anyone that wants the best of the best then your in luck as he is a very generous and caring man on a mission to help people and his sign in the waiting room says it all "God is good" thank you Dr. Yoon for being a Dentist and who you are as a great man... Sincerely, D. Berds : Gig Harbor Wa.

I love Jeremy Yoon's dental office in U.P. The staff has been so sweet to me for many years now…read moresince I've been coming here and they are always on top of scheduling, calling and being informative on insurance. recently my husband has been in and the office has made sure he was well taken care of for his first visitation. The office space is clean, well managed and good with time on their appointments.. I have not ran into any problems here and will continue coming to this dental office for the years to come! :)