We've successfully processed a fraud claim and were awarded the full amount of the claim. The…read morecredit card company will go after the business but I just wanted to share this with anyone who used a credit card for their transaction, we've been made whole again as the police in Roseburg were very helpful but said small claims would be their recommended course of action. Good luck to all, hope this helps...

Sold an old shotgun on consignment. Checked on it after 2 months and was told it hadn't sold yet…read more Went to the store 2 weeks later to pick it up and was told it sold a week ago, meant to call you. I asked when I would get my money. Checks usually take a couple weeks to come in I'm told. 3 weeks later, no check. I email, where's my money. Sorry, I forgot. Ok, mail me a check. Another week goes by, no money. I go to the store to get paid, my check is there, dated a week ago. It was NEVER mailed apparently. Who knows when my gun was actually sold. The entire deal is fishy. The vibe was way off. Something wasn't right with this entire thing. If the first check miraculously arrives I'll correct this post, don't wait up. Update... Looks like the first check is in the mail today. The rest of the story I stand by. Weird place with odd employees

Knowledgeable and super cool staff! Very speedy but thorough. Walked in looking for a specific…read moreitem, went through background check and purchase and was out in less than 45 minutes! No hassle, no unnecessary upselling. Just great guys.

They shot my new suppressor without permission, dented a baffle, reassembled it incorrectly in…read moremultiple ways, denied using it, and told the manufacturer I didn't know how a suppressor works. The manufacturer confirmed the condition of the suppressor was not how they ship out products and that I did not receive a "test" suppressor. The whole process of them playing with me property also caused them to duck my phone calls for several days after the transfer was approved, presumably because my suppressor wasn't even in the shop at the time. Avoid this shop at all costs, handling firearms the way they do should be criminal.

I received top notch instruction about carrying and firing a pistol. Rick is awesome and very…read moreapproachable. He welcomes all questions and I would highly recommend his class to any of my friends or family members.

Amazing experience with Kelly Sparlin and the Rogue Protection Group. Mr. Sparlin, a veteran, has…read moreextensive knowledge of martial arts, weapons training, self-defense and premises protection. The learning experience I enjoyed will last me the rest of my life and things I can teach and pass on to my grandchildren. I am intending to take additional courses from Mr. Sparlin and his team.

The training was precisely what I needed because of the experience of Shawn! I have taken several…read morecourses both here in Oregon and in another state and this was the very best!

NW precision training is by far the best firearms training in this great nation! You will not find…read morea more humble, kind, knowledgeable group of instructors who are willing to share 2023 police level tactics to civilians! You will not be sorry that you invested in your firearms training with this fine company!

I would highly recommend Carol at The Cognitive Defender! She is a very knowledgeable, exceedingly…read morepatient and thoughtful instructor. I not only learned a lot but had a great time. The small class size made it not feel like being in a class so much as learning with friends. I thought I would get bored with the classroom material but it was actually very informative and engaging. The range time was invaluable and fun!

From the owner: The Cognitive Defender offers a variety of classes that will increase your confidence and…read morecompetency with firearms. This instruction will enable you to become informed, armed, and ready self-protectors. Classes include: Women's Basic and Intermediate Pistol, Concealed Carry and Home Defense, Intro to Handgun, and Legal Self-Defense. The Cognitive Defender offers handgun classes in both women's only and co-ed formats, and each class is tailored for smaller groups so everyone can get the individual attention they need. Each class will help you gain the skills you need to become a self-protector. Intro to Handgun, Concealed Carry & Home Defense Fundamentals, Legal Elements of Self-Defense, and Countering the Mass Shooter Threat are all co-ed. If you are interested in a handgun class, please email us and we will contact you within 48 hours. If a class doesn't fit into your schedule, private instruction is another option.

Great folks to work with, only wish I had signed up sooner. Tactical hand gun 1 class was a blast,…read moreyet very educational. Patrick M, our instructor, has the rare ability of instilling a confidence of yes you can do this as we went through the drills. I highly recommend DFI. JOHN E

Getting ready to send my baby girl off to live in the dorms at university, away from home for the…read morefirst time. Lately, she has felt a bit uneasy (as have her parents). Her father and I thoroughly researched the whole pepper spray scene. We all know of people who have their canisters and have simply taken an online or youtube class. That was not thorough enough for us. A 4-hour class was only $100, very well worth it. I got to watch, and my daughter was able to practice and hear of real-life scenarios from an expert who has been in numerous situations. She walked out of there today feeling very empowered. Like me, she may never have to use the spray in her entire life. But she feels that she has been well informed and prepared for so much more than she'd imagined. (She has watched some of the videos and say they don't prepare her as thoroughly as the class did.) We are going back to take the self-defense class together.

My experience here was Awesome! The service was quick and knowledgeable. They help guide me being a…read morefirst time gun shooter. Great selection of guns and affordable prices too. The value here is tremendous I just picked up a new habit . 10/10

My son and I used the Northwest Arsenal facility back in late March 2025. We stopped by…read moremid-afternoon on a weekday so it was empty when we arrived, but got pretty busy by the time we left. The range was clean and well maintained. Staff members were nice and helpful. I did find the range fees were a bit high for the two of us using just one lane, but "it is what it is".

I've done business with this shop when it was named The Bullet Depot, and now with the present…read moreowner Terry Welburn, as Welburn's Weapons. They have great prices and when it comes to service after the sale you can't do better. As an example; bought a new EDC Glock 43x moa. The trigger was 7 pounds at the "wall". John the manager and Glock armorer installed a three spring kit at no charge that immediately dropped it to 4 pounds and gave it a cleaner break and a nice "floor". I love it. That also helped me get the first shot on target. Great prices, excellent service, friendly folks! Please pay no attention to those reviews left by "out of towners". Makes me question why they stopped by Welburns, but I doubt that they were there to buy anything.

Within the greater Medford area, this place nails it when it comes to all things AR. Came in just…read moreto check the place out and found they carry all the items needed to service or build an AR-15 that the other shops skimp over. Lower Parts Kit, Bolt Catch, Forward Assist, Trigger Guard, Springs, Roll Pins, etc, etc. Not to mention, their staff is sincere, helpful, and actually values your time. They've also got some great deals on lightly used pistols and new ones as well. They offer FFL services too. Check them out, worth the time to stop by.

Enrolled for the women's only handgun 101 training course on a sunday at the range off Merlin exit…read more61 in Grants Pass. This was a great class. While they can roster up to 8 attendees, maybe due to the weekend this was on, ended up being a smaller class which was perfect. More 1on1 training for those who really needed it and we definitely had one in the group. Liz is a great instructor. Has the background needed as a licensed NRA instructor, has seen the bad things happen so gives the instruction on what not to do and gives the right advice for getting you on target. She will watch were your shots are hitting and know exactly what adjustments you need. I had some background in firearms already but this was still the perfect course for getting back to basics, doing all the nitty gritty and getting a feel for a variety of different handguns plus learning this range specifically including their safety rules. Not only do you get a good foundation from them on which to grow, you can sign up for their additional courses if interested and you get your certification to apply for your CHL. Well worth the money spent.

Have taken many classes with Stoneridge now, and every time,…read moreI leave having, grown, and improved in every aspect that I sought for, but also discover something new that I didn't even know I was missing. It's those moments that are absolute gold. Very professional, very well done. The instructor is incredibly knowledgeable. This is only the beginning. Will be taking many more classes with them. *Update: Most recently took the Simunition class. Real world scenarios, real bad guys, real guns, real adrenaline & non lethal ammunition. You don't get second chances in life. This is it. This is your chance to learn from your mistakes and get a do-over. Definitely worth the investment. *Update 2: Now taking Krav Maga. The instructor is excellent. Demonstrating and critiquing with knowledge and respect. I highly recommend to anyone male or female, young or old.