My lovely neighbours recently gave birth to their second daughter here; sadly shortly afterwards…read moreshe had a very high fever and had to spend time, as an inpatient, in the Paediatric Department. It was very distressing for them to see their tiny baby so unwell and having to be subjected to blood tests and drips, at such a tender age. Happily she is now safely back at home; the situation was made easier for them because of the great care they received - they couldn't speak highly enough about the excellent staff who seemed to understand, and anticipate, everything they were going through. It's tough when hospitals in the UK get such bad press resulting in patients and visitors feeling even more anxious about levels of service or potentially worrying infections. So it's worth giving credit when one has a good experience. When I visited here, although I found it to be quite old-fashioned and had quite a long wait, the staff were pleasant and I was quite impressed (although not necessarily a guaranteed solution) at the obligatory gel hand-cleaning dispensers that had to be used before setting-foot beyond reception. I was happy and relieved to hear such heart-warming comments from my neighbours during such a distressing time.

If you want to die just come here. Almost died twice because they were so incompetent. I had to get…read morean ambulance twice. Doctors are extremely rude and won't give you the time of day. There are only two doctors and a few nurses that were good. Other than that, this place is a cemetary.

My family have been with poverest medical centre for over 20 years! For the majority of the time…read morethey've been ok, unfortunately over the last few years they have really let my family down, they didn't diagnose my dads cancer! Dad had district nurses coming out daily to set up his feed up, he'd had a bad stroke a few years ago which affected his swallowing so he had to be peg fed. So many doctors and nurses had seen my dad but they didn't refer him to an oncologists until it was too late, he passed away 1st October 20016! There's a lot more to this, but obviously too long to put in review.

i have been part of several practices due to moving around orpington and this is THE best dr's so…read morefar Dr Stoner is amazing i suffer with m.e. and she is the 1st dr to understand my condition!

Splendid customer service with positive energy attitude. Appreciated the kindness heart Amenread more

When my mom fell and broke her hand while we were on vacation, we looked for just a walk-in urgent…read morecare clinic for her to go to, but found that they were inside the hospitals in England. We had a full day + a travel day left in our trip, so wanted to get it take care of as soon as possible. Unfortunately, St. Thomas was unable to help us due to their absolutely extreme and unacceptable wait times. We arrived around 8 PM and waited in an outdoor but tented queue for about 45 minutes before being checked in to the emergency room. Signage was not very clear, so we really weren't sure we were in the right place until we got to the front of the line. There were people in line with us with all types of absolutely terrible ailments, and a few that looked like they needed to be lying down, or at least sitting, but all wheelchairs were full. When we finally made it inside, a lovely nurse named Elle checked us in. She was fantastic and so helpful and friendly. She took some notes down, and offered medication if needed. We sat for about 20 more minutes before being called to another station where we told another person all the same things, and were sent down the hall to "urgent care" where they warned us it would be a 3-4 hour wait. And there we sat. And sat. And sat for about 3.5 hours - observing only 4 people being called back, having x-rays, and then coming back to the waiting room to sit. They made several announcements over the intercom during our visit asking people not to ask reception for a wait time update as it only hinders their ability to work through the line. I believe we only saw 2 people leave with, what appeared to be, a solution to their injury. After nearly 4 hours and absolutely no end in sight, we decided to call it quits, and try to wait and seek help when we returned to the States. Before we left, the receptionist had us go in and speak to the nurse practitioner on-duty who gave us some tips and a sling. She was lovely as well, and seemed sorry that she wasn't able to help us. I know that England's healthcare system plays a role in the terrible experience that we received here, but we sat in this waiting room for hours in hard plastic chairs (still with plastic walls separating them, by the way, making it impossible to talk to the person next to you), and the water jug was completely empty. The ER waiting room had vending machines, so I ended up going back there at one point to get a drink, but my goodness, they aren't even providing the bare minimum here. My mom was in a lot of pain, but there were people here with all sorts of wounds, waiting all night just for a few stitches. After returning home to the US, my mom was able to visit an urgent care and only wait about 15 minutes to see a doctor. She's all squared away now (or on the way to it, at least) but this is such an extremely terrible way to do things as she was in a lot of pain for days.

Veronia Greener GMC reg No 6028291 made a false claim on my records, namely that I was refusing…read moretreatment! I initially put it down to a typo and asked for it to be corrected in line with the GDPR and GMC guidelines that state records must be accurate an honest. The hospital refused. So a patient's word counts for nothing, if your title is Dr you can falsify patient records and your employer will support you. I find this so insane, Veronica's claim doesn't sound plausible, doesnt have a ring of truth and is just plain unbelievable. She and the hospital know they are putting my health at risk by denying me the care to which I am entitled. I wouldnt care if I wasnt forced to fund this charade; but we pay the salaries of the people who literally hate us and want us dead.

My impression after my experience here: They don't have common sense and don't really care about…read moretheir patients. Sat in the Emergency/Urgent care waiting area for four hours before I was told there is no treatment for my symptoms and just sent home. I told the receptionist I was there because I thought I had the flu. I told the healthcare professional that took my temperature and blood pressure that I was there because I thought I had the flu. Neither of them told me that they don't treat my symptoms. It wasn't until I saw a doctor after four hours of waiting that I was told there is nothing to be done about the flu. The doctor was rude, too. I told him I didn't go to class because I didn't want to get anyone sick. He said, "So you came here to get the doctor sick?" THE DOCTOR IS WHO YOU SEE WHEN YOU ARE SICK. THAT IS YOUR JOB. He asked what I ate that day and the judged what I had to eat that day, "It's pretty odd to be eating that" when I'm feeling this way (Ok, so I'll starve myself. Oh wait, already did that in the waiting room). I left with nothing to help me feel better and humiliated enough to want to kill myself :)

This used to be known as Farnborough Hospital, but the current complex must be less than 7 years…read moreold and benefits from a modern design and layout. I'm not going to comment about individual services - with the NHS it can be entirely down to who you are due to see, about what and when. So, instead I'll concentrate on the facilities available and access: The hospital is served by at least 5 buses, but only the 261 and R1 actually enter the grounds. Most ward visiting hours tend to be 2-4pm and 6-8pm, though the nursing staff are pretty flexible if you give 'em advance warning. Visitors are pretty well catered for: there is a coffee bar and restaurant open during daytime hours, a newsagent which stays open longer and various vending machines. Tip: Finding a parking space at peak times is enough to give you a coronary however (as do the charges), so I recommend using the Sainsbury's car park next door. The hospital is pretty quick to get to from most places, as it is on the A21.

Poor service. I…read morewent to the urgent care centre and was very disappointed with the service I'm 17th weeks pregnant and was experiencing a lot of pain and feeling generally unwell. I was also worried about my unborn child. The dr that I saw was so pantronising. And spoke down to me as thou I had wasted her time, and was suggested that my pain was just due to growing pains! Please I dont choose to want to sit for two hours on my only day off to be told this. It turned out that I had uti. I asked the dr if she could check the baby's heartbeat as I was concerned she advised that they didn't offer this service due to patient misuse (which she was directing at me)!!! I have worked for the NHS for 18 years. And have never been so disappointed with the service.

Went here to visit a friend. Whatever interactions I had with the staff, I was super impressed. The…read moredoctors, nurses and rest of the staff were pleasant and helpful. Their response time to the buzzer was excellent. My friend insisted I take a look at their exhaustive food menu. Much more variety than a lot of other hospitals that I have seen. Plenty of sinks for washing up around each ward. There's a Costa on the ground floor that is very clean and visitors can pick up coffee or a snack from here.

Nobody wants to go to hospital. So when you do, it's always nice to be greeted with friendly,…read moreefficient staff. Exactly what I got yesterday when I went to A&E at Kings College Hospital. I checked in at the front desk and discussed my dodgy knee with them and was promptly added to the queue. I was told that I was 7th, and my turn soon arrived. The doctor I saw was incredibly helpful and showed great empathy for my injury. She didn't dismiss it and say "just rest, you'll me reet" like some doctors do. She referred me for an MRI at fracture clinic on Wednesday and sent me on my way with some extra tall crutches! They have signs around the hospital asking if patients would recommend them to our friends and family? I certainly would!

I think the plus point to any hospital is if you can walk out alive. Well, I'm writing a review…read morewhich means I made it out. Seriously, I have always been of two minds about Lewisham Hospital & NHS in general. I have had to be treated there 3 times, two of which were quite serious including my recent issue. There are some hit or misses about the place but as I said I lived to tell the tale and well, all things considered they did a really good job. I must say it is much cleaner here now than when I first had to stay over some years back.

Good morning I recently had to go to Lewisham A&E and I just want to…read morepraise them for their excellent care. I felt nervous about being in hospital and yet once being attended to I was fully confident that I was being checked over properly. I am very, very fortunate to have such a clean and professional facility available to me. Thank you to the doctor and nurses. Sophie Kirkham

I was born here! Not-too-many moons ago Daddy B brought Mummy B here through the thickest blanket…read moreof snow in years to deliver Katie B. It was a very quick labour, as my dad says: I've never had a lot of patience! Anyway, a few years ago I had to undergo quite a scary surgery on my throat and for some reason I sought comfort in the fact I was referred to St George's Hospital for the big op. I had an amazing surgeon, Mr Williamson, some brilliant (and one gorgeous) student interns and the most fantastic, hard-working and comforting nurses EVER on the wonderfully named Florence Nightingale ward. I was in for three days and had to share my ward with all men, not nice, but they thoughtfully put me by the window and kept my curtain closed so I could have my privacy. The ward was clean and although I really hated the food the nurses were usually happy to give me extra yoghurt to make up for it. Mr Williamson was a fabulous surgeon and although I lost my voice for six weeks it eventually came back and everything worked out well (some may consider that length of silence from me a blessing anyway). This hospital houses some amazing staff and the amount of crap the nurses have to endure daily and the hours they work in comparison to their pay is shameful. Especially when you look at how much other people are paid in jobs much less significant! Thank you to the nurses on the Florence Nightingale ward for giving me comfort and looking after me so well during the most frightening time of my life.

My baby great grandson was born at St Georges. He was 26 weeks, very premature, and has just…read morecelebrated his third birthday. Many thanks to the dedicated staff who made this possible. The family are so grateful that he had the best chance to survive. I am sure that everywhere these days is suffering the NHS problems. Many thanks to the unit Wendy Bailey, great grandmother to baby Tyler.