We had the highest level car wash service they provide. We asked to downgrade our service and were…read moretold they couldn't do it at the store but call an 888 number. Called the 888 number and was told to do it on their app or at the store. Stayed on the line for 40 minutes going through the AI system and finally after much effort was able to downgrade our membership. Terrible customer service system.

I just want tire shine. Been a member for a couple years, and all locations seem to be a bit…read moredifferent. This Roy location is near my home, so it's convenient, but I'm disappointed every single time I go through. I've complained multiple times, reached out to corporate, talked to the employees at the wash, etc... it never ever puts the shine on my tires. So freaking frustrating. I have 4 vehicles on my plan, and I'm really thinking about canceling the membership.

My car came out sparkling clean, inside and out, with every detail meticulously handled. The waxing…read moreand tire shine made it look almost brand new! I also appreciated how efficient the process was -- I was in and out without a long wait, and the team maintained a clean and welcoming facility.

They have a a touch less car wash that I definitely recommend, it takes like 15 minutes for it to…read moreclean your entire car but it is so worth it, they also have a tofu car wash but because of my cars paint and my big wing i can't use the touch one so i use the touch less so i can only tell you how the touch less one is. It's so worth it. The customer service is very good the staff are very helpful and explains things to you, Definitely recommend.

I do not recommend this car wash stay away from this place ! I finished washing the car and the…read moreblow dryer they have didnt work. I payed with my card and was overcharged $12.50 for $2.50 service!!! This place is terrible DO NOT RECOMMEND GOING HERE!!!!

I received my final cost on my credit card and it wasn't as bad as it showed me on the machine…read more I'm going to bump it up one star for this, but I'm still a bit unhappy for the unneeded stress.

Last month they charged me $27 for the months car washes and then they closed the car wash and sold…read moreit to quick quack did I use the only reason why I got the membership is because it was very convenient close to my house and now they were down a month and now they close

Take 5 in South Salt Lake is great. The people there were very friendly and offered a great deal!…read more Inlove being able to get my car washed and then use the free vacuums.

There appears to be new managment that has improved the service. The Ultimate today was very good,…read moredried, wiped out, vacuumed as advertised. And the young man was polite! This is a big improvement. If they keep it up, I'll give them 5 stars.

So very disappointed in the cleanliness of my car after I had the full service wash! I used to have…read morea monthly membership to this location but canceled it this past winter, planning on renewing it this spring. I don't believe I will. The inside didn't even look like it had been touched. They did a decent job vacuuming but that's it. I asked if they wiped the dash down. She said they don't do that. They sure used to! Why pay $25 to have your car cleaned if they aren't going to do it right?

Affordable gas, great variety and selection of items the convenience store and clean bathrooms!read more

Kids are cool the car wash is the issue and the maintenance has ruined multiple of my vehicles. So…read moreon this new vehicle I just purchased got damaged that was the final nail. Ding mark, scrapes, deep scratches. Id highly suggest looking at your vehicle afterwards for damages. Who's responsible for the damages?

Avoid the Roy location. The service is horrible, they're very slow. And they stand around, after…read more20 minutes, I just left with my car untouched. The spots from the car wash were still on the car. They haven't even vacuumed it, the doors were still open, and after 20 minutes, I walked out and hopped in my car, and the same guy that opened the door for me says your car was next. My car should've been two cars previous, but they forgot I was there. This service drags down the reputation of the other two locations. I've been doing business with these guys since they open their first location in Syracuse. .Layton by far the best, those are the Syracuse veterans, those are the ones that have worked for the factory, the longest when the original Syracuse store was open. Take all your business to Layton. But for Roy, do yourself a favor just don't go to Roy.