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Tahoe Donner Retreat

3.5 (2 reviews)

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Vacation Rental Assistance

Vacation Rental Assistance

5.0
(6 reviews)
33.3 mi
Established in 2008
Locally owned & operated

We are homeowners in Tahoe Donner and started using VRA property management company last year. The…read moreVRA team is reliable, and responsive, and they provide exceptional customer service. They are also nice people to work with and have been helpful with suggestions to improve our home and guest experience. We trust that they will take care of our home and provide excellent service to guests. They are a vast improvement over our previous property management agency. We are extremely satisfied with their services and highly recommend VRA.

I now live in Tahoe full-time and have used many other local cleaning services for my vacation…read morerental here. My rental is my only source of income so when the cleaners were late or things were broken and not fixed because I was not notified, guests would not have the best experience. I even caught one group of Mexican cleaners putting sheets just in dryer and not even washing them! That's when I started doing all the laundry myself! Unfortunately, some circumstances in my life caused me to not be able to actively manage the rental as I use to. I was in dire need of people who could do more, get the job done, and communicate with me and let me know they hear me when I communicate with them. Finding Vacation rental assistance was a complete miracle for me. Not only are they on top of the cleaning, (and all linens are provided by them and taken off sight for professional laundering) but many smaller maintenance issues as well and making sure the hot tub is cleaned and serviced between every set of guests. Their pricing is extremely fair, and I believe they earn it by keeping me informed of anything needed so I'm consistently receiving 5 star reviews from my guests. Which results in more bookings! I get pictures of any issues noticed after a guest leaves, which takes away a lot of stress! When they heard my beloved dog died, I even received flowers and a card. That's special. The professionalism via pre and post inspection reports, and ability to have a 24 hour on call handy man if you choose really makes owning a vacation rental much less stressful. Thanks to VRA I'm able to focus on my own healing and do more of giving back to my community. They are the most thorough, polite, professional, fair, people I've met in this industry, and I'm really so grateful for their whole team from the top down.

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High-end property mangement, in North Lake Tahoe.
High-end property mangement, in North Lake Tahoe.
Vacation Rental Assistance
North Lake Tahoe vacation rental and cabin property management

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North Lake Tahoe vacation rental and cabin property management
Cedar Crest Cottages

Cedar Crest Cottages

4.7
(62 reviews)
18.9 mi

Beautiful cottages On the lake front street of homewood…read more Beautiful location Inside was fabulous , up to date With all directives for a delightful stay

If you're expecting what is posted on their website, you will be disappointed. We were a bit…read moreconcerned upon our arrival as the place looked deserted. No host present at any time during our stay and no other guests (not counting the man who came and went at odd hours). The cottage could use some upkeep and a good cleaning...multiple lights burnt out, shower glass was extremely dirty, one wash cloth for two guests, soap dispensers all empty. One bedroom TV didn't work, dishwasher was hard to open due the bottom cabinet trim being out of place. On the second day I notified the management company that a bear had been through the property leaving debris scattered throughout. The reply was I'll come by tomorrow and clean it up. The debris was still there when we left two days later. On the second night we noticed a man arrive late and go into a cottage, he left early the next day. He arrived again around 11pm on the third night, blasting an air horn outside our bedroom window in an attempt to scare the bears (Mom and cub) away from his car. Again, I called the management company who stated no staff or guests other than us were present. No concern on their part, "What do you want me to do?". I got a lecture on bears even though I shared that I had owned a home in Tahoma for many years, I am very familiar with bear behavior. And although my car was damaged by the bears, the bears weren't the issue. I received a survey several days after returning home and recounted our experience and disappointment in what should have been a very pleasant stay. At the end of the survey I was prompted to request a call regarding my experience, responding yes. Never heard from anyone.

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Osprey Cottage - Bedroom
Osprey Cottage - Bedroom
Robin Cottage - Kitchen and Dining Area
Robin Cottage - Kitchen and Dining Area
One Bedroom Full Bath

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One Bedroom Full Bath

Tahoe Donner Retreat - vacation_rentals - Updated July 2026

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