Michelle is a awesome owner. She really goes above and beyond for her customers. I will always come…read moreto Michelle for my pet needs

Great little hidden spot. Had the methelin blue I needed for my aquatics. Seems like they have a…read moregood selection.

I am very disappointed with the grooming service my dog received today…read more I dropped my dog off for her scheduled appointment at 9:00 AM. By 11:30 AM, I still had not received a call, so I went to check on her myself. When I arrived, they were still not finished with her. When my dog was brought out, she was still wet and had clearly not been properly blown out or de-shed. Her nails also appeared barely trimmed. For a grooming appointment, I expected her to be completely dry, properly de-shed, and fully groomed before being sent home. They told me my dog didn't like being blow dried! That is a lie, as my dog loves and wants me to blow dry her when I blow dry my hair every morning and when my husband has the leaf blower out Because I was unhappy with the results, I took her directly to Carlson Canine Camp. They properly blew out her coat and removed a significant amount of loose hair that should have been removed during the grooming appointment. They also trimmed her nails shorter because it did not appear they had been adequately done. The attached photo shows just how much hair came out after I left Pet Supplies Plus. I expect a groomer to complete the services that was paid for. Unfortunately, my dog left wet, under-groomed, and needing additional work elsewhere. This was not the level of service I expected, and I left extremely frustrated. We will not be returning!

They did a wonderful job grooming our dogs. Definitely recommend them. When dogs were done, they…read moresmelled very good.

Wonderful, family owned pet shop. Very friendly and helpful. Have a great selection of nearly…read moreeverything a pet owner might need. Highly recommended.

Nothing but love and respect for this pet store, prices, selection and caring for both customer and…read morethe pets

Good selection and friendly staff. Nice variety of high quality cat and dog foodread more

From the owner: Friendly Staff, Huge Inventory, Reptiles, Small Animals, Unique Selection…read more Products: Aquatics Supplies, Bearded Dragons, Bird Supplies, Birds, Bunnies, Cat Food, Cat Toys, Chameleons, Chew Toys, Dog Food, Dog Toys, Ferrets, Frogs, Geckos, Hamsters, Rabbits, Reptile Supplies, Small Animal Supplies, Snakes, Snuffle Mats, Tortoises. Brands: American Natural Premium, Fromm Family Pet Food, NutriLife, NutriSource, Stella & Chewy's, Oxbow, Fromm Pet Food, Fromm, Farmina Pet Foods, Farmina N&D Prime Location Facts: Located near the intersection of Elevator Rd and Rte 251 inside Roscoe Village Center. History: Welcome to Michelle’s Pet Center, your trusted, third-generation family-owned pet store in Roscoe, IL. Since our beginnings in 1971 as Bill’s Aqualand, our passion for animals and commitment to the community have only grown stronger. From 2000 to 2017, Michelle’s mom lovingly carried on the family tradition, and today, Michelle proudly continues that legacy. We offer a wide variety of reptiles, small animals, premium dog and cat food, toys, and specialty supplies, all in one of the cleanest and friendliest pet stores around. Serving Roscoe, Rockton, Rockford, and Janesville, WI, we’re here to help you find everything you need to care for your pets—whether they bark, hop, slither, or chirp. Stop by and explore our unique selection and personalized service today!

We're been coming here since they opened for nail trims and to purchase items in the store. While…read morethe groomers have changed over the years, they have been consistently well-qualified and professional. My senior dog is very vocal when getting his nails done, and they are always very kind and patient with him, and I know he's in good hands. They also have a fantastic selection of pet items ranging from toys to gear to food and much more. Their manager is always super friendly and helpful.

Jeff was super rude on the phone, kept me on the line for 10 minutes when I wanted to book a…read moregrooming appointment. I waited patiently and kindly and I ended up calling back because I thought they forgot about me, only for him to tell me they went on break... also had an attitude with me when I was being polite and asked why didn't anyone tell me they went on break instead they intentionally put me on hold? Never coming back.

This place is awesome and very knowledgeable when it comes to pet nutrition and health care for…read moreyour pet! They carry a great food line and healthy treats!! Staff was extremely friendly as well!

Thank you Yelp! A quick search for dog food brought this place up on my phone and now I will never…read moreget dog food anywhere else! This place is what I have been desperately looking for all along. Those huge chain pet stores are such a hassle. I would much rather pay more and support local businesses. But Here's the kicker... You won't pay more here! There selection is better and their prices are too! Please do yourself a favor and visit this place! You won't find a better variety of quality pet foods.

What a great store ! Brought my German Shepherd in and we left with great quality treats , even…read morechicken feet ! Owners are also great! We will be going back for sure

tried to buy the two anoles they have there. they refused to sell them to me as they didn't feel my…read more120 gallon setup was sufficient enough because there was another gecko in there. argued that the animals have different needs. I don't recommend this store as they are not fully educated on what their own animals actual needs are. This is strictly a conscience store. Only use it if it's your last option as everything in the store is grossly overpriced. For example 199 dollars for a basic ball python. Just so everyone knows, use morph marker to buy these kinds of pets as ball pythons are only 25 To 30 dollars. Please do some research before throwing money down the drain here.

I have been going to this store due to convenience and have had good visits. However, yesterday…read morewhen I visited I was very disappointed. When I checked out I could not find my 20% off coupon. Which since retiring is a good savings. I spent $68.00. I left and found the coupon in my car, I returned to the store and asked if I could apply the 20%. Courtney the asst said no way. I returned the products and she would not let me re-purchase citing company policy. I had to go through the store and recollect what I need. This is my last visit to this store. I will be making the drive from my home to Sterling to patronize Pet Smart. I routinely spent $50-$100 per visit. Treat me like I treated my customers for years and I'll be loyal. Try to get more out of me with a ridiculous policy and I'm gone. In these times a few bucks sometimes makes the difference. Had Courtney understood this I would be singing their praises. Now, Pet Supplies plus is just another store in a line of trying to make a buck at my expense.