It has taken me a little time to be able to write this review. We recently lost a valuable member…read moreof our family. Duke our rescue of over 13 years ago. We had recently changed our Vet from being out of town, to closer due to all our ages, and wanted to be closer to establish care for our two dogs. After Duke's first Annual Visit, he had his first "Senior Blood Panel" he had high levels of Kidney/Pancreas results. Dr Kramer prescribed digestive dog food, and a supplement of Denamarin for next couple of weeks. Dukie appeared to be fine, with the exception of stool color, texture was loose. x2 weeks later losing weight, and blood test again much higher. Dr. Kramer and her staff, was amazing. Dr. Kramer continued "Process of elimination" of Duke's symptoms and labs. She was always so optimistic! But a momma knows!! right? We together, decided to get an Ultrasound done. Long story short, Duke had Lymphoma, which effected his entire abdomen. The next x2 weeks was Duke's Bucket list as he rapidly declined in health. Dr. Kramer and her Staff taught me how to administer Duke's "Cocktail" (fluids) in case he needed to be hydrated on weekends, let me just come in and check in weight, and given support with my questions. When Duke decided it was his time, I called, and they prepared for his Day. Specialized parking, sign out front, couches, pillows, music, treats and a little more TIME. So beautiful and comforting. Private entrance. A wonderful paw print, and cremation container to bring our Big Boy home. Dr Kramer and her Staff, supported all my decisions, with her professionalism, care & empathy. They sent us a Sympathy card a week later, and also planted a Tree in honor of our Sweet Big boy! It honestly, doesn't get any better than this!! I can't thank them enough, or be more grateful. Love, Duke's Family

Perryville Pet Hospital is warm, welcoming, and always accommodating to my schedule. The vets, vet…read moretechs, and front office treat you like family and go the extra mile to ensure all of your concerns are addressed prior to leaving. The staff have called on numerous occasions to check up on the progress of my pup's healing. I couldn't recommend them more.

I am actually very sad to be writing this review, especially because I used to be an employee at…read morethis clinic for years, but the complete lack of compassion for the animals that has come since the current owner has taken over absolutely needs to be addressed. It is disgusting. This past weekend I was out of state on a family vacation when my 16 year old dog (who has been a patient at this clinic since she was a puppy and was just last seen in Oct of 2024) took a turn very fast, and I had to make the decision to have her euthanized even though I couldn't be there, which is heartbreaking on its own. My parents were caring for her in my absence, and when the in-home euthanasia dr I was hoping could do the procedure (because my last interaction at Mulford was not something I was willing to continue to have. I won't even get into that!) wasn't available they called around in a panic to get my girl out of pain as soon as possible. Naturally they called MAH to get her in since my family has always gone there, my dog was always a patient there, and I worked there previously. While my dog was howling in pain, my dad was told that she was no longer an established patient and would need a visit to be re-established and she would need her rabies vaccine before she could be euthanized and the first available appointment wouldn't be for two weeks out. Because an actively dying dog in pain needs the vaccine, right? When I worked at this clinic under two previous owners I can't even count the number of times I stayed late because an emergency came in (even animals that weren't patients at the clinic). Whether they were dying, injured, or just in distress or pain they were taken care of because we wanted to help the animals. There was no strong arming the clients into having a certain test to receive a medication. There was no requirement to get a certain treatment to be taken care of. There was just a care for a living being who needed help. I completely understand that times have changed, and veterinary clinics are overrun with so many animals needing to be cared for so there have to be some boundaries in place to give proper care to the established patients. I do. But I will never understand how a dog who has been seen for 16 years and was just seen 10 months ago is in pain and dying they have it in their hearts to just refuse to do anything for her. I will never step foot in that clinic again, and neither will the other several family members of mine who have been clients for DECADES. I will tell anyone who asks to run the other direction. By the way, Whispering Willows was able to accommodate us within hours. Their dr came to my house and treated my girl with the dignity and compassion every pet deserves. They even let me facetime so I could be there the only way possible. They deserve 5 stars.

Wow so sad I have been going here for years and was pleased…read morethey weren't bought out and of corporate mentality. Boy how wrong- my dog is dying and all they want to know is when I'll pay the rest of the bill ( approx $40 out of $800 paid) not once has anyone who has called asked how is he doing NOT once. If they had bothered to check on him - like they used to do- if they still were a humanitarian group - how beautiful that would have been. No such luck - now it's all about over selling and giving prescriptions your dog really doesn't need or can't take and paying them

I had a bad experience with Dr. Boonstra who I believe caused permanent damage to my 20-year old…read morecat's injured paw when she palpated it. Marilyn has not used her paw since this visit and I assume that something was dislodged during palpation. I found Dr. Boonstra to be rough with my fragile, 4.5 lb little cat lady, not competent and unwilling to provide rationales for expensive procedures. And all of this after a 50 minute wait! The medical director, Dr. Sanderson, has refused to even acknowledge that Dr. Boonstra could have harmed Marilyn, let alone offer remedial action. There is no professional accountability in this clinic and even Marilyn's medical records were inaccurate. I am heartbroken and deeply upset that a visit intended to help a fragile, elderly cat instead resulted in further injury and suffering. Marilyn spent nearly two decades surviving outdoors before I rescued her; she deserved gentleness, caution, and thoughtful care in her final years.

We have been to quite a few Veterinary places in Rockford, You may have seen some of my reviews…read moreabout them. We recently adopted a 15 yr. old Chihuahua to give her a home for her old age, and again, we didn't know where to go. So I picked Alpine Vet Hospital because of reviews. I asked for DR. Sanderson. We have had Goldie there twice so far. I am pleased with the DR. he explains everything to us and is very nice to Goldie. The lady,Brenda at the front desk is so nice also.