Super helpful, friendly and called me to offer suggestions and different alternatives on how to…read moreproceed with bike work, before they charged me! Great customer service! Go support local owners!

Debbie and Perry are always nice and helpful. Their shop…read moredoes good work! They have been on business for many years and are consistent in their good work and helpfulness!

This place is awesome!…read more Great service and a fantastic selection -- I had to stop here for an emergency repair during Bike Across Kansas and they completely hooked me up. Highly recommend!

From the owner: Southwind Cycle and Outdoor is your source for outdoor adventure in southeast Kansas! Bikes,…read morepaddlesports, camping, outdoors!

Chris and his assistant took very good care of our son's tricycle today. We moved from CO and our…read moreson's trike had been broken for about a month. We were in and out of their shop in about 10 minutes time. They put a new tube in, aired all the tires, took off the unnecessary fenders and looked it over. Our son is overjoyed that he can now ride again! Thank you both for getting us in and out so quickly.

We have been using this bike shop for a few years now since our son got into BMX racing. We wanted…read moreto come to a place where the bike would be fixed right, for safety purposes. The staff here over the years has does many repairs and also helped us learn more about biking and where to go for trails, etc. Almost all of our repairs and maintenance are done on the spot, and by the next day if they are busy or if it's a longer type of repair. Wonderful experience every time!

My husband's motorcycle broke down in Joplin, Missouri on 7-18-15 while on a ride from Tulsa, OK to…read moreChicago, IL, only 120 miles from our home. The closest shop that could attempt repair on a Victory Vegas cycle was Jay Hatfield's in Frontenac, Kansas. After having the bike towed to his shop, his mechanic was not only able to fix the bike without the parts, but stayed after hours to do the repair. Then Jay, himself came to speak with us and told us that he wouldn't charge for the repair. He said, "I could never leave a fellow biker stranded!" Wow! That's service and empathy in a BIG way. Thank you, Jay, and your mechanic (sorry we never got his name). May the universe and God repay your great, generous karma.

On 04/15/15 I visited your establishment for an oil change on my 2014 Victory Cross Country, which…read moreI bought from you. When I arrived I was not greeted by anyone. When I walk to the service counter I was "greeted" by the person behind the counter. First of all he looked like he was completely bored and ready to fall asleep. Then his "greeting" was the most unenergetic I think I have ever heard. I told him why I was there and the process of getting my oil changed began. Now for the next hour or so I walked around the showroom looking at different bikes. I was very interested in a Yamaha FZ07 which I was looking at very hard. Not once did a salesman come ask me if I needed anything. The staff that was out on the showroom floor basically ignored me the entire time I was there. Like I stated earlier I purchased my Victory from you guys, I wasn't expecting anything special but at the very least the Freakin Saleman that sold me the bike could have said hello! He was not busy, given I was the only "customer" there for pretty much the entire time. I can guarantee I will not return for any type of business with you and I will not recommend you to anyone! ******The only positive thing I can say is while I was waiting one of the mechanics came to the showroom, walked directly over to me and thanked my for my service in the Military (I have a Coast Guard decal on my bike).

So helpful!!! Came to purchase a Blackstone grill but all they had was prebuilt. I needed one in…read morethe box. A very helpful young lady, found one for me at another store & made sure I got it at the sale price! Thank you Mackenzie!!!

The gentleman in the gun department is a good guy but the lady working back there has a terrible…read moreattitude , very rude and inconsiderate!!!