What a gem of a spa! I found this place on Google with great reviews and decided to give it a try…read more I was really needing some relief from lower back tension and recovery from a few tough workouts. I explained everything to my massage therapist, Autumn, and she gave me one of the best 60-minute massages I have ever had. The pressure was perfect, the atmosphere was calming, and the room was clean with high-quality products. Next time, I will add the hot salt stones and going for a 90-minute session. It is a short, easy drive from Newport News and absolutely worth it.

A very good salt cave/spa. The prices are a little above what I'm used to but not unreasonable. The…read moreexterior look of the building was very nice and had the feel of the Colonial style. The interior was nice, but a little small. Going into and out of the lobby was very tight, all so the handicap ramp access is thou a staff only location. (Call had or have someone go in and tell the staff to unlock the door) The salt cave session was very nice, the sound of the water falls was very pleasant. The staff were very friendly and helpful. Overall, not a bad experience, but could have been just a little bit better.

They were ok, I have had a few massages with other companies…read moreand they are just ok. The guy who gave me my massage was a little rough, also when I asked to go a little lighter on the touch it took me 2 times to say so. But after I left I felt better, so not a total waste of money.

Hi if anyone is looking for a place to go to for a massage don't go to Armrita Beauty & Wellness I…read morewent here to this place to try it out I read really good reviews on Yelp here and the service I had done wasn't that good. The massage therapist I saw here I couldn't understand anything what she said to me she has an accent that is hard to understand her. I only wanted to get a massage there but the therapist asked me if I wanted to add other services like hot stones and whatever else to my massage I got. It all added up in the end and it was really expensive for everything I got done there and on top of that they didn't take but cash and credit card no checks. The massage therapist was really pushy there kept asking me to make another appointment with them and I told them No. It was a not a good experience I had there will never go back to that place again now I know. Thank you, Jennifer Lin

Absolutely amazing! I had been going to another massage therapist for ortho massages for over a…read moreyear, and my therapist left the practice so I began looking for another place. I had heard about MassageLuxe through a friend -- it was an amazing experience, after the massage--I had to take it easy the rest of the day--was really sore--hurt so good! Much better the next day--The place was amazing, friendly staff, good vibe, happy customers. My therapist, Rachel, has worked there 8 years and I joined the membership program so I can continue regular visits at cost savings--don't wait, experience this amazing place!

Walking in, the place was beautifully decorated and calm. The from desk was friendly and helpful…read more There were mints in each room and coffee in the waiting room. I was given a two hour massage but the allotted time for actually massage time was 1 hour and 40 minutes because of the time given to get dressed and undressed which I wasn't a huge fan of. The massage was pretty good. I got a full body Swedish massage and really enjoyed the scalp and foot portion. The calf and overall left portion was a bit painful but I did feel refreshed after. Unfortunately I got contact dermatitis on my face where I laid on the bed. I'm not sure it is the detergent they used to clean the fabric or the lack of. The value of the place when getting the membership is worth it though because we got a military package for $70 a month. I was able to get a free eyebrow waxing and it was done very well. Overall I liked the amount of options available but I'm upset that it technically isn't a full 2 hours and that I got contact dermatitis after.

My daughter came to visit me, so decided to go get a pedi... (deluxe). I don't remember the last…read moretime we got a pedicure. My tech was Yhashen Williams, and I did not catch the name of my daughters tech. Both young ladies were awesome. We were there for over an hour, and was very impressed with the attention to detail. I would highly recommend Beauty Rush. The salon was very clean, and had a nice vibe to it. They only downside I found was the soaking tubs were inserted bowls, and therefore didn't have the normal bubbly foot spas. Overall, I would give them a 10 star rating if I could.

So bummed. 1st & last time at this salon. I thought I got a decent pedicure until I got home and…read morefelt my incredibly rough heels. For $45 I expect a flawless pedicure and rough peeling heels is not acceptable. Ladies were nice but my technician wasn't great. Painted nails look fine. Average ?

The sweet team makes this location. The young ladies are so great, knowledgeable and hardworking…read more They make it great, every single visit. The company needs to keep their equipment in check. Every other time I go in, which is 3xs a week, one of the treatment beds is out of order. Its extremely frustrating since we pay to be a member. This is the reason I am canceling my membership. I go to enjoy and practice selfcare, not to be stressed out about a treatment being out of order.

Their massages are fine, but DO NOT go for facials. I treated my daughter to a facial using my…read moremembership and was hoping she'd enjoy it since she'd never had one before. She let the technician know that she had sensitive skin but half way through the procedure her face started hurting. She asked if that was normal and the technician said, "yes, it will be spicy". My daughter didn't know any better but when she got home she took a picture and sent it to me. Her face was completely bloody, pretty much all over her face. It was way beyond simply red and took almost two weeks to heal. I contacted the manager who proceeded to send "cut and paste" corporate replies that didn't even fit the context of my complaints. I went to see her personally since it was obvious she wasn't going to address my concerns in an email. To make a long story short, she didn't even investigate with the technician concerning what happened and didn't plan to. She proceeded to blame my daughter for the burns and said that since it wasn't my experience she didn't want to talk to me further, so I told her to contact my daughter to further investigate. I waited a week for her to call her and she never did. I plan to send this complaint to the BBB and massage envy's corporate office, however, I'm pretty sure they will deny culpability. Bottomline, unless you want your face burned, I recommend you stay away from massage envy!

My bestie and I were staying at the Williamsburg Lodge and booked a spa day. This place is…read morestunning, with a sauna, massive jacuzzi and treatments of all sorts. We each got a lavender body scrub and our skin felt soooo smooth after. Then she got a massage while I got a signature facial and both experiences were stellar. There is a relaxation room, tea's and cookies and, best of all, no cell phones allowed, it was truly bliss

Dear Management, I…read moream writing to formally express my serious concerns regarding the way my family and I have been treated at the Colonial Williamsburg Spa. Today, I arrived at the spa as a guest of my fiancée, who has a membership. I was immediately told to leave the property because I was supposedly not a member. When I provided my fiancée's name, I was told that the membership did not exist. The way this was handled was extremely rude, disrespectful, and completely unnecessary. Unfortunately, this is not the first time my family has experienced this type of treatment. Every time we visit, we are repeatedly questioned about whether we are members and whether we even belong there. At this point, the pattern of behavior is extremely concerning and has made my family feel unwelcome and singled out. There have also been inappropriate interactions with my fiancée. On one occasion, a worker asked her whether her hair was real. That is an inappropriate and uncomfortable question for an employee to ask a paying customer, and it further contributes to the feeling that my family is being treated differently. Our very first visit also involved an unacceptable condition in the facility: there was feces in the upstairs bathroom/locker room area. Despite that, we continued to give the spa the benefit of the doubt and continued coming back. What is most disappointing is the attitude and lack of professionalism displayed by the director. A director should be setting the standard for how customers are treated, not contributing to an environment where customers feel disrespected, unwelcome, or singled out. I would expect the director to actually direct--to lead the staff properly, address customer concerns professionally, and ensure that every member and guest is treated with dignity and respect. Unfortunately, based on our experiences, that standard has not been met. This behavior is unacceptable for any company, especially one providing a premium membership-based service. My family should not have to repeatedly prove that we belong every time we walk through the door. I am requesting that management take this complaint seriously, investigate these incidents, and address the conduct of the employees and leadership involved. At this point, my experience with Colonial Williamsburg Spa is beyond a one-star review. If zero stars were an option, I would give zero. I expect better from a company of this caliber, and I expect a professional response from management.

This place was a good stress reliever! The people were friendly. The massage was relaxing and the…read moremasseuse relaxed my tensed areas. The establishment was clean and inviting.

Amazing foot reflexology, the only problem was the therapist did not convey some of the possible…read morehealth concerns that should have been noticed

I didn't realize how much I needed my arms massaged, but my masseuse did! I almost asked her to…read morefocus more on my neck and shoulders but I'm so glad I didn't. She knew what she was doing and let my body tell her where to concentrate.

Don't go here. When you book online you prepay in advance for your service and when you walk out…read morethey push a calculator in your face for their tip. I went for a deep tissue massage and my friend went for a foot massage. I can't speak on her experience but mine was horrible. I read the reviews before I got there but I always like to give places the benefit of the doubt. But the reviews were right. I repeatedly told the lady working on me that I wanted a deep tissue which was not what she was giving me. She oiled my back up and I knew it was going to get bad. She never rubbed my feet instead she beat them with her palms. That technique was repeated on my body.

I've been coming here for several months now. The ladies are very accommodating and my massage is…read morealways great!

Hubby and I made very last minute reservations and they were able to accommodate us. The parlor is…read moretucked away. The lady at the counter was super nice. We both had 60 min massages. We tried to get the same room but that wasn't available. No worries. She did a great job with my massage. We will definitely come back when in the area. 60 min/ $60