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    Tajahs Charm

    3.7 (3 reviews)

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    Destination Aesthetics Medical Spa - EDH Nurse Injector, Keena

    Destination Aesthetics Medical Spa

    4.6(34 reviews)
    2.5 km

    Callie was amazing! She took the time to listen to my concerns and had great suggestions/unique…read moresolutions other injectors hadn't offered. Callie was the perfect mix of friendly and professional and immediately made me feel at ease. Give her a try if you want some plump lips!

    I've had nothing but issues dealing with Samantha here and at Folsom. I had a reaction from a peel…read moreand she proceeded to gaslight me and blame it on me having product in my hair (even though I told her my hair had nothing in it). Then it was sweat, then just oh well. I'd asked for a copy of the ingredients list which I never received from her but that Shawna later provided. Then a from desk girl booked me for another facial while I was at an appt. but did not check my treatment plan nor confirm with me what she was booking. So I had two hydrafacials two months in a row when I alternate between hydra and diamond glow. At that point; I had a good conversation over the phone with Samantha but she didn't offer to cover my next facial and that would have been the right thing to do. At my next appt. the same front desk girl interjected herself into a conversation that didn't include her in addition to other of unprofessional behaviors. I only spoke to Laura about this. That brings us to my 8/12 Wednesday apt. Upon checkout I asked that my beauty bank payment ($350 per month) be pulled and applied to my treatment. Something they informed me was an option in the past. Then the system is texting me ALL weekend saying my payment won't go through. I literally had an emailed receipt showing I paid it. Early Monday morning a gal from Elk Grove calls and tells me I need to provide a copy of said receipt. Now I have "DO NOT CALL" on my account. This is due to having ADHD which causes troubles with self regulation. Not only that but I come from a 32+ yrs experience in strong customer service. I prefer to speak with people I've met in person or have spoken to before. It saves time explaining when there is rapport. I basically tell her that their system created the receipt so she should be able to pull it up and they need to figure it out. She wasn't a mgr and it's not proper customer service to request proof from a customer. I was offended and bothered to be called so early. Nor is it my job to help you figure it out. I'm not being paid to do that. She is. So I call Sac knowing it's the main hub. Was told she'd have Samantha reach out to me. Which rubbed me the wrong way because I don't want to talk to the person whose fault it is that her staff can't do their job properly. Let alone she may have been the one to actually have checked me out because the girl said her name was Sam. I reach out to Shawna on Tuesday. For 4 days Samantha is texting me saying she wants to speak with me and is going to call me. And when she finally does it's to tell me that I need to seek my services elsewhere because they have a "no swearing" policy!? I'm like "What are you even talking about?" She says all calls are recorded and I swore and made a personal threat to an employee. Um.. both gals I spoke to I had never heard of before. Oh you mean when I said "It's gonna be bad for everyone at this point bc I'm just gonna get in touch with Shawna." So now we're twisting my words into threats? All while I'd already called EDH and said I'm over this and just pull the payment again. You'd think after 9 yrs of loyalty and Shawna herself being your original injector you'd get an apology, accountability and integrity; but no! I guess this is what happens when you're a corporate sell out. Is Samantha a corporate mgr who came with the deal? It shouldn't matter. Shawna should have the balls to reach out herself and protect her OG clients, as she likes to call us. So if you're looking for a med spa where mental health issues are met with understanding then this isn't it. One who values its clients? Nope! Where accountability and customer service are integral in day to day operations? No! This ain't it! Bullying and rejection from the place I go every month for self care? That's quite literally the opposite of what med spas are supposed to stand for. Now my Esthetician will be the one to miss out on a client who never tips less than 20%. What does all of this say to your employees with mental health issues? What does it say to perspective clients?

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    Destination Aesthetics Medical Spa - Folsom Esti, Ashlyn

    Destination Aesthetics Medical Spa

    4.6(154 reviews)
    7.5 km
    $$

    I wanted to share feedback about my appointment today at 2:30. I drove from downtown Sacramento to…read morethe Folsom location specifically because I prefer this injector. I let the office know at 2:33 that I was 5 minutes away and arrived at 2:37, but I was told I could not be seen and had to reschedule. There was no one waiting, and my baby Botox appointments typically take about 10 minutes, so this was really disappointing given the distance I traveled. I also felt uncomfortable being lectured while I was scheduling the appointment initially about my treatment timing when I had already explained I received my last treatment in a different location on my face 2.5 months ago. I completely understand policies, but a small amount of flexibility in this situation would have made a big difference. Unfortunately, this experience makes me hesitant to return, which is disappointing because I really like the injector at this location.

    I wish I could've gone here! I've had an appointment for about a month, have been really looking…read moreforward to it and was telling my friends/family how excited I've been to go. When making the appointment, I explained I was new to getting facials and was so excited to start the process, and even confirmed the appointment 3 times in the last week, once over the phone and twice through the texting confirmation. The morning of my appointment they canceled on me. I understand things happen, however if I were to cancel day of I would be charged an "inconvenience fee" but if they decide to cancel it's just "I apologize for the inconvenience." Due to the limited hours they are open I started work early this morning and have had child care secured for weeks just so I can make it, only to see they have canceled my appointment. What a disappointment, I will not be rebooking and will find somewhere else that will hopefully value my time. What a waste of time, energy and effort on my part. Do better, or have backup providers. Truly a disappointing experience.

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    Tajahs Charm - bodycontouring - Updated September 2026

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