To find this level of efficiency, service, and competence almost makes you look forward to the next…read morecar problem. Remarkable shop, fantastic crew. Six stars.

Xpert tech has been my family's go-to mechanic for over 20 years. Why? They are honest,…read moretransparent, and work to save you $ wherever they can. Additionally, I have never had them mess anything up on any car I've brought in, or had pickup time extended. They do what they say they are going to do. In an industry where word is increasingly cheap, they are a dying breed. These are the best mechanics in town, bar none.

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

We were in a jam, far away from home, with a tire with a slow leak. The staff at Jan Davis could…read morenot have been more helpful! We had a very unique tire on a company vehicle. They gave up options that would get us home safely. They were ALL so nice to deal with. It is so refreshing to see such great customer service! We really appreciated the help and the recommendations!

Great, responsible service. Excellent attention to detail. I've been a customer for years, second…read moregeneration and now they maintain my children's vehicles also. They do things right, I wouldn't trust my cars anywhere else.

Please stop posting this comment under my reviews. I posted on Google as well. You guys refuse to…read morerespond to my email. I have a claim number and every thing. It's been weeks since you told me to reach out. People run!

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

VonChae and the whole team went above and beyond ! People…read morelike him and his friends - caring and professional- now days are hard to come by. I only can wish that the rest of us would measure up to their efforts. Thank you so much! I'm your loyal customer. Tatiana.

The guys that work here are informative and helpful .Service performed fast at a fair price.read more

They are awesome and fast! Been coming for years. They've done my oil and fluids and wipers and…read morelights etc. Also had an amazing customer appreciation day with half off oil changes and free food and sodas. Gotta love that!

Always went here for my oil change for decades, no problems other than always messing up my tire…read morepressure, however, the last time the guy obviously overtightened the oil drain plug because the next day I had oil spots on my driveway, so I looked under my car to discover a leak coming from the oil pan area. Zero spots on my driveway before and the next day spots where I was parked. My car is new straight, from a dealership and I had only been driving it for less than six months, so I took it back to the dealership to have them inspect it and they said it was from over torquing the drain plug, and replacement was the only option to stop the leak because the plug was stripped. Apparently, you have to replace more than just a simple plug when that happens, so I had to pay $1000 out of pocket with the labor! Zero issues before, as my car is new, and $1000 plus the price of the oil change for trusting this Valvoline for my oil change. I called Valvoline corporate and they said that they have tools that are designed to stop over torquing, but obviously that's not true in every situation because my car was certainly an exception. My friend who used to manage the Valvoline said it did still happen occasionally and it's not fool proof. Corporate basically told me I had no proof it was them. Why would I have no oil dripping in the previous 6 months and the next day oil in my driveway?! The dealership even wrote on my print out receipt that it was obvious what happened, but corporate said yeah, but you don't have proof. How else can I? So, basically, I paid $1100 for an oil change at this Valvoline. Obviously NEVER AGAIN!

Great place. Have used several times. Fast, fair, and never a try to upsell like 99% of…read morecar-related businesses. Appreciate your work and Common Sense approach to customer service

Absolutely love this place! These guys are awesome, & the service is always great & quick! Highly…read morerecommend!

I use this particular store for everything I need done. I have oil changes in my Tahoe, Silverado…read moreand Toyota. I get my vehicle inspections done here and had the transmission fluid changed in my Tahoe also. I like the work structure and open communication between the workers topside and in the pit.The workers are always friendly and professional. I'm sure the other locations are equal but when I start trusting a place and its crew I don't vary. There are other establishments that may be a bit cheaper but there is usually a reason for that. Recently there are new stores closer to me but i have no reason to switch. I am the same way with car part stores.

Friendly, helpful and professional. Getting auto maintenance done on a road trip can be daunting…read morefor a solo female but this place made it so easy and the price was excellent!

I would say that when I came in I was welcomed right away. Fernando went above and beyond with…read moreworking this out with Lyft. He spent a lot of time chatting on the phone with the their insurance company. Along with making sure to let me know what was needed. I also witnessed him with all of the other commuters as well, and he was so warm welcoming and friendly to all of the customers!! All the work done on the vehicle was smooth and easy. The vehicle is driving smoothly. They performed all of the maintenance that was needed on top of receiving a free oil change for one small mistake that they made. I would definitely come back to this location and would love to have Fernando welcome me in with his big warm smile!!

After speaking with the representatives at firestone and with them having full knowledge of the…read morevehicle size and type we ordered six tires for our full-size F350 Dooley. Having to wait until the next day for delivery, we arrived and then was told they can't lift the truck. This was concerning considering they had all the details of our vehicle make model and size. I contacted the store to get clarification on why this took place and the representative Bre decided to be sarcastic. Then immediately placing me on hold. A few minutes later, the store manager got on and only made excuses for her employees. I would go to another auto repair tire shop because obviously Firestone does not know what they're doing or how to be respectful to customers when you're wrong. This Only wasted my time and money to make continuous trips over to Firestone when they could've told me this on the first phone call.