my appointment was at 1 today and had to wait for them to check a/c. Now it's 2:35 they changed A/C…read morewithout my ok. Came out with bill for $275.00. We're never coming back here. Don recommend this place. Also the white lady was rude.

I took my car there to get an A/C check/diagnostic, which was by far the cheapest in the area…read more While I am glad I went there to get an estimate, they are overpriced for major work. They determined the issues centered around several issues related to the compressor and adjacent parts (receiver dryer and expansion valve). To fix it, they wanted to charge over 1300$ for parts and labor -- on an A/C compressor kit, labor, refrigerant, and recover/recharge. For parts, they wanted to charge $776 for the compressor kit. The exact same part (by item #) costs anywhere between 407$ and 573$ locally. For labor, the estimate was $348. For comparison, AAA estimates $191 (average) for labor in this area for the same fix. That rate equates to $125 - $160 per labor hour, depending on the estimated hours. I'm suspect that for normal oil changes and routine maintenance, they are probably good. But, I am glad I declined the major repairs.

Quality service. Knowledgeable and friendly staff. Wouldn't trust my car to anyone else…read more #supportlocal

I come here for my oil changes for our vehicles. Never have any issues and a big plus is getting…read moretire rotation with an oil change.

I went in for a full service oil change on 4-16-2022.. I also did a oil system cleaner.. paid 99.00…read morefor a full service oil change.. I stood in the doorway of the bay so I could see what the pit guy and hood guy were doing . They did not check any of my gear boxes under my truck... Truck is 4x4. Did not gease any of my grease fittings. So I paid for them to just change oil and oil filter . Did not receive a full service at all... This is 2 huge mistakes in 4 days for this company... This is absolutely unexceptable...

Always does a great a job. I noticed a new guy (Asian) who doesn't like handing customers there…read morechange, Receipt, or keys in there hand. He lays them on the counter & tells you have a good day. I think it's rude however......

Horrible experience! I've spoken to three different managers, including corporate-level staff, and…read morethey all offer different excuses for the terrible service that led to my son's CRV motor being destroyed. I spent over $2,000, and instead of fixing the overheating issue, they didn't even check the cooling system properly. Now it's supposedly under investigation by a third-party inspector. Firestone claims to support military families and students, but that's a lie. Avoid them!

Jared was awesome, helped me out when I was in a bind. Took a lot less time than I expected. Great…read morefriendly service.

Fast Response from time I sent the request. Very Professional and courteous. Very thorough in…read moreexplaining process.

30 June 2026, After an inspection by a certified ASE MIDAS mechanic, my rack and pinion assembly…read morewas installed incorrectly and will cost me over 5 thousand dollars to repair for what JP AUTOMOTIVE installed incorrectly. 1 June 2026, Thanks. They had my 2009 Honda Ridgeline for over seven days to correct the installation of the Rack and Pinion Steering unit they installed on the 15th of May 2026. Thanks for picking up my Honda Ridgeline 7 days after the 24th of May for a follow-up on the 1st of June 2026. I'm still experiencing steering issues with the installation and underbody noises. I won't be returning for any future mechanical services due to the inconvenience of this issue. Yes, in the past, they did do a superb job, but it's time to move on after this SNAFU. One Star is in order! Thanks, I won't refer anyone to this Columbus, Georgia location ever after paying over 5 thousand dollars for future corrective repairs! Show less

Fred's Tire Discounters…read more If you are a woman beware. I would strongly advise not doing business with Tire Discounters (formally known as Fred's tires). This used to be the only place I would use but always would have my Dad take my vehicle. I called to make an appointment to see why my air conditioner was not working. I called a few days prior and was quoted $280. On the day of my appointment the 4th of April, I had made to have my air conditioner checked due to it not cooling. I arrived on the 4th and the man explained that they would only charge me for the Freon that needed to be added. After they took my truck back. They advised me that my hoses and everything was good and the Freon was good but my compressor had went out. I asked them how much that would be. They told me they would not be able to fix it that day even though the appointment was at 9 AM that morning. They quoted $1300 for the compressor and having to charge the system again. So once I went inside the office, I found how they had charged me for draining my lines and charging a system of $400 prior to checking my compressor. After talking they agreed that was not right and they were going to refund my money. After giving the run around for 3 days and the refund was not returned to my card, I sent my Dad up there to handle it. They told him it would be returned by April 11th and if not to come back up there. On April 13th he went back up there and was told by Kim to give it until April 25th, they were either going to refund back to the card or send a check in the mail by April 25th. When I didn't receive either one my Dad went back up there on April 27th and was told by Kim that they were not going to refund the money. It took them 3 weeks to give me the run around and then refuse to refund my money. I advise you to find somewhere else to do business. Here is a voicemail from Kim saying that I was going to get a refund.

Tire repair. Alex Hammock does a great job at the service desk…read more Learned something new from him today while having my tire fixed today. Value was good

I had a light go out and called to see if they could fix it. They could and as soon as I arrived I…read morewas met with nothing but great service and care. In and out with the light fixed within ten minutes. The garage was full of cars with oil changes and they went ahead and did my light in the waiting line. It was extremely affordable and nothing but great things to say about this location! I have used other locations for an oil change, but I will for sure use this one in the future. If you are looking for a fast, affordable, and wonderful location for customer service this is the place!

This is my second time here and everybody here is just awesome! The customer service is unmatched!!…read moreBoth times that I've been here they got me in and out. There's never a long wait. I usually go around 11am. The waiting area is super clean and they offer complimentary coffee while you wait. Both times that I've been here Krystal has gone above and beyond to give the best customer service possible. Not to mention they do quality work. They don't rush and they make sure to thoughly explain everything that's going on with your car. I would definitely recommend Grease Monkey

Great guys, very helpful!! Needed a tire change on a rental car. Got me…read moreIn and out right away!

I was having them work on my car because I had no one else I was next door at a different business…read morethey had told me try them so I did first time I felt I was over charged because I toldd the twice rack opinion boot I have all ready new bin the box I need put on ok he said the boot on the drive axle I saids no sir the rake opinion boot on the steering he said I just find out after we look at it I'm a few minutes i said ok never was mention again and pretty big bill I'm still pay for after loaning The money to pay them well i here again I know im getting over charged I'm upset they have had my car now 3 days plus all weekend because they were not open and had employees quit from what I see