After waiting 6 hours for one roadside service to come out, A1 was called . They responded in 15…read moreminutes and got my tire changed in less than five. Now this is what roadside service is all about .... Super fast, super reliable, super friendly! Thank you A+ #1

Fast and helpful but calls after wants date. Really would be best left to being thought…read moreprofessional If you don't call after on a personal level. Otherwise very responsive and quick to arrive and help.

30 June 2026, After an inspection by a certified ASE MIDAS mechanic, my rack and pinion assembly…read morewas installed incorrectly and will cost me over 5 thousand dollars to repair for what JP AUTOMOTIVE installed incorrectly. 1 June 2026, Thanks. They had my 2009 Honda Ridgeline for over seven days to correct the installation of the Rack and Pinion Steering unit they installed on the 15th of May 2026. Thanks for picking up my Honda Ridgeline 7 days after the 24th of May for a follow-up on the 1st of June 2026. I'm still experiencing steering issues with the installation and underbody noises. I won't be returning for any future mechanical services due to the inconvenience of this issue. Yes, in the past, they did do a superb job, but it's time to move on after this SNAFU. One Star is in order! Thanks, I won't refer anyone to this Columbus, Georgia location ever after paying over 5 thousand dollars for future corrective repairs! Show less

Called in last minute on NYE, needing help with removing a socket that another shop got stuck on…read morethe lugs nuts of one of my wheels. Spoke to the brilliant Ms Tiffany who was very kind and willing to assist. I pulled up and Cody and Gabe, got the socket and lug nuts extracted with in 30 minutes with no BS, felt like a couple big bros helping me out. Decided to buy some new tires from them, Tiffany gave me an immediate quote, called in for the tires and they got me in and out. Shout to the gentleman with the glasses and anyone else on team that was part of the job. From what I experienced, the JP Auto Team really gives a damn about their customers and just cares about people general. Knowledgeable mechanics, Fair price and amazing hard working crew with the hospitality that really makes me love living in the South. If have car problems that can't solve this is where I will bring my business while I'm stationed here in GA.

I went in for a full service oil change on 4-16-2022.. I also did a oil system cleaner.. paid 99.00…read morefor a full service oil change.. I stood in the doorway of the bay so I could see what the pit guy and hood guy were doing . They did not check any of my gear boxes under my truck... Truck is 4x4. Did not gease any of my grease fittings. So I paid for them to just change oil and oil filter . Did not receive a full service at all... This is 2 huge mistakes in 4 days for this company... This is absolutely unexceptable...

Always does a great a job. I noticed a new guy (Asian) who doesn't like handing customers there…read morechange, Receipt, or keys in there hand. He lays them on the counter & tells you have a good day. I think it's rude however......

I stopped by this company yesterday to get my car serviced. I was impressed by the initial contact,…read moreChris greeted me immediately and asked what I needed. I already had a quote and asked if it could be taken care of on the spot or would there be a wait to order parts. He informed me they could get it done right away. There was a turn because almost 2 hours later I had to go to the register and ask what the problem was. The manager James was just as hospitable as Chris and this put me at ease. I explained my issue and he did everything to remedy the situation. I am HUGE on customer service, so even though I had to wait, I didn't mind because I saw how each of their employees interacted with the customers. I myself interacted with 3 people that day and each of them were respectable. The only thing that prevented this from being a 5 star review is the failure to communicate the issue with finding the correct part, otherwise great job!

I've been coming here for a very long time receiving oil changes. I always bring my own oil and…read morefilter as the oil for my truck is specific and they usually don't have on hand. Today the technician fill my 3.0 diesel with 10 quarts of oil and it calls for 7 quarts. Luckily I noticed as soon as I pulled out of the bay that I didn't have the 3 quarts in my 5 quart jug I brought with me. I quickly went back around and they dropped the oil down to the proper level of 7 quarts. They had a mechanic drive the truck to ensure we didn't have any white smoke or oil leaks from the seals. They had 3 quarts brought to the shop to replace the 3 that had to be drained. What should've been a quick oil change turned into my being here for nearly an hour and half. I asked if they could comp my next oil change and they said No. When you're here just make sure the technician knows the amount of oil your vehicle needs. They have access to this information and this shouldn't have ever happened.

Great guys, very helpful!! Needed a tire change on a rental car. Got me…read moreIn and out right away!

I was having them work on my car because I had no one else I was next door at a different business…read morethey had told me try them so I did first time I felt I was over charged because I toldd the twice rack opinion boot I have all ready new bin the box I need put on ok he said the boot on the drive axle I saids no sir the rake opinion boot on the steering he said I just find out after we look at it I'm a few minutes i said ok never was mention again and pretty big bill I'm still pay for after loaning The money to pay them well i here again I know im getting over charged I'm upset they have had my car now 3 days plus all weekend because they were not open and had employees quit from what I see

my appointment was at 1 today and had to wait for them to check a/c. Now it's 2:35 they changed A/C…read morewithout my ok. Came out with bill for $275.00. We're never coming back here. Don recommend this place. Also the white lady was rude.

I took my car there to get an A/C check/diagnostic, which was by far the cheapest in the area…read more While I am glad I went there to get an estimate, they are overpriced for major work. They determined the issues centered around several issues related to the compressor and adjacent parts (receiver dryer and expansion valve). To fix it, they wanted to charge over 1300$ for parts and labor -- on an A/C compressor kit, labor, refrigerant, and recover/recharge. For parts, they wanted to charge $776 for the compressor kit. The exact same part (by item #) costs anywhere between 407$ and 573$ locally. For labor, the estimate was $348. For comparison, AAA estimates $191 (average) for labor in this area for the same fix. That rate equates to $125 - $160 per labor hour, depending on the estimated hours. I'm suspect that for normal oil changes and routine maintenance, they are probably good. But, I am glad I declined the major repairs.

That was genuinely the most efficient oil change I've ever seen. Three rows of cars waiting and…read morethey were getting through them with amazing speed- and effectively too! Will absolutely be taking all my vehicles to this location from now on

I use to work for Driven Brands. There was a sense of accountability and a level of honor and…read morerespect the company use to operate under. I remember when cars was damage there was no hesitation in taking care of the customer's issue. 6 years later, I do not know what happened to that standard. I have never heard of a company providing bad oil for vehicles and then not having any accoutnability for it. My mechanic advised that the oil was extremely bad. Both my vehicles engines have gone bad behind the oil provided by Take 5 and the manager talked to my wife soooo disrespectful about this situation, i will never take my car to Goo-Goo car wash, Take 5 or any other company associated with Driven Brands. I usually wouldn't put this type of review but when your manager dodges any accountability, talks to my wife crazy and then accuse me of sabotaging my own cars, there is nothing else to talk about. These folks care more about their bottom line than doing the right thing. There is no excuse. If I could give a 0 star I would. I will be filing a BBB report and I will not be letting this go. Your managers need to be fired and your quality of oil has caused issues to more than just my cars and the reviews from FL and the other area stores have similar stories to mine. Your quality of oil is crap from top to bottom and the level of care for your faithful customers is crap. If you want to make sure your car gets good service and good oil, do not come to Take 5. THEY WONT BE ACCOUTNABLE when they mess up. 0 quality. 0 on service. 0 on value.

Absolutely terrible. Not only did I have to pay $86 for an oil change, they also told my brakes…read morewere very very low in the front. I rode on them for 3 months, and finally took them into a Meineke, where they told me that I had at least 60% of my brakes left. If I could give zero stars, I would. Never returning here. Just plain dishonest work.

Hold on to your wallet !…read more Sent my son to get an oil change. He called me like his truck was falling apart after talking with the Time Share Salesman turned lube guy. Here's just a few things relayed to me over the phone: 1) said "...the washer fluid was full of "gunk""- Two nights earlier I put Rain-X washer fluid in the reservoir myself. Probably was not used to see quality stuff before. 2) said "...the fuel system needed to be flushed out". How the heck do they know at a quick-lube place? 3) said "...the rear differential oil smelled "burnt"". Thank you, but I doubt it (see numbers 1 and 2). Simply stated, if you know nothing about cars, stay away from this place. Go to somewhere like Wal Mart where they are not paid on commission...which is where I told my son to go in the first place. This up-selling is the downfall of these places. Change my oil, shoot straight, and don't try to BS me.

Come early morning if you can. Staff was punctual, pleasant, and very helpful. Derek was…read moreexceptionally helpful with the help of Ketron and Steve!

Unfortunatly this place got me pretty good. Long story short, I agreed to pay them $130 to see if…read moremy exhaust manifold were bad or leaking (diagnostic). Afterwards I agreed to pay them $2100 to have my entire exhaust pipe replaced, including both exhaust manifolds. I arrive to pickup my truck about 4 days later, I pay them and go home to check over their work. It looks like they replaced the manifolds, but they used the old hardware for the manifolds. Then you can clearly see the manifolds attaching to my old red, brown and rusty exhaust pipe. Then at the very end of my exhaust pipe (That was supposed to be replaced) they asked a 2 year old to weld this skinny exhaust tube to my old exhaust pipe. Im an honest and nice guy. Common, I seriously cant trust anyone now days. Very sad. Now watch them type some silly response to this. "Oh my goodness sir, were so sorry this miscommunication happened, please call our office at 706-327-2114" I am such an idiot. Please read over reviews before you go with a company. Look over the work before you pay.