Great guys, very helpful!! Needed a tire change on a rental car. Got me…read moreIn and out right away!

I was having them work on my car because I had no one else I was next door at a different business…read morethey had told me try them so I did first time I felt I was over charged because I toldd the twice rack opinion boot I have all ready new bin the box I need put on ok he said the boot on the drive axle I saids no sir the rake opinion boot on the steering he said I just find out after we look at it I'm a few minutes i said ok never was mention again and pretty big bill I'm still pay for after loaning The money to pay them well i here again I know im getting over charged I'm upset they have had my car now 3 days plus all weekend because they were not open and had employees quit from what I see

I travel from Virginia to Fort Benning, Georgia. I started experiencing brake problems and went to…read morethis location for repairs. I had my brakes repaired and was charged a fair price. Every Employee I came in contact with was friendly, courteous and happy to answer any questions. I highly recommend this location.

I take any tires that need patching to this place. They always take care of it and it doesn't cost…read morea lot to patch. They get the work done in a timely manner and are always friendly.

Absolutely terrible. Not only did I have to pay $86 for an oil change, they also told my brakes…read morewere very very low in the front. I rode on them for 3 months, and finally took them into a Meineke, where they told me that I had at least 60% of my brakes left. If I could give zero stars, I would. Never returning here. Just plain dishonest work.

Hold on to your wallet !…read more Sent my son to get an oil change. He called me like his truck was falling apart after talking with the Time Share Salesman turned lube guy. Here's just a few things relayed to me over the phone: 1) said "...the washer fluid was full of "gunk""- Two nights earlier I put Rain-X washer fluid in the reservoir myself. Probably was not used to see quality stuff before. 2) said "...the fuel system needed to be flushed out". How the heck do they know at a quick-lube place? 3) said "...the rear differential oil smelled "burnt"". Thank you, but I doubt it (see numbers 1 and 2). Simply stated, if you know nothing about cars, stay away from this place. Go to somewhere like Wal Mart where they are not paid on commission...which is where I told my son to go in the first place. This up-selling is the downfall of these places. Change my oil, shoot straight, and don't try to BS me.

That was genuinely the most efficient oil change I've ever seen. Three rows of cars waiting and…read morethey were getting through them with amazing speed- and effectively too! Will absolutely be taking all my vehicles to this location from now on

I use to work for Driven Brands. There was a sense of accountability and a level of honor and…read morerespect the company use to operate under. I remember when cars was damage there was no hesitation in taking care of the customer's issue. 6 years later, I do not know what happened to that standard. I have never heard of a company providing bad oil for vehicles and then not having any accoutnability for it. My mechanic advised that the oil was extremely bad. Both my vehicles engines have gone bad behind the oil provided by Take 5 and the manager talked to my wife soooo disrespectful about this situation, i will never take my car to Goo-Goo car wash, Take 5 or any other company associated with Driven Brands. I usually wouldn't put this type of review but when your manager dodges any accountability, talks to my wife crazy and then accuse me of sabotaging my own cars, there is nothing else to talk about. These folks care more about their bottom line than doing the right thing. There is no excuse. If I could give a 0 star I would. I will be filing a BBB report and I will not be letting this go. Your managers need to be fired and your quality of oil has caused issues to more than just my cars and the reviews from FL and the other area stores have similar stories to mine. Your quality of oil is crap from top to bottom and the level of care for your faithful customers is crap. If you want to make sure your car gets good service and good oil, do not come to Take 5. THEY WONT BE ACCOUTNABLE when they mess up. 0 quality. 0 on service. 0 on value.

1 Star I brought my…read more2016 Kia Cadenza to Mavis Tires & Brakes (1011 25th Ave, Phenix City) on Dec 19, 2025 for a routine oil change. Three days later the engine failed. The car had to be towed back to the same location, where staff documented that the engine had no oil. After the failure, I was told the vehicle must have had an oil leak and had been driven "without oil for an extended period." However: * No oil leak or low oil condition was documented on the Dec 19 service invoice * I was never warned the vehicle was unsafe to drive * The failure happened within three days of their oil change An independent inspection by Kia Autosport of Columbus confirmed internal engine failure consistent with oil starvation and found no evidence of long-term neglect. I have attempted to contact Mavis corporate multiple times and received no response. A routine oil change should not result in a destroyed engine and silence from the company responsible.

Where do I start…read more...... Called Josh on a thursday to enquire about 4 new goodyear wrangler GT tires that I wanted put on my 1991 isuzu trooper. Called him back friday and he told me the price for all 4 tires including installation, balancing, taxes and fees would be $565.00 out the door for a set of four. Good enough! So I come in monday at 9 for my scheduled appointment and a guy asks for my keys which i give over no problem, he does his 10 minute inspection then we go inside. He asks me for my keys again to which I reply "I think I gave them to you". I hurried back out to my vehicles searching frantically and after 5 minutes walked back into the shop. I told him "you have my keys" to which he reaches in his back pocket and says "Oh yeah I do sorry" It was an omen of things to come. I said "ill be back around lunch to pick it up if thats ok" the guy replied "theres no one in the bay well have it done in about an hour and some change". So I left with my wife in her car. Not even ten minutes later I get a call stating they've broken a lug nut stud and have to replace it and charge me for the stud plus labor and that they new total will be $759.00 dollars now. I should have just said put my old tires on ill haul it back to my house and do it. Im a mechanic with a shop locally I just dont have a tire balancer or bead breaker so Ive always used a tire shop. I get back to the place around 1:20pm, pay exactly $700, 150 more than I was told on the phone but no big deal sometimes its life. But now for the kicker, I get in the car, get 3 miles down the road and stop to get gas, I take the tire pressure tool from my center console and check the PSI. 30PSI in one tire, 40PSI in another, 25 In the other and 12 PSI on the front driver side tire. They were so incompetent they forgot to tighten the valve stem and air was leaking from it. I paid 3 bucks in quarters at the gas station to fill up the tire to 35 PSI then drove another 3-4 miles and stoppped and checked the pressure, this time it was down to 15 PSI. After dealing with them, the hagling and upselling on the price, and after spending 700 bucks getting a flat, I decided to just drive all the way home health and pride be dammed. I will NEVER EVER EVER use Mavis and I will never recommend Friends, Family or my automotive customers to ever use them again. One outta One star would not recommend. BUYER BEWARE

my appointment was at 1 today and had to wait for them to check a/c. Now it's 2:35 they changed A/C…read morewithout my ok. Came out with bill for $275.00. We're never coming back here. Don recommend this place. Also the white lady was rude.

I took my car there to get an A/C check/diagnostic, which was by far the cheapest in the area…read more While I am glad I went there to get an estimate, they are overpriced for major work. They determined the issues centered around several issues related to the compressor and adjacent parts (receiver dryer and expansion valve). To fix it, they wanted to charge over 1300$ for parts and labor -- on an A/C compressor kit, labor, refrigerant, and recover/recharge. For parts, they wanted to charge $776 for the compressor kit. The exact same part (by item #) costs anywhere between 407$ and 573$ locally. For labor, the estimate was $348. For comparison, AAA estimates $191 (average) for labor in this area for the same fix. That rate equates to $125 - $160 per labor hour, depending on the estimated hours. I'm suspect that for normal oil changes and routine maintenance, they are probably good. But, I am glad I declined the major repairs.

They don't know how to treat customers. They take advantage of people who don't know anything about…read morecars and sale them stuff that they don't need. I bought tires from them and they were defective and all they wanted to do is pro rate them and charge me more money for the tires, when I feel like the should have replaced them. But instead they keep trying to get u to pay more money for stuff they did wrong! If u want to get treated right, find somewhere else to go. They will waste ur time taking all of ur tires off, just to fix one thing and that's because they are trying to find a reason to get u to buy another service. Don't trust them! If I didn't know anything about cars, they would have gotten me. Then they told me that I need shocks and struts, but I don't believe that, plus if u won't solve my bad tire problems, why would I spend anymore money with u!

This place is an absolute rip off! WantEd to charge me 900 dollars for a 40 dollar part!! Do not do…read morebusiness with them!!

They were so helpful and found quick what was wrong with my truck .. I had good service ..read more

I spent $40 on an incorrect/half a$$ brake diagnosis. I'm pretty sure their business model goes…read morelike this, "only tell the customer half of what's wrong their vehicle and tell them the other half of it when they come back with more money in their pockets". Take your money to a shop that will do more than beat on your brakes with a hammer and tell you to fork over $1100...

Awesome! Went in for an oil change, they spotted a tail light out, fixed it, checked all lights,…read moreair in tires, & so much more. They replaced air filter, took care of the radiator, etc. Stayed late with cheerful attitudes! They were friendly, courteous, & professional! After we left, we found they'd fixed somethings that another place hadn't, plus, they even vacuumed! Highly, highly recommend!

I had a flat this morning they helped me get the tire off and put the new tire on I would advise…read moreeveryone to stop by there if need be.