Jeffrey and Tashawn are top notch! Informative, knowledgeable, FUN, and always have me leaving feeling confident in their services and is why I keep coming back. I've been coming here for years and I will continue because of these guys alone. Y'all' are appreciated! read more

Great for oil changes.....but broke the latches when changing the air filters on our Infiniti, and neglected to tell anyone.

I had just arrived in New Braunfels from Houston. I figured I needed an oil change because it felt like it. I was immediately serviced by the manager. I listened to him complain about the work that his employees didn't do right. They weren't working smarter, but only harder. He tried to persuade me to get add-ons like every Take 5, but I stood my ground and said no only oil change. I continue to sit in my vehicle listening to the manager. He was a nice guy and told me about his life/family. The car needed to be changed. He got me and out rather quickly since I did have plans the same day. It was nice. read more

Avoid This Place at All Costs I have gone to Take 5 Oil Change multiple times, trusting them to do something as basic as an oil change. Turns out that was a huge mistake. They never once told me there was a problem, and I've now found out that they failed to replace my oil cap--a plastic cap that is REQUIRED to be replaced at every oil change. This isn't optional, and any competent technician should know that. Because of their negligence, I'm now dealing with mechanical issues that could have been completely avoided. Now I'm stuck taking my car to a mechanic and spending God knows how much money fixing damage that never should have happened in the first place. All because Take 5 either didn't know what they were doing or didn't care enough to do it correctly. This is not a minor oversight. This is basic vehicle maintenance, and they failed--repeatedly. If you value your car, your money, or your peace of mind, do not trust this place. I absolutely regret ever going there and will never be back. read more

This is our favorite place to get our oil changed! They offer cold waters and friendly staff. They even wiped down our windshield and added windshield wiper fluid. They do tend to get busy, but it's worth any wait. They are also open til 8pm! read more

Good service (adam & jd) they keep you real entertained while waiting good dudes. Gave me a concert and talked to me like costumer service should be very respectful read more

I had a great experience at Take 5 Oil. I was handed a cold water when I drove in, the gentlemen that worked there were kind and courteous, and no one tried to upsell me. I used to go to Jiffy Lube to get my oil changed. It was horrendously expensive and there was always something "wrong" with my car. Take 5 has my business from now on. Thank you! read more

Taeshawn (spelling?) was polite, professional and gave great service along with a fast synthetic oil change

I've never had anything bad to say about the Company, for sure. Sometimes there are the exceptional that make you feel safe and relaxed. I had my Jeep in there the day before, great service and so I brought my daughters car in today and E.J. was the MAN. He took very good care of me and by that, he took care of my baby girl. I will always come back. Great job, E.J. read more

Went for a state inspection. Pro tip: Make sure your insurance card has expiration date on it. First come first serve - there was a couple people waiting in line in front of me, but they were handing out cold water bottles which was nice of them. The staff was overall very friendly. Stayed in my car the whole time. Cost was $7 read more

Took my car into Take 5 for an auto inspection, and instead of waiting five minutes it ended up being like 25...... not realizing it, I left my lights on and so when it was my time to get my car inspected, my car's battery was dead. Dusty/Dustin was like the nicest guy in the whole world. He tried to jumpstart the car using one of their portable machines, but it didn't work. Then he drove his personal vehicle over and jumped my car which of course it started and he said I needed a new battery. He even was gonna go when he got off work to purchase one for me. Nowadays, where there such a lack of customer service, Dustin was the most wonderful, considerate, compassionate person ever and I appreciate all your time and help read more

The guys were really polite and kind however the did overfill my oil. Went the showed me the level it looked to be at the right place but when I checked myself at home, it was well over the fill line. read more

Usually pretty good. Currently, I am sitting in a bay. I've been sitting here for an hour. It is 8:15 in the morning. When I got here nobody mentioned it was going to take this long. I would've definitely gone somewhere else since that was the case, seeing how early it was. They need to do better communication. And scheduling. An hour+ is way too long to get oil changed. read more

My family and I could have perished in a fire. So I normally go to Walmart to get my oil changed but they had a 3 hour wait and I had a 4 hour drive to make and chose this place. My first impression was that they were very helpful and gave me a military discount and were done in 15 mins having also replaced my air filter. They also told me that some corrosion was on my battery and I should take note of it. I was off and had decided to come back here again. I made my 4 hour drive and parked my vehicle but on the way back someone noted that my car seemed to be leaking oil. I took a look and it seemed to be that a rather large puddle of oil was under the truck. I then noticed smoke coming from under the hood. I popped the hood and behold next to the oil filer a plastic schlotsky's deli cup half full of motor oil was melting against my engine and sm It just so happens Schlotskys deli is next door to this location...... I have no idea why they would leave a cup full of oil inside my engine to nearly catch fire. Very dangerous and incompetent. My family and I could have perished in a fire. read more

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Sean at take five is very professional. He made sure to offer me a bottle of water, and when I requested an oil change he was sure to ask if I needed a new cabin filter as well. They were fast friendly and worth the money. read more

Fast service. Friendly staff. My only issue is a little too pricey l. Good thing they honor veterans discount

Unless you have an hour to burn don't come here, idk why it takes so long to change oil with the tools and staff they have. And the prices keep going up as well. Don't need an explanation on how sorry you are. Previous reviews should have got this handled but has not. Just a feel good response to make y'all look like y'all care. read more

Greater by friendly staff and offered water several times. Great customer service. Would definitely recommend.

I didn't check Yelp until after I was already in the bay getting my oil changed; prior reviews made me question my decision. Service ended up being exceptional, there was one person in-front of me and I was finished & heading out after about 40 minutes. The attendants were more than polite, very efficient, and the safety checks gave me piece of mind. Will definitely be back. read more

Went in for an inspection on my 2016 vehicle. COREY-told me "my passenger window was too tinted" IN ALL THE YEARS(since 2016) I've had my car it's ALWAYS passed inspection. This is a factory window, never have had it replaced OR TINTED. This was A NEW car that was purchased BACK IN 2016. It's been 8 years, 8 years of inspections and I've never had this happen. RIDICULOUS. Corey even suggested a window place to get it "fixed" - sounds to me like he's just WORKING WITH the window place. Do you get commission for that Corey? Terrible. read more

Their company name is "take 5" but only had one person in front of me and took 50 minutes to get my oil change. Not to mention they were way more expensive than valvoline read more

Not a good place It's not first come first serve serviced. They don't care if they make you wait while other cars pull up in a different line and get seevicted first. When you complain they tell you that you can go somewhere else read more

Has been 45 minutes while people are being pulled in and helped immediately right next to me. It isn't busy and they are not under staffed. Absolute trash service. read more

1st Visit. $25.00 off coupon online. Issue is that they charge every customer an additional $4.99 Shop Fee. Management and Owners INTENTIONALLY HIDE THE CHARGE FROM THE CUSTOMERS. The price poster measures about 3' x 5'. The HIDDEN CHARGE IS ON THE VERY BOTTOM IN TINY PRINT. Sitting in your car you cannot even see it. THEY ARE INTENTIONALLY HIDING IT SHOWS UP ON YOR BILL. Employees are trained to take the magnetic sign off the wall and hold up for you when the fee is questioned. SAD TO TREAT CUSTOMERS THIS WAY. I will NOT be back. read more

Take 5 Oil Change - Oil Change Stations Near Me - New Braunfels, Texas

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David, the tech at New Braunfels Take 5 location was most helpful. I thought I needed my oil changed and he was honest enough to let me know that was not the case. He checked my oil, wiper fluid and tires feee of charge. I thought those services were a thing of the past, however, good service is still done at Take 5. I will continue doing definitely continue doing business with my New Braunfels location. Thanks again for David. read more

Dave and Jeff were so kind and exceeded my expectations! I received a cold water and was greeted immediately. Service was fast and thorough. I will definitely be back! read more

Normally they are great. This time at the New Braunfels Tex location they entered someone else's VIN for my car state inspection. People make mistake. That's fine as long as they are willing to fix them. Over 3 days I have called 4 times, and sent a email and no one responds. read more

If I could give this place zero stars I would. I came in for a basic oil change on my Jetta & now my car literally will not start. Customer service sucks and they only give you the run around. The "manager" Tyler was not helpful. He just gave me the same customer service number that was on google & when I called the customer service number a lady named Shay hung up in my face ! I will never in life deal with this company again. Still waiting on my FULL refund because I came in for an oil change and left needing to get my jumped !!! JUST GO SOMEWHERE ELSE !! It's not worth the 10 mins they claim to have your car finished in. It took them 35 minutes to get me out the bay & now my car won't start. I am beyond angry !! read more

Oil change took forever, 4 other cars got here after us for the same thing and left before. It's hot, your car obviously has to be off. Go somewhere you can wait inside. read more

Definitely ask for Jacob or get him if you can. Best tech, best attitude, fast service done right!

I've taken my car there for a couple of years, due to time constraints. Mistake this past week. The techs were sloppy and forgot to put the cap back. My driveway is full of oil now. I told my husband the car is leaking oil. He looked under the car and sure as shooting, the cap is missing. It was a sloppy job...need my cap back. I'll re rate if it gets fixed. read more

0 stars. I was out of town and my wife brought our car here for an oil change. Well 3 months later I am here to do an oil change. They stripped the drain plug with, best I can tell was an impact, and it looks glued down. Every number you call leads to a full mailbox and I can't drive my car now. Don't go here, I am sure I helped one of their employees get TikTok famous. read more

I have an uncommon vehicle that requires special oil and filter. I do have to bring my own oil and filter but they provide service without charging me a ridiculous price. They take the time to remove the 12 annoying bolts and not so light skid plate under my truck to properly service my vehicle. I know what a hassle it can be and want to acknowledge the effort put in. read more

Always fast and excellent service when I come here! The only downside is that they don't do tire rotation BUT that doesn't have anything to do with the services they do offer and the customer service they provide. Management is running this place right and it shows through the staff. read more

Came in for state inspection. In and out in just a few minutes. Greeted right away. Staff was very polite, knowledgeable and helpful.

I moved to New Braunfels 4 years ago and began to bring my vehicles here for oil changes. The staff is always friendly, knowledgeable and do the job as quickly as possible. I have never had any complaints or issues with the service at this location. Absolutely recommend read more

WOULD NOT RECOMMEND. Worst Take 5 I've ever been to. The tech took the car next to me even though I arrived first. This is the second time I've been to this location and both times I've been here I've had to wait 45 minutes. I thought the first time I caught them on a bad day, but apparently this is the norm. read more

Mike & Breckin we're very helpful. I highly recommend this place great customer service and very nice people.

Great customer service and the Manger Mike was awesome great work and a very clean shop

Every time I have been to this business, I have been met with super friendly and helpful people. They have always been upfront and honest with me (which is hard to find these days). Shout out to Matthew for being extremely thorough and polite!!! Highly recommend. read more