As you can see I wasn't happy with my last encounter with Valvoline . They did reply after my…read morereview and I contacted them.. ugly. They did resolve my problem. I'd like to continue using Valvoline, but probably at another location in the future.

Had my oil changed here at Valvoline today and one of the employees tested my battery without me…read moreasking him too and then proceeded to tell me my battery was testing bad and that they could replace it. I said I'd wait as I would like to test it myself. When I got home and looked under the hood of my car the Valvoline employee had messed up my battery cover plate and did not place it back in position but somehow jammed it up under the engine cover making it difficult to retrieve. Was this on purpose because I refused the battery replacement? So frustrating to have to deal with complete and total incompetency while paying high prices for what should be a quick and simple oil change. I've reached out to the Corporate Office and I'm awaiting a response.

Very helpful employees, helped me remove the guard that was dragging underneath my car. May God…read moreBless You, thank you -Jessica

Horribly expensive! My change was 136$ on a 24 Tundra. They used to vacuum, check the air in your…read moretires and the whole nine yards. Apparently not anymore. I watched from the picnic table outside and ALL they did was change the oil. Staff was very stoic and no Thank you or nothing. What happened to this place? Will not be using them anymore. Ill do my own or drive to dealer.

Jeffrey and Tashawn are top notch! Informative, knowledgeable, FUN, and always have me leaving…read morefeeling confident in their services and is why I keep coming back. I've been coming here for years and I will continue because of these guys alone. Y'all' are appreciated!

Great for oil changes.....but broke the latches when changing the air filters on our Infiniti, and…read moreneglected to tell anyone.

Didn't properly tighten drain plug after oil change and when doing brakes, I paid for new rotors…read moreand only got one. Been coming here for years, never again as they have gotten really good at stealing your money and not taking care of the problem.

Quick, polite, professional and told us how to get coupons online while waiting. Thumbs upread more

Christian Brothers Automotive - Professional, Honest, and Reliable…read more I recently took my 2014 Audi S4 to Christian Brothers Automotive in New Braunfels for routine maintenance, and my experience reaffirmed why they are my go-to shop. Over time, I've learned that you can tell a lot about a repair shop not just by how they perform regular service, but by how they handle unexpected issues. Services Performed: During this visit, I had the following work done: BG Brake System Service - A full brake fluid exchange using BG DOT 4 Ultra-Dry Premium Brake Fluid, following the correct OEM procedure. They also inspected my entire brake system for leaks and worn components to ensure everything was in top shape. Mobil 1 Synthetic Oil Change (0W-40)- A complete oil change using Mobil 1 full synthetic oil, along with a new OEM oil filter. They also allowed me to provide my own engine flush bottle, which I greatly appreciated, car has 213k original miles. Courtesy Inspection - A thorough multi-point check to identify any potential issues. Additional Oil (Above 5 Quarts) - Since my Audi requires more than 5 quarts, they added the correct additional amount to ensure proper lubrication. Engine Bay Cleaning & Fluids Top-Off- More on this below, but after addressing a minor issue, they went the extra mile to clean my engine bay and top off my fluids. A Minor Issue & How They Handled It: A few days after my visit, I noticed an oil leak, which turned out to be from a slightly loose oil filter housing. These things happen, but how a shop corrects a mistake says everything about their integrity and professionalism. I returned and spoke politely with the manager, explaining my concern. Without hesitation, they: - Inspected my vehicle immediately - Confirmed and fixed the issue on the spot - Cleaned my engine bay to remove any leaked oil residue - Topped off all my fluids at no charge Their commitment to making things right without excuses or delays is why I will continue to trust them with my vehicles. Why I Choose Christian Brothers Over the Dealership: I used to take my cars to the dealership, but since switching to Christian Brothers, I've realized several key advantages: Better Pricing- Every time I compare, Christian Brothers quotes me significantly less than the dealership for the same services. OEM Parts Used - They have consistently used Audi-spec OEM parts, ensuring my car is maintained to factory standards. Excellent Customer Service - The service advisors, including Brandon Ochs, are always transparent and professional. They take the time to explain recommendations without upselling unnecessary repairs. Honest & Fair Recommendations - While they pointed out additional recommended services (like valve cover gaskets, suspension components, and spark plugs), they didn't pressure me to approve them immediately. I appreciate a shop that gives honest advice while allowing me to prioritize repairs on my own terms. Proven Reliability - This isn't my first visit. I now bring both of my Audis here for all maintenance and repairs. They've earned my trust through consistent, high-quality work. Final Thoughts - A Shop That Stands Behind Its Work As a manager myself, I regularly handle complaints and concerns in my line of work. No business is perfect, but what truly matters is how they address issues when they arise. Christian Brothers handled my concern with professionalism, urgency, and accountability. That level of service is why I no longer go to the dealer and will continue to rely on them for my automotive needs. If you're looking for a trusted, honest, and skilled repair shop in New Braunfels, Christian Brothers Automotive is an excellent choice. Highly recommended!

I had my oil changed on 2/5/26. During the appointment CBA said they inspected my brakes; my…read morebrakes were at 6mm and when they get down to 5 mm, they recommend them to be replaced. I had my brakes replaced elsewhere on 2/21/26. The mechanic showed me my old brakes and the new brakes. The old brakes looked barely worn. The brakes that I replaced measured at 15.875mm. So either CBA lied about inspecting my brakes at all, and just recommended being replaced due to mileage; or they tried to take advantage of me because I'm a woman.

On day two of my Christmas visit to Texas, I got pulled over by Comal County sheriff for a burnt…read moreout brake light. I smiled and said, " Thanks for letting me know, because I know a place right up the street that's the BEST auto-service place in ALL of the Hill Country." He laughed and wished me a Merry Christmas. Brandon was on the early Sunday AM shift and dude got me back on the road in LESS THAN FIVE MINUTES!!! What a stud! And for not so many bucks! These guys are the guardians of South Texas highways! If you're in need of auto service along the 337 Loop, do give these guys a try. You wont be disappointed.

Stopped in on a recommendation from a friend to get my State Inspection done...they young man that…read morehelped me was very polite and friendly and only took him about 10 minutes to get the inspection done...Good Job

Being new to New Braunfels I didn't know of any Auto Body Shop to take my car too. So I looked…read morearound this shop sounded the best. I called and spoke with Nick in the office, he was very polite & honest & very helpful. I told thim the problem I had with my car, he gave me and estimate which was great. I took the car and felt confident it would work out. Nick kept me updated on everything that was being done on the car. I got my car 6 days later and it was drivable and in much better condition then it was when it got there. This place is great & they value you as a customer, they are very honest and trustworthy, I will be back for all my car maintenance.

Prices much higher than previous mechanic I used to use. My old mechanic charged $45 for an oil…read morechange for example. I told them not to do the battery, they didn't listen and perform the battery change anyway. I could have used a battery from Costco at half the price. Perform the install myself. You have lost me as a future customer. I also said I would replace wiper blade in rear myself.. They didn't listen again! I would have bought and installed the blade myself at a cheaper place.

Got here exactly at 8 am and there was already a line and even some people with appointments. Stood…read morein line for 15 min. I was told at first I would only need a patch and tires rotation and the wait should be only 45 min since there was 3 people waiting. An hour and a half later they finally got to my car. Unbeknownst to me the tire that had a nail in it was already patched from when I bought the car at the dealer, I could only assume since I haven't had any issues with this car and it was the first time getting a nail in it. Turns out you can't patch a patched tire so my only option was to buy a new one. Of course they try to sell you two tires at a time at least and the only discounts they offer are on sets of four. Took a total of two hours and 20 minutes to get fully serviced, also ended up purchasing the least expensive tire for my car at $139 after the discount tire warranty (best $14 you'll spend, TRUST ME ON THIS) and taxes ended up walking away spending $201 for one tire + free tire rotation. Overall, the service men were very professional and nice. As I observed how they handled the other customers, I didn't see any issues pop off. What kept me from giving them a better rating was the time estimate I was given versus how much time I actually spent there. I would rather it have been an over estimate which I was told the 45 minutes was an over estimate, but clearly it was not. From a customer standpoint I could've gotten a lot more done in two hours if I was told that's how long my car would've took. Dealing with a tire issue has already stressful and inconvenient so I think discount tire should it train their sales representatives to gauge more accurate wait times to improve the customer experience. Update: went to the link and it asks me to log in, also states it is for the Fleet Community and would need a company code to create an account. https://discounttiresf.my.site.com/TiresCommunitys/sprout-social-customer-reviewcaseld=500H000012tMKnYAM

I can't say enough about the friendly & excellent service at this location!…read more We took our 40ft RV in to have new tires put on. We called the night before & the mgr Neil was even willing to fit us in the evening before our scheduled appt when we mentioned being concerned about getting out of our location in the rain the next day but we ultimately didn't want the staff to be waiting for us so we went on Sat. (Later, we found out Neil had told his staff to be on the look out for us!) When we arrived Dallen, Jason, Devon, & Marco worked like a well oiled machine! All 4 of them moved so quickly & efficiently that we were in & out of Discount Tire way faster than we had hoped. Garrett answered some questions for us inside & was kind & helpful. The entire staff went above & beyond! This location is clean & conveniently located right off of I-10. We could tell that Neil manages a business where his employees work well together & are happy. That equals great results! You won't be disappointed if you purchase tires & have your work done here. I waited about a month to post bc I like to make sure everything was done 100% right. We have had absolutely no issues. Our RV pulls so much smoother. We couldn't be happier with our tires or the staff at Discount Tire in Seguin. Thank you Neil & everyone who worked on our RV!