From the beginning they were all wonderful. My mom was there off and on for years and I had a 15…read morelbs tumor removed there last year. From 1979 to now I can't say enough good things about my doctors, nurses and food. They are in my opinion the absolute best

Siteman saved me from my cancer and saved my life. The staff answered every question so I know…read morewhat was going to happen with my treatment.

This was the absolute worst healthcare experience of my entire life. Dr.Maupin told me she would…read moreonly help me if I agreed to continue with hormone pellets. She stated she would not consider other options or have any discussion about other options of hormone replacement. By the way-she spent no time at my inital visit explaining what pellets she was going to give me and what they did. It was only after having complications that I really started doing my own research and wanted more bioidentical options. I had no idea my question about altering my treatment would be so offensive to Dr. Maupin. I guess I should not be surprised since there is not as much profit in creams and other forms of hormone replacement. I have no problem spending money-I just wanted more tailored options for my healthcare. My advice is RUN AWAY! Any practitioner who will only offer options that make her money despite not necessarily being FDA approved and no options for tailoring care has no business being in healthcare. BioBalance is not about helping women. It is all about the bottom line. If I could give BioBalance health and Dr. Maupin a zero rating I would not have offered the one star. They do not deserve it.

I have been struggling with fatigue anf fogginess when I met Dr. Sullivan. She has helped me…read moretroubleshoot my symptoms and help me with my thyroid concerns. With the right medication and lifestyle changes it made a world of difference. She is so caring and available and always made me feel at ease.

I was born at "Mercy" St. John's Hospital in 1980. I went there for the first time on April 3rd for…read morea dog bite to my face. The waiting room that night was packed--that didn't bother me. However, when I went to use the women's bathroom, there was literal poop on the walls and in each stall. I was afraid to put my bag down. They were decent. I had to make another visit there this evening, into now the AM, and I was demanded by my doctor's office, which is with Mercy, to go because I got up to make a phone call, saw stars, and was on the floor hearing "hello." Mind you, I was still having awful pain in my feet along with water weight, which no one there was willing to go that far to figure out. Long story short, I was in a lot of pain. I don't take pain medicine. The last time in 10 years I took pain meds was on April 3rd for being bitten in the face by a pit bull. So tonight I asked for Tylenol. YES, TYLENOL.it had been very clear they pre judged me for seeking pain meds, because I smoked good marijuana before I went. Its legal, I didnt drive why would they not drug test me right off the bat or simply ask. I had to ask when I could go home..if I hadn't I would have sat in my hall room, I wonder who cares that the first that happened when I walked in my front door was hit the floor & FWI: im not falling because im high.

The only problem is Mercy needs better explanation before procedures…read more Colonoscopy (50 year old's dreaded procedure) needs more of an emphasis on taking the day off before procedure to drink the nasty concoction and be ready to have explosive diarrhea in about 12 hours (not for 12 hours). Not finding anything wrong made me think this was the worst part of the procedure. Do not try to be strong and run late with taking the concoction later to work till 6 PM... mistake. Take concoctionearly. DO NOT EAT ANYTHING THE DAY BEFORE THE COLONOSCOPY. Have your trusted friend pick you up from your house and plan to buy lunch after the procedure. The friend can then drive you home where you can be comfortable and in control. The procedure may take only 2 hours (if no problem)

Free clinic providing health care to anybody who needs it at no cost. Walk in no appointments…read moreneeded.

Nurse Deetta Cook who is a part of Deaconess Faith Community Nurse Ministries (a wonderful…read morenon-profit) is excellent. Great woman who is passionate about what she does.

I went to donate and the one female staff Monica she kept probing till she found a vein and blood…read moreit was leaking out the spot I was stuck with the needle and she just kept adjusting the needle and then when I was done she wrapped it up and then smacked it when she was done I didn't want to even give it a star at all

Soon as I got in the room for my physical the white nurse lady assumed I was high and said I…read moresmelled like weed(I wasn't high nor smelled like it) but I do smoke but I'm not stupid to go in smelling like it. I sat there for 2-3 hours with waiting nobody even said nothing to me about smelling like weed when I was my name was getting put in the system. You won't catch me there ever again. LET ME REMIND YOU FIRST THING THE NURSE ASKED ME WAS, "Do you smoke pot?" Even my friend got pass me and he smokes.

I've seen worse facilities but this place has many issues. It would seem obvious that people here…read morefor rehabilitation would be up and in their wheelchair in the morning so that physical therapy could work with them. However what really happens is that excuses are given and the patient is fed lunch before they are ever gotten up. Many times it is by therapy staff because nursing and techs are too busy. No schedule appears to exist for patient showers. Shower chair type wheelchairs are in rooms with showers. However the chairs do not fit into the showers. This results in staff preferring to do bed baths as opposed to an actual shower. Patient drugs that have been working for the patient for years are discontinued and replaced with other drugs. No notice to the patients or their family is given. When it comes to light that a change has been made, no specific explanation is available as to why the changes occurred. The staff only can provide theories as to why these things generally occur. Patient call lights are frequently ignored or someone comes in to turn off the light and tells the patient that they will tell the appropriate staff member. However patients end up sitting in their excretions for over an hour while techs sit and play on their cell phones. Physical therapy area has broken equipment that is necessary for the majority of patients. However instead of leasing equipment until replacements can come in, it is explained away as the replacement is on order.

Actually want to give O stars…read more When admission came in on Monday they NEVER asked for insurance cards & I received a bill for over $5,000 for room & board for the whole month of January dated 1/5/2023. Received in Dec 2022. He was transferred out & back to hospital the end of Dec & spent NEW Year Eve & day 1/1/23 in hospital NOT in rehab center My husband was in for rehab It was the worst care I've seen. He 1st arrived & with the Director watching an aide manhandling him to change his bed even though he had just had back surgery & a head injury ; the Director said nothing to the aides to be gentle & then badgered my husband to talk to her when he was in a partial focal seizure as he couldn't talk & signed to me the room was spinning that he couldn't talk & she told him she knew he could talk & didn't want me answering for him. She keep badgering him to talk to her The Director demanded respect of their workers as they SUPPOSEDLY (LoL) her workers respect the patients. Then 1 night he's calling the nurse station saying he was having chest pains & they obviously didn't take him seriously, he called 911 & was transferred straight to the nurses station. He had chest pains again the next night & thankfully he had his cell phone & called me at home It took 5-10 min before the nurse station answered the phone when I called. I got a call 30 min later from nurse saying they were sending him back to hospital. ER dr said he was having multiple blood clots in his lungs, which could have killed him if moved to his heart. They also have a limited menu & EVERY person gets the same meal. There were even times they with held & refused to fill his water pitcher or get him anything to drink. "which is neglect in the states eyes." There is a report going to the state on neglect & DePaul social services is aware also. & says they are pulling them from the list to refer people to. They sent out an Email to families they had an ACTIVE case of COVID in the building & instead of going on lock down, they still allowed visitors in the building. Figured as long as you wore a mask & a face shield you were safe, but Patients were not required to wear protective mask or shields Phyllis M.

For a place to be so beautiful, the Care my mother received was inadequate to say the least! From…read morethe Admissions Dirctors first encounter, we wondered whether we made the right decision for our mother! The social worker Tiffany Harris represents this facility so badly! She is lazy, she lied to us throughout our mothers stay on things that she was to take care of for her and NEVER did! Her unprofessional attitude caused me to react in a way no one should ever have to do. After being confronted on an error she made, she SLAMMED a door in my face! After approaching someone else regarding this matter, I'm yet waiting on a response! Find some where else for ur family member to go if you care about them!

These doctors almost killed me 3 times they don't listen I constantly tell them what's wrong I tell…read morethem don't change my medication they don't listen I'm in constant pain instead of them giving me what I know works they gave me crap that don't work or something that's not suppose to be mixed with the mess I'm already on. I tell them I can't be coming up there every time they don't listen and give me the right meds they tell u they ordered your meds but when u get to the pharmacy they don't give you what meds you need the people in the pharmacy got bad attitudes they talk to you crazy. All these people out here that need jobs and the people that have the jobs not grateful they have a job. If you have insurance don't go here if u don't have a choice like me always look up the meds they give you because nine times out of 10 they don't look at the meds that you on and give you something that's not suppose to be taken with what u taking. They suck.

Only use this facility as a last resort. Patient scheduling is at the convenience of the staff and…read morenot at all geared toward giving decent patient care. My kid had an appointment here and was told to come 30 minutes early to fill out paperwork. He did not get seen until three hours later and then only by an intake assessor not a physician. He was told to come the next day to see the physician, on a walk in basis starting at 7 AM. The next day he gets there at 7 AM, staff doesn't get there until 7:30 AM. And at 8:30 AM my kid is told that the physician isn't in for the day.