Jonathan, the employee who did my iv quite literally shoved the needle in my arm and then laughed…read moreand said does that hurt? And proceeded to twist it and push it deeper after I said yes. I'm a regular at this location and I've donated plasma plenty of times but have never been in serious pain. Some normal discomfort as the needle goes in, sure. But not like this. I think it hit some sort of nerve or something because it kept feeling like the needle was vibrating and it gave me a nails on the chalkboard kind of feeling. My arm was already bruised before they even wrapped it up and my whole arm is sore and hurting. Awful experience!

The staff NEVER changes their gloves, NEVER. Any time I have been here I watch them go from person…read moreto person, sticking and disconnecting . Not ONCE have they changed gloves. They need to implement some new standards in order to prevent spreading anything from person to person .

The service is terrible. Some of the employees are doing their best to keep the spirits in that…read moreplace lifted but no thank you. The equipment is either down or inoperable. Also they need to brush up on the sticking training and such, I've been bruised in the past.

Service is terrible, no one is in a hurry to do anything (feels like you're at the DMV in…read moreMissouri). Staff can be friendly or cold, you never know what to expect. They literally changed my address in their system so when I called the card issuer I couldn't get any information or access my funds because the staff made that change in their system. I still had a full payment on my card when I threw it in the trash. Ignorant staff, if they don't like you they will just make it hard to get the money so you don't come back. This is the Bridgeton MO location I'm referring to. I can't speak on the others.

Open heart surgery, everything went well. All of my interactions with staff were positive to say…read morethe least. Thanķs.

My family is not the type to publicly complain because the care and well-being of our elderly…read moreparent is our highest priority. However, I am deeply disappointed with the level of care and service my 88-year-old mother, who suffers from dementia, has received at Christian Northeast Hospital. I want to preface this by saying that when an ambulance is called, they have consistently insisted on taking my mother to Christian Northeast Hospital. Each time, my brother has agreed out of immediate concern to get our mother stabilized as quickly as possible. During her first stay on the 8th floor, my mother fell and injured her hand, hitting the same area where she previously had brain surgery. I was shocked when the charge nurse stated that "she should have known not to get out of bed." For someone living with dementia, that response was both concerning and heartbreaking. Then, on May 11th, my mother was readmitted to Christian Northeast Hospital. The first room she was placed in had a roach, and later that same week, on Friday morning, a bed bug was reportedly found on her bed. My adult son was informed that he could not stay overnight with my mother. Because of serious safety concerns, I immediately called and spoke with Nurse Christina on the 10th floor, explaining that not having someone remain overnight with my mother, who suffers from dementia, was simply not an option. During our conversation, I was told there was concern that my son may have brought the bed bug into the hospital. I responded, "My adult son, who is an attorney--you have to be kidding." Nurse Christina then stated she would contact her supervisor, and thankfully, after further discussion, my son was permitted to stay overnight with my mother. For dementia patients, familiar support, consistency, and supervision are critical. Mind you, earlier that same week, my mother's room had already been changed because a roach had been found in it. Then, on Monday, May 18th, I received a call stating that my mother would be discharged that day. I informed the doctor that I was out of town, and he stated that the social worker, Michelle, would contact me. When Michelle called, she informed me that transportation had already been arranged for my mother to be taken home at 3:30 PM. I explained that I had spoken with the doctor earlier and informed him that I was not home. Michelle stated that Dr. Quasar had given permission to discharge my mother. When I attempted to express my concerns to Michelle, she hung up on me. When I called her back, my call went to voicemail. I then contacted the main hospital to file a formal complaint and was told I would need to speak with the charge nurse. I also attempted to contact Dr. Quasar again but was told he was not on that floor and that there was no way to reach him. As a family, we entrust healthcare facilities with the safety, dignity, and proper care of our loved ones--especially elderly family members who are vulnerable and unable to fully advocate for themselves. This experience has been deeply upsetting, disappointing, and frustrating. One of the greatest concerns in North County is the lack of competent and accessible healthcare resources during times of emergency. It is heartbreaking that many families feel they must drive 45 minutes away to receive quality healthcare for their loved ones. Our community deserves compassionate care, better communication, accountability, and a more effective system for addressing patient and family concerns. We can and must do better for our seniors and vulnerable loved ones.

My sister and I had to complete the in-person skills class for work and this center was the only…read moreplace that had evening classes. I'm SO happy we ended up going here. Our instructor, Cedric, was absolutely out of this world! He made the entire experience so much fun, not like most of the other class instructors. I'll definitely be seeking out Mr. Cedric in two years!

They stuck a needle in me and siphoned off some blood. I'm not too happy about it. But hey, at…read moreleast I could reserve a time so I didn't have to wait prior to these dis-pleasures. The ladies are nice, and made certain to make fun of me when I almost fainted. All in good fun. I hope Karma takes care of me for these good deeds.

This is blood draw or lab work for kidney disease…read more The check in process is on a stand in the corner to the right of the reception. There is no reception lady so use the check in stand. The ladies stay in back till I am checked in. The ladies are quick to serve after I am checked in. I get blood drawn quickly. The ladies are professional and efficient.

LabCorp is the Family Dollar of lab services. Run down, worn out, and inattentive. The office looks…read morelike a bad rental apartment and the Tech barely spoke to me, didn't pay attention to me, and gave me the worst stick for a blood draw I have ever had. I've been to a few of these facilities since moving to St Louis and this is the general atmosphere in every one of them. Please send me somewhere else!

Consistent issues with the staff, timeliness. Work ethic, missed veins…read more.........., vvv. .........

The Admins, Nurses & Doctors who have helped me through my IVF Journey so far have been amazing. I…read morecannot say enough about each and every one of them at Swansea and even the few I met in my procedures at Lindbergh. They were always available and made sure all my appointments would happen timely even during a snow storm. I had a few side effects or late night questions and the night nurse team always got back to me before the time of my shots so I was confident every evening and morning on what I needed to do. There was some time when I felt I wasn't getting responsiveness from the billing department that was causing a lot of unneeded stress for me but Dr. Rhee and Andrea personally got ahold of me and followed through until my concerns were resolved.

I found this office from my insurance, Humana Military or Tricare East. Also my women's health…read moreprovider recommended them. I verified with my insurance that the visit would be covered. Most of their providers was listed as covered providers. This was recommended by Kind body. I also checked their website and saw Humana listed. It was very easy to schedule an appointment and use their portal. There was great information and resources. I followed all directions including filling out pages upon pages of my personal information and inviting my husband to create his portal login. I was looking forward to this appointment. Day of the appointment- I received a call from their number but due to a work meeting, I could not answer. I called back within 15 mins. The front desk person didn't know why someone would call. She checked with the provider and they figured it was the benefits person calling to verify. She said it would probably be covered at my afternoon appointment, but they may call back. About an hour before my appointment, I logged into the portal and see an message from Tempis, "...I am an Insurance Coordinator with Kindbody. I am reaching out to you because upon verifying your infertility benefits, I was informed that Kindbody is "out of network" with Tricare we are not contracted. Unfortunately, they expressed that you only have coverage with "in network" providers. Any services rendered at Kindbody will be considered Self Pay, and payment will be due at time of service. The new patient consultation is $300 and that will be collected upon check in." I called in to cancel my appointment and spoke to Sadie. She confirmed I was out of network. I went ahead with cancelling the appointment thinking I most have misread my insurance site. Nope. I verified on Humana that providers were in-network. I called back to question this. Sadie then let me know that they were still in-network, but they have just decided to stop taking Tricare in 2024. I communicated that this should be made clear especially since it is 3 months into the year. This is strange. Especially from a company that touts on the top of this yelp page that they offer a military discount. All in all, my time was wasted.