Headed to Takkens, hoping to find a pair of walking shoes with good support for my husband's aching feet. The sales woman listened carefully as he described the issues he was experiencing, considered his preferences, and knowledgeably answered his questions. She then recommended a specific pair of walking shoes, explaining the technical reasons why she was confident they'd provide him with the support he needed. She also recommended a good orthotic insert for use when wearing his other shoes. We really appreciate that she took the time to answer his questions and address his specific needs. The result has been that he finally received the support and pain relief he was seeking, making our purchases there worth every penny. Thank you, Takkens! read more

I needed to have a belt adjusted. Wasn't sure if Takkens did this type of work or not. Was immediately greeted warmly by a woman behind the counter who told me that "yes, they do do that, and how many more holes did I want in the belt." I told her and expected to have to write something up and come back for it at a later time, but she said she would take care of it right then! She was done within about 5 minutes and handed me the belt. When I asked her how much, she said, "No charge, just come back and see us if you ever need some shoes!" Had to share as you don't find this type of customer service very often anymore and you SELDOMLY get something for free. Thank you Takkens...I will be back! read more

Boots repaired? I was called to pick up the boots I'd left for repair, quote was $75 but I couldn't buy new ones like these so reluctantly said yes. Arrived to pick up 1 1/2 months later, paid my $75 and was given the exact boots I had dropped off! With the sole flapping, heel un-repaired, and unpolished!! They handed me my boots in the exact condition I had dropped them off!! And charged me $75!! Yes, I got a refund but no explanation or apology it's not bad service it's zero service for $75, no apology or explanation. read more

Charlie was amazing! I got grease on my rustic boots. I could not get it out and Charlie didn't necessarily get all the grease out but he blended the boot so it looks amazing. !!!! Love this place read more

I have a pair of Frye boots that needed the heels resoled. I was quoted $25, and it was going to take over a week. When I went to pick them up, it looked like a kindergartener had done the job. The glue was white, and smeared over the heel. I had also asked it the shoe repair person would be able to polish the boots, but I was told that the leather is Nubuck. and polishing it would ruin it. I came to Bakersfield, and brought them into a Boit and Shoe repair. When he saw the heels, he LAUGHED and asked who did this? I told him it was Takkens. He said he could clean them up, and to come back in an hour. The herls looked brand new ( he even reglued some leather that had pulled away ftom the he). He then asked if I would like to have him polish them. I told him what Takkens had told me. He said the leather is NOT nubuck, but goat, which is an expensive skin. He polished them up whole I waited. Overall, I will NEVER take any shoes in to Takkens for ANY repair. read more

Make sure to confirm they can do the repair before leaving shoes there. My shoes were basically brand new, I got them in worse condition then what they went in with. read more

Excellent quality shoes and even better customer service! Just bought a pair of amazing inserts from a local vendor . Excellent !

In times of my forgetfulness, I realized that last night that I forgot to pack my work shoes for the work week ahead. I needed safety shoes because of the requirements for them at fort hunter liggett. And ASAP!After skating by not trying to draw attention to myself and avoiding the office in order to sidestep a write up, I called ahead to the local shoe store in Paso Robles at 3pm and asked to see if they had any keen boots and any inserts for high aches. I was told that they had many of both in stock by the lady on the phone. After work was over for the day, I booked it as fast as I could in order to beat the the closing of the store at 6pm. I made it to the door at 5:45pm. I greeted the lady at the front desk and told her who I was and what my needs were. Her name was Bree Ann and was just the best at helping me. And within a span of five minutes she had the brand I was looking for, the right type of shoes in my size for my job and the inserts need it for my feet with high arches. I walked out with a brand new pair of Keen San Jose boots. I will return to there soon and recommend them for the last minute help. read more

They had a good selection of shoes and Pretty good prices. Staff was very freindly. I didn't think they would have my size in the shoe I wanted but the sure did after looking further. read more

I brought my beloved orthopedic smart shoes in to be repaired and they were quick and perfect. I threw in a polish and they came out great! Because i had such a quality experience I decided to take an old decrepit pair of flea market cowboy boots in to be resoled. Now, that is not as cheap as a minor shoe repair but it was still reasonable I thought. $60 for brand new soles.... I only paid $15 bucks for the boots in the first place. When the girl went back and brought them out. I thought she had brought the wrong ones. I was SHOCKED at how they looked. Somebody had replaced my worn out, seen better days boots with stunning rich black red over stitching and glossy new heels!! I literally did not recognize them!! Thanks boot repair person. read more

Update: The woman (Ashley) at their corporate office was such a delight. Even though I was frustrated (but, somehow polite, lol) I really appreciate her and what she did for me. She's also sending me a gift card for the inconvenience. Thank you so much Ashley! I really appreciate all your help through this! I have had the worst experience with this place. I basically have now spent $300 on a pair of boots because somebody doesn't know how to make a return/void. "It should have never been taken out of your account" is what I have heard three times now. It's been two weeks and I haven't been refunded. Everyone tells me how great Takkens is. But, obviously their customer service sucks. Now I have to wait until Monday for someone who isn't even at this store to do something about it AND THEN wait THREE MORE DAYS to "MAYBE" get my refund? You're getting the boots returned as well. Thanks for the zero help I have gotten. read more

Today I called to see if my husband's boots were ready. She told me I had to have a claim ticket. A few minutes later I called back. She was so rude, her tone of voice. I said , "Do you want the claim number? " She said, "Not really, I am with a customer". Then she told me they were probably ready because all were done the day before. She couldn't have told me that the first time? I used to love Takkens but now it is consistently bad service. Just like another review said, they don't help, just answer real quick and walk away or point. read more

My mom, who has spent hundreds $$ at Takken went to return a pair of shoes. They have never been worn and she had the receipt. Let me repeat HAS A RECEIPT!! They wouldn't take them back because she didn't have the cardboard shoe box shoes come in! Again let me repeat THE CARDBOARD BOX!! When a store no longer honors a RECEIPT we find a less difficult place to shop. Heading to Charles Shoes I know they honor a receipt. read more

I was so disappointed in their customer service today. It IS the day after Christmas, but... I went into the Paso Robles store looking for boots. I saw a pair of $150 boots & was waiting for help. A man walked over & asked if he could help me. I said yes, I wanted to buy boots. He pointed to 3 different places & said over there, there & there and then walked away. I wandered for a minute then left. So disappointed. read more

My wife's co-worker experienced the same issue so I know I'm not alone. I purchased a set of Danners, and used a 20% off coupon my wife found online to purchase them. I brought them home, and didn't wear them. I brought them back in to exchange them for a different pair of boots, and they had to be ordered. They asked for a deposit for the boots, and I used the refund from the Danners. When I went to pick them up, I wanted to use the same coupon again. Using the coupon would mean I put too much of a deposit for the boots and I would be refunded $25, they refused because, "It doesn't work that way," but I can come back and use the coupon on another purchase. They even refused to at least give me store credit. I'm unhappy, and refuse to shop there again. read more

My husband has faithfully always bought his work boots at Takkens actually about the last 15 - 20 yrs. and always the same brand but last time he bought Wolverine boots they didn't seem to hold up as well as in past years. He decided to go with a different brand and they ended up hurting his feet worse then his old boots I called the store and explained this but because he wore them for 2 days they wouldn't take them back for a different brand. They said it was because they wouldn't be able to resale them. Why would they resale a pair of boots that hurt someone's feet? my husband tried them on in the store and walked around made sure they fit. Obviously they don't stand behind their products! After all the years we have shopped in their store we will never go back!!! I guess they would rather loose a very long time customer then to just do a trade in for a different brand of boots!! read more

I stayed in Paso Robles for 1 night (Monday March 31, 2015 because my sister, mom, and myself were going to do zip lining in the morning. I left my shoes at home and need a pair of tennis shoes quickly. Luckily this store was open at 9am, our tour was scheduled for 10am and were 21 minutes away. I had just enough time to go in and buy the cheapest tennis shoes possible. The tennis shoes selection for women leaves room for desire and the prices aren't cheap. I was able to purchase a pair of tennis shoes for $50 and that was on sale. I was hoping for a whatever cheaply shoe but that wasn't the case for me that day. In the end I got a pair of shoes for $50 and that's it. The customer service was awesome!! PROS: - Open early enough (9am) - Staff is wonderful and incredibly helpful with what u are looking for CONS: - Prices a bit high - Small selection of women's tennis shoes CONS: read more

The fact that this is a shoe store and you can't exchange brand new shoes for the correct size blows my mind! Why does anyone shop here!? I will never buy gifts for anyone here again! read more

The Gentleman in this shop is absolutely awesome, he is so informative and really gors the extra mile to help out his customers, best prices around, thus us definitely worth a stop..thank you read more

Just passing through, staying at Paso Robles Inn (awesome), and needing shoes, checked out nearby shops while waiting for sleepy-downtown-real-breakfast restaurants to open up (Spring Seafood Bar & Grill (good veggie omelette)) and eureka! Finally found shoes to fit my wide, high instep, left bigger than right, feet! And bonus, the salesman noticed that my husband's shoes were uber dusty and polished them up no charge, and this before I had even tried a pair on. Super service Dave!! read more

I purchased two pairs of sandals one for myself and another for my husband about 2 weeks ago. One of the ladies ensured I could return the sandals unworn within 30 days and hang on to the price tag along with the little hanger they were on. My husband is a size 13 and these size 13 sandals were still small for him to wear poolside at the gym. My husband threw the sandals in the back of my car and they stayed there until I tried to return them to Takkens Shoe store in Paso Robles. The store manager Audrey (in Paso Robles) said "These sandals had been worn because look at the dirt on them....see" I was insulted after explaining my situation. She continued to insist they've been worn. I explained how insulting that was because I am not a liar. She proceeded to say I could purchase another pair of shoes and she could give me a discount. I said " The price of the sandals (with tax of course)" and she looked at me sarcastically. Again, my intelligence is insulted. Why would I purchase another pair of shoes for a small discount other than what I've already spent. I've been a regular customer here and this is how I'm treated. She smirked when then said "We don't want to lose your business". Guess what, I love shopping at the Birkenstock store in SLO so I'm done with this store. My feelings are hurt. I hope 40+ dollars was worth it. Christine Jenkins read more

Love, love, love this store! A great selection to choose from and friendly associates to help you.

I just took several pairs of dress shoes in here and had them polished for only $8 each. They look as good as new.

I have been to this store twice in the past 6 months. They carry the Keen brand of shoes that I like and I have bought 2 pairs over this time. My mother also purchased a pair. I cannot say enough about Emily. She has been terrific. I have also ordered shoes over the phone here. She has gone out of her way to find my size even if the store has not had them in stock. Yesterday I ordered a pair of shoes over the phone. The store did not have my shoes, so Emily searched around for them at other Takken's stores in the area. She found them. Called me to tall me they were on their way and they arrived at my work this morning. One day service! Super service! Did I say that I live in Sacramento several hours away? I will be going back to buy again at this store. read more

Went to takkens paso robles this morning to get heals and soles replaced on my boots. First of all they now charge 75.00 second of all they wanted payment up front. Never pay for service repair up front anyplace that asks for payment up front has had disgruntal customers in the past that wanted their money back, guaranteed they never got it. Just read their reviews! They don't care about repeat business i have been doing business in that store for over 12 years, never again. They lost my business, this is a small town word gets out. Takkens your ethics and integrity sucks. read more

Please do not take your expensive boots to this place. They used to have an in-house boot repair man and now apparently they just send them out. Of course I found this out when I picked up my boots. They originally told me three days and then called me after two and told me he was going to be two weeks. Then when I picked up my boots they weren't even fixed. They slapped new soles on them, did a shitty job of polishing them and charged me 75$! Complete bull shit and I voiced my opinion to the 22 year old desk girl who apparently wrote "new soles and stitch" on my boot tag. Junk. read more

I went into Takkens today with my small child to exchange a pair of Uggs and had the worst experience ever with Brianna. From the start she approached me with attitude, I don't know if she's having a bad day, or saw me coming in with the Uggs & that set her off. When I told her that I wanted to exchange them she rudely told me that was highly unlikely. Her attitude along with this response was appalling to me. I don't work there, I don't know what's going on with your inventory and she was nothing but short and rude. I am a third-generation Paso Robles resident and have been going to Takkens all of my life, I am sad to say that I am so repulsed by my experience I don't know that I even will return to use my "Store Credit". Which brings me to that, I had a receipt and had never worn the boots but that's all they can give their customers... Next time I will just be going down to San Luis Obispo with my business. read more

Takken's in Paso has been great to me! Every year with their parking lot sale gets me going to have lots of spare shoes and upgrade me to tip top shape. The UGG selection is good and the bottom line is I like these guys. Thanks read more

Been buying shoes from this guy and they are durable. When I finally had a shoe problem with work boots I got 2 weeks ago they were more than helpful, went out of their way to help out and replaced my work boots. read more

Stopped by for their parking lot sale and the young guy Chris was beyond helpful. He went above and beyond to help us find the size we needed and making sure we were taken care of. We were there well past their closing time and not once did he make us feel rushed so they could shut down. read more

Nice selection of shoes...employees act like sharks the minute you walk in the door because they are fighting for commission. I will not shop here again because they make me feel uncomfortable, rushed, and like I'm just a number rather than a customer paying for overpriced shoes. read more

Takken's has the most knowledgeable staff! My husband went in to buy me Uggs for Christmas and the sales lady told him the correct way to buy Uggs...a size smaller because they fit like a glove and stretch out! They are perfect! Thanks Takkens! read more