The ladies here are so attentive and love to give you an outfit make over :) they carry a large…read morearray of clothing for all sizes for that perfect going out fit! Be prepared though, it is a smidge higher price point. Would definitely come back in soon for my fun clothes!! Thank you Esther, Kiara, and I forget the other girl! But yall killed

Last year December 2022 I had a very bad experience with an employee at this location. So from…read morethat interaction, I decided to not be a customer at this location anymore . On December 30th 2023 I was shopping with family in Polaris and said what the heck let's give another go. This time I can honestly say I had some of the best customer service I've had in a long while. Every single employee that I engage with was super nice and very professional. Not to mention that the deals that were going on in the store at the time I was there were amazing I appreciate a good deal. It wouldn't have been fair to the establishment to write them off based off one distasteful interaction I had. The Customer Service alone is the reason why I decided to do another review and give a five star rating.

This is a stand alone location not housed inside an enclosed shopping mall. As such, shoppers are…read moreintentional and usually not browsing to kill time. This also frees up the store personnel to do the tasks that keep the store running; they aren't permanently assigned to one section. I've been here on slow days and busy days so there can be 3-7 visible employees. If items are ordered online they can be returned in store. The policy has changed regarding returns. They have to be done in a 30-day window, or if the order was placed on a Lane Bryant credit card, it's extended to 45-days. The best time to shop is when the new clothing season starts for a greater selection of merchandise. The second best time is when you need something. If you like something but they don't have it in the size you need, they will see if it's available online or in another location.

What?! I'm astounded I haven't reviewed this store. Whelp, we'll fix that. I shop at LB all the…read moretime. It's hard to find decently made, plus size clothing that's up with the current fashion trends. Fortunately, Lane Bryant has stayed with the times. This location, smack in a giant outdoor mall here in Columbus, seems to have a bit more selection than many of their satellite stores. Also have more employees working here, simply because they get more foot traffic. My only negative (if u want to call it that) is over the last several years, LB has been offering more upscale garments to their repertoire. Expensive stuff. Too expensive for my tastes. I work a lot with preschool kids, so nice clothing is a no-no I absolutely love their high-waist jeans - perfect for day to day. And the materials used always scream comfy! Bright colored shirts - perfect for mix and matching. I'm always a happy camper when I can hit a sale!

Was in the area and had no idea this location was here. It was great and will use it more…read morefrequently as it is close to Sam's. I ran in and picked up a new candle. Quick stop in. Used self-service checkout so there was no interaction with the two employees in the store, just some eye contact and a smile. Store was clean, and got whatever "sale" price the candle was this week. Plenty of parking, just all the front, aside from handicap, are reserved for pick up so have to park down a bit.

Great selection and always good sales going on! Love to come here with coupons. They also accept…read morereturns with no receipts which is great!

Large national retailer. At one time this was one of my favorite stores. Why? The shoe…read moredepartment. Previously the shoe department had so many manufacturers and widths. That is not the case anymore. Hardly any narrow or wides. You need to order them in to try on. It feels like they have cut the staff and merchandise in half. I wonder how long this place will stay in business

Nothing of normal size, no one would help me. Finally, found a salesperson, said she would help,…read morebut never did. Left empty handed and upset. Why do you not want to sell merchandise? Tried to explain I needed a dress for my elopement and needed help. I will tell everyone I know not to spend money here.

A bit Pricey but in today's economy- what isn't !…read more I took my granddaughter shopping for her 13th birthday, and we spent over an hour in the store trying on clothes. During that entire time, not one employee acknowledged us or offered help while we searched for sizes and colors. At checkout, things got worse. After I paid in cash, the cashier handed me my bills and change all in one hand and said, "We don't have any pennies, is that okay?" She never explained what I was agreeing to. I couldn't tell if I was given more or less than expected because everything was handed to me at once, and she was very vague. When I asked for clarification, she eventually said they couldn't give me the exact change because "they don't make pennies anymore." That explanation made no sense. Whether or not pennies are still being produced has nothing to do with a current transaction--there are still plenty in circulation. The issue wasn't the penny--it was the assumption. She didn't ask if I had exact change, didn't ask if I had pennies, and didn't explain upfront that I was being shorted. She just decided it was acceptable. I remained calm, polite, and spoke in a softer tone than usual because I didn't want to make a scene. But I did explain that it's rude to assume a customer doesn't want their change, no matter how small the amount. Another employee overheard and asked what was going on. The cashier responded, "She's complaining because I didn't have one penny." That completely misrepresented the situation. The second employee replied, "Well, they don't make them anymore, so what do you want us to do?"--which only made things worse. I even pointed out that I had pennies on me, reinforcing that this wasn't the customer's problem to solve. If anything, a business should round in favor of the customer--not against them. The cashier argued that giving me more would make her drawer short, which again shows a lack of understanding of basic customer service. At one point, the second employee disengaged entirely and turned away with a smirk, which was incredibly unprofessional. Eventually, a third employee (who appeared to be a manager) stepped in and said, "Just give her a nickel"--which is exactly what I suggested from the beginning. At that point, it wasn't even about the money anymore--it was about how the situation was handled from start to finish. Also worth noting: if the situation were reversed and I was short a penny, I highly doubt they would have said, "That's fine, they don't make them anymore." I would have been expected to come up with the difference. We left without taking the nickel, but the experience left a lasting impression. For the prices they charge ($45 for shorts, $35 for a tank top), I expect far better service and professionalism. I WILL NOT BE RETURNING. Much rather spend my money at Lululemon and get SUPERB service.

This is a brand spankin' new women's clothing shop inside of Polaris mall. It immediately caught my…read moreattention as I was walking by because the clothing was very much up my alley. I walked in and within seconds I had a tank top, pair of pants, and a mini skirt in hand. The prices were very affordable, more than say H&M but less than say.. Macys. The style is a combo of street style and club style.. Maybe? They also have loungewear and it looked SO FREAKIN COMFY! I loved all the racer type gear and several of the jackets they had. They also have accessories like jewelry, hats, etc. In the end, I walked out with a pleather mini skirt with a slit. Super Cute, about $50. The staff was super friendly, assisting me in the dressing room and getting me new sizes when needed. Also when checking me out. They have a loyalty program that's free and gets you 10% off your first purchase. There is no doubt that I'll be back here and I'm excited to come outside of the holidays when I won't feel as guilty buying stuff for myself.

Cato in Whitehall. Purchase earrings clealy marked 3.99, got home realized I was charged 4.99…read more Went back a week later just to get my dollar adjustment. The salesclerk said prices have gone up and she could not give me my dollar because they forgot to change the price. Any regular store would have gave me the dollar. I returned them and got my money back.

I visited the store in Hilliard. They have nice and fashionable clothing. Their sizes of clothing…read morevary from misses to plus. They had things from bras to boots! And then some jewelry! The day that I stopped there, I was looking for something in particular. A slip! Ladies, have you tried to purchase a slip in Columbus lately? I went to at least six stores, from Walmart to Catherines! No luck!! The staff was friendly and helpful and apologetic for not having them. They also invited me to come and shop again! My niece loves this store and it's the place where she buys her jeans! If you get the chance to visit a store, I would recommend it.

Great place to shop. Located near Bridge Park Dublin. They are helpful and friendly. Stylish and…read morekeeps up with the season!

I stopped here to see if this location happened to have another cardigan I loved but in a different…read morecolor. I often think of the Polaris location when I need to go to the LOFT, but after this most recent visit to the Dublin location, this is where I'll be going from now on! Staff is very helpful and polite (and not pushy), the store is spread out and not crowded, and it's extremely easy to get in and out. No mall parking lot to navigate or mall to walk through to get to the LOFT. Just park in one of the many spots available in this strip like mall and walk in! Beautiful!

NO PARKING BEHIND BUILDING any longer. Apparently the Steak house (Smith & Wolinsky) is more…read moreimportant than all the shops in Easton, so there is now a sign which says "Valet Parking only" in the parking lot behind Tommy Bahama. Which, goody for them, all the really rich folks do not ever have to walk more than 5-10 steps before partaking in their $150 per plate meals. Don't these people have their own drivers? Tommy Bahama and all shops along that strip have lost my business. If they can't keep the lot the way it's always been, first come first serve, pay the meter, then they are wimps and do not deserve my business. Too bad, I love their merchandise, just not their backbone, which seems to be non-existent. How does this move set with average hard working people who save their money to occasionally buy something nice at places like Tommy Bahama? Not well. Hi

My favorite store does it again... Visited today to redeem $50 gift card and greeted by the entire…read morestaff...was looking for jeans, told one of the workers my size (believe her name was Suzanne), she pulled my size in 2 or 3 different styles took them to dressing room & then suggested a pair of Chino's... tried on the Chino's and they were perfect, soft fit, casual & dressy... as I browsed through the store another TB staff member (Stefani)asked me which scent of candle I preferred .. told her they are all pretty great, that's when she asked me if I had Yelped TB before.. I said I have & she told me she read the review & it was very complimentary...she than told me she was gifting me a complimentary candle for the review...Wow... I've never been treated so well in a store, I felt like a VIP(lol)... as I checked out I met the district manager of TB, believe his name is Tim and we had a nice conversation about TB products & the Easton store...Suzanne, Stefani, Tim thank you for the great gift and customer service I received today ...You Guys never disappoint !!! Get over to TB for your island casual gear before you hit the beach in the spring.....