wonderful service. Owner was awesome and the delivery lady was nice and courteous. i would use them…read moreagain for my family and friends.

I ordered flowers for my daughter online who lives on campus. They delivered them the same day and…read morethey were beautiful!! They looked just like the website indicated. Would definitely recommend this place!

Living in Texas, I wanted to send my parents some flowers for Easter (and to brighten their day…read moreduring this quarantine business for Covid19). FTD dropped the ball, so I ordered flowers on Flowersmith's website to be delivered same day. Theresa called me to let me know there was limited resources due to everything going on and that they couldn't provide the picture I bought from, but assured me the arrangement would be beautiful...and that's really all I wanted. And they were true to her word! A couple of hours later my parents received a fresh, beautiful arrangement. They will now be my go to for flowers in Auburn!

E and E House of Flowers is the BEST! They have always come through for me whenever I needed a…read moreBEAUTIFUL arrangement. I ordered this arrangement for my dear cousin who passed away in March and Erica and her team did not disappoint. The arrangement was much APPRECIATED by the family. The arrangement was well worth the price! Thank you Erica and team for your GREAT service and GORGEOUS arrangements. I will be coming back.

This place was amazing. I called on my anniversary and the lady asked what the occasion was and how…read moremuch I was wanting to spend. Within 20 minutes she orchestrated the most beautiful arrangement I have seen.

Terrible service. I ordered flowers and not only did they never get delivered, but I even tried…read morecalling it emailing the place and they never picked up or responded! I swear I got scammed. DO NOT DO BUSINESS WITH THIS PLACE.

I have been doing business with Flowers by Buck for more than 25 years and have highly recommended…read morehim to my friends, family, and coworkers. I know that he has received quite a bit of business from those referrals as I have been the recipient of some gorgeous flowers from him in the past. I was very satisfied with his work and customer service. However I have become very disappointed in him. The most recent cause for disappointment is the flowers I received for Mother's Day 2021. The flowers I received were very pretty but were nowhere close to what my daughter ordered. She ordered a lovely mixed floral arrangement called How Sweet It Is. what I received was an arrangement of roses loaded with baby's breath and fern. My daughter did not get a call from Buck to ask if he could change the arrangement because he did not have the flowers required for her order. When she called the Monday after Mother's Day she was told that the arrangement he sent me was an upgrade as he had sent long stemmed roses. I don't think it was an upgrade. The stems were cut so short that when I received it, they were not touching the water in the vase. I actually had to remove the flowers to put water in the vase and arrange the flowers so that they reached the water. Buck's response to her call was not satisfactory at all. First, he should have apologized for not filling her order correctly and for not calling her to ask if she was ok with a different arrangement. Secondly, he should have offered to make good by refunding her or making another arrangement as she requested. I also called him after she did because she was utterly disgusted with her interaction. Buck did offer to send me an arrangement "when he got his flowers in". A whole week has gone by without that arrangement which is what has compelled me to leave this negative review. The other reason for the negative review is because some time ago I needed a florist to make several boutonnières for my job. I called Flowers by Buck at least three times, leaving a detailed message for what I wanted, without getting a call back. I also drove to the shop twice during their advertised open hours but no one was there. Eventually I went to another florist in the downtown Montgomery area to get what we needed. The photo shows the arrangement I received. There are six "long-stemmed" roses, three sweetheart roses, a lot of fern, and a lot of baby's breath. You can see how few of the stems really go deep in the vase.

Great customer service and fast service. Since I was out of town I was unsure of which arrangement…read moreto get delivered to an Auburn local address. The rep explained the services available and helped me throughout the process. I asked if I could get a photo of the arrangement and the rep was able to send me a photo to my phone. I'll definitely suggest the flower shop for anyone in the Auburn area. Thanks for all the help.

Disappointed with my order from 8/14/26. I ordered flowers out of state for my sister's 50th…read morebirthday, a week and a half in advance. Between the $99 arrangement, $12 delivery, $8 service fee, and taxes, the total came to $130 -- and what she received didn't match what I paid for nor did it match the quality of arrangements seen in previous customer reviews. The website shows a full, round bouquet with blooms built up on all sides. What arrived was flat on top with a single sprig sticking up, and lacked fullness all around. When I asked my sister for more photos -- hoping the first ones were just a bad angle -- she had to look down to see the flowers, since a large hydrangea bloom was sunk in the middle of the arrangement to take up space. It's simply not what was advertised. I've attached photos of what was advertised vs the product so you can see the difference for yourself. I order arrangements for occasions like this often and don't mind paying for quality, but this felt like amateur hour compared to the website photo. On the plus side, my sister loved the surprise and said the flowers smelled wonderful -- I just wish the arrangement itself matched what I purchased. There was an option to "tip" the florist. Probably should have done this to get some inspiration put into it.

The flowers always look beautiful and they last a pretty good amount of time for fresh flowers. The…read morecustomer service is amazing and I always leave with a smile on my face. The only thing that might be a hold up is the price but for fresh flowers and having your bouquet made right in front of you it's totally worth it. For me flowers are a luxury but if I had all the money in the world I would buy from them every time without a doubt in my mind.

Debra at CIO NEVER disappoints!!! From floral arrangements, to balloon designs- she amazes me with…read moreher talent & creativity! Love this "Aubie" design recently sent to welcome a friend to Auburn University

From out of town, I ordered flowers and balloons to arrive at the home of our weekend host. Truly…read morea beautiful and bounteous arrangement - and that was just the balloons. Flowers were gorgeous, too Thanks

Since recently moving to the area, I have been by The Flower Store three times shopping for items…read moreto decorate my new home; unfortunately not one time has anyone offered to help me - ever. There has always been plenty of activity within earshot in the back, I assume while they're working on flower orders; the storefront clearly is not the priority which is surprising because it is filled to the brim with lots of beautiful, expensive things so I know he's got a lot invested in it. I could have easily purchased what I needed online, but wanted to support a local retailer in my new hometown, and even though they did have what I was looking for this last visit (for less than I had seen online) I was so annoyed by being ignored a 3rd time in a row, I left empty handed and gave my business to an online retailer in the end. I don't know what I - a middle-aged woman in work attire - did to give them the impression that I wasn't a serious customer. I understand this is a college town, and maybe they're used to the college kids not being able to afford their nice things, but college kids have parents, like me, who can. I recommend, at the very least, the store get a bell on their door, and when it rings, acknowledge the people who are attempting to patronize you; that, alone, would have resulted in my business.

On December 1st I spoke with Marley at The Flower Store to place an order for floral arrangements…read morefor my Uncle's service on December 2nd. I realize that this was short notice. Marley was very compassionate and extremely helpful. I am grateful that I chose The Flower Store.