These four (4) stars are for Rock who is a great salesman. He didn't treat us like second rate…read morecustomers since we were only in the market to buy a little motor for around $2,500.00. He was even eager to learn why we wanted this motor, called the company because he's didn't know such a motor existed and get us the motor from the manufacturer. He suggested a different size propeller to match the jon boat, gave us the propeller for free and offered to have a mechanic shape and adjust the propeller for no additional charge. Because we didn't have a trailer for the boat, he offered to loan us one - again for free. We were so thrilled and enjoyed working with him. The minus 1 star is for the female manager whose name I decided to forget since she practically reneged on everything Rock offered us. Rock wasn't there when we came to pick-up the motor. She made us feel like we were asking an awful lot for only ordering a $2,500.00 motor and assured us the propeller was fine that came with the motor and that we could figure out how to shape and adjust it ourselves. She looked greatly annoyed and put out when we asked if we could borrow a trailer. My parent-in-laws were with us, and I could tell my father-in-law was growing very angry at how she was treating us, and my mother-in-law looked really hurt. I think if this took any longer, my FIL was going to buy us a new boat to prove to her that even if we couldn't afford it, he could. After all, he was the one buying us the motor.

My experience is just from a visitor's perspective, so keep that in mind!…read more My friends have three boats. When they asked our family if we wanted to go boating one weekend, the answer was a resounding YES. From their house, we passed about three marinas to get to this one. I didn't understand it at the time, but now I do! Everyone at this marina was friendly, helpful, and the actual dock was clean. There wasn't a huge wait to get unloaded or to load back up after we were done. Everything was organized and efficient!

Bought two boats and a waverunner from them. I store my boat and waverunner with them for the…read morewinter too.

Absolutely horrible customer service. a worker named Mike yelled at my grandma because he "didn't…read morelike the type of trailer" that her jetski is on... its a brand new jetski

Sherm's did a fantastic job for us! We traveled almost two hours to go the the Mississinewa…read morereservoir. As we were almost there our trailer brakes locked up. We were able to get them unlocked and limp the boat to the boat dock to unload the boat. I called Sherm's and explained our situation to them and they said to bring it on over. They were wonderful to fit us in and fix the problem. They even told me to leave the trailer there and go enjoy the afternoon boating with my family like we had all planned. They even stayed past their closing time to make sure we would have a safe trip back home. Wonderful, wonderful people and service!!

From the owner: Sherm's Marine Provides Boat Dealers, New Boats, Used Boats, Pre-Owned Boat, Marine, Boat Parts And…read moreAccessories, Boat Services to the Wabash, IN Area.

A great boat mechanic is not easy to find. I called Quality Craft from a google search and Earl was…read morevery helpful and honest in giving me a quote to fix my '97 Mariner engine. He was very accommodating despite the busy boating season and was able to complete the job on time for less than he estimated the cost. On Sunday, following the maintenance he performed I had an important question and shot him an email. He called immediately even though his shop is closed on Sunday. I won't take my boat anywhere else.

Earl at Quality Craft Mobile Marine has helped me with my boat on several occasions. The first…read moretime I took it in he diagnosed the issue and told me how to fix it, didn't charge me a dime. The second time it was out of my skill set and he had to do some repair. I told him I had a trip planned and needed it ASAP. Earl said he had a gently used part at the shop he could use or he could order me a new one. I told him I was fine with the used one. Earl did the work and didn't even charge me for the part, just the labor. Just recently I was on Lake Monroe and the alarm was going off on the boat and I couldn't figure out why. After about 30 minutes of trouble shooting and my girlfriend yelling at me, I called Earl and he was able to diagnose the problem over the phone and tell me how to fix it. From my experience at Quality Craft I'd say the service has been very professional and honest and I will continue to take my boat there for any maintenance.

Terrible service recovery and shoddy service work. Had my boat winterized last fall and during the…read morespring turn on I noticed they put the wrong size oil filter on (not even a close fit) and also had not put any oil in. Luckily I noticed this in time. After contacting their service manager and providing them with receipts and pictures; nothing. Completely ghosted me and after multiple attempts they will not respond. Will never be back and am telling this story to as many lake friends as possible.

Customer service here is terrible and had declined 100% in the last few years. I'm only giving this…read more2 stars because of how amazing Steve is and the sales team is. But everything else is just trash. I purchased a brand new boat last summer. I took it got to be winterized and to warranty fix my boat cover that started to tear. I picked it up and the fall afterwards and didn't look too closely. They fixed the button but not the tear. They also left greasy dirty hand prints and dirty foot prints all over my boat that were such a pain to clean up. I didn't notice the tear was till there until I pulled it out of storage. My fault for not looking at it when I picked it up in the fall. I had it brought back to fix the tear. They fixed it but they left my boat outside in the rain. To fix the cover. A bird took a crap on the back seat. They then didn't put one pole in and put another pole so tight they couldn't snap all the buttons and now another button is tearing because of it. I went to clean the bird poop off and it left behind a yellow stain that I have no idea how to get off now. Also when I picked up the bait my 7 by 5 pin adapter is no longer connected to the boat which I always leave connected. They also winterized my waverunner and when they disconnected the negative terminal from the battery they did not put the screw back in so I had to go find a new screw. They do not care about your property. I would not recommend you use them to take care of yours.

I told them that the car turns over, but won't start told them what type of car what year…read moreeverything so that they could be ready to come and get the vehicle and be prepared but yet they say they don't know how to do it. They need me to do this that to pop the into neutral and charge me $40 because they don't know what they're doing. They were nice people. They were unprepared for the job when given information.

My truck had a transmission issue and could not be driven to the repair shop. Juan Hook Towing…read morearrived in less than an hour (and were 25 minutes away to begin with). During the first winter storm of the season, with whiteout snow conditions and 40 mph wind gusts, they had my truck loaded and on the way to the repair shop. Their quoted price was less than 2 other services I contacted. I'm very pleased with their quick response and good service. Very happy to recommend them to all.

I've had my ranger for sale at Toms for almost 4 months. I have heard from friends that went to buy…read moreit that they were told " you don't want to buy that one " and then were directed to buy one of the owners. My ranger is apparently sitting with a flat tire and the door piled in the bed because they apparently don't care to sell it. I was told they had contacted me several times with offers ....my phone never rang. Some businesses just get too big for their britches.

Boats, outboards, boating accessories and services, ATVs, dirt bikes, etc. Tom's Marine Sales has…read moreit all! This is also home to the great Amsoil Ironman ATV / bike Race which is the last race on the GNCC circuit usually held at the end of October. Having served the Crawfordsville area since 1969, Tom's Marine has continued to better the community through their events and services. I for one am particularly thankful for their boating services that I deal with them on a yearly basis. Their service staff are competent, friendly and well accommodating. If you have a chance to catch Tom when they are open, strike up a conversation! He is a very warm and friendly man!

As a first time boat owner, it was really hard to find a place that I felt was honest and…read moretrustworthy (and would not take advantage of me as a newbie to boats). This is my third season taking my boat here, and Dave has always treated me so well. I've always felt their pricing was very reasonable, and they've always done their best to get my boat done as quickly as possible. This year, I called on July 1 and asked if we could go ahead and get the boat spring ready (later than I'd like, but we considered selling it so we had held off on un-winterizing). I let them know that I understood it may not be ready by July 4 as this is probably a busy time for them. Dave told me to drop it off and they would have it done by end of day tomorrow so we could take it out this weekend! I did have one major mechanical issue in 2025 that needed repaired, and they were very straightforward about what the issue was and what risks were involved with not repairing it; however, they did not pressure me to repair it and ultimately left it up to me, which I really appreciated. I also appreciate that when I am unavailable, Dave has always reached out to me via text, which is much easier for me to communicate promptly during work hours via text. Communication has always been prompt, and after the major repair, they actually brought the boat and met me at Morse to test the boat and make sure it ran fine. All around good, honest people and they have done great work for us.

Excellent service and friendly staff! I had a minor boat issue, called them and they said yea just…read morebring it over. They fixed my issue in less than 30 minutes right there on the spot. Really awesome and so kind of them!