This place used to be a great place Jeff and Craig have worked there for years now some new RUDE…read moreyounger guys are there I went in for an oil change and they were looking through my stuff inside when I called them on it they claimed to be looking for the year of my vehicle I was standing 10 feet away someone could have asked me. Also I been going there for years they should have that in the computer. OH BY THE WAY SYNTHETIC OIL last more than 3,000 miles THEY won't tell you that they rely on repeat business. Don't go there for headlight replacement WAS CHARGED $39.00 ARE YOU FFing kidding me it took them 15 minutes. RIP OFF taking my business elsewhere!!!!!

Don't take your automobile to these fraudsters. They don't change the oil filter and I would…read morequestion the oil change itself. They have serious upcharges and take advantage of people who aren't very mechanically inclined. They will claim issues that don't exist and charge exorbitant prices for replacement. They are rude and condescending. Buying beware, if you conduct business here, don't be surprised when things go wrong because you have been warned.

A great group of people. I have utilized Rothrock Tire twice. I have interacted with them…read moremultiple times. Each time has been a very pleasant experience. Having moved multiple times for my military career (I have been around), they have gone above and beyond each time, like no other. I say thank you!!

I bought 4 brand new tires and had a wheel alignment for my Kia Sorento back in October. Had great…read morecustomer service at the time and the lady at the counter was very helpful in picking quality tires that were not overpriced. After the alignment, I was told that there was something else wrong as the wheels continued to pull whenever hitting bumps and they suggested that I take the vehicle to a dealership to be checked out as they could not tell me what was wrong. When I went into the dealership, they found that I needed my front 2 ball joints replaced. The bad news with this was that it would cause me to need another alignment. (Now that I read other people's reviews of this business, I wonder how it is that they can tell one customer that their ball joints were installed incorrectly, but they can't tell me that mine need replaced). So after getting the joints replaced, I took the vehicle back to Rothrock last week for another alignment as their price was less expensive than the dealership. (However, had I just gone to the dealership first for everything, they would have not done the first alignment and I would have come out ahead instead of paying for 2 at Rothrock). Up to this point, I was merely annoyed with my whole situation. What followed next is the cause for such a poor review. I took the car back to the dealership for an oil change on Monday and they came back and showed me that they also had to do a tire rotation because I now have 2 tires that need replacing. My front tires were rated at a 3 and 4 where my back were still at an 11. I had only put 5,000 miles on these tires since they were bought. I now have to go BACK to Rothrock because they hold the warranty, to get this problem fixed. I will be the first to admit I was not a happy customer when I walked into their office. I did smack my papers on the counter, my voice was raised (but far from yelling), and I was already at the point of tears. The answer that I got back was the worst experience I have ever had, including being on the receiving end of angry customers in the past. A man got up from his desk (I think he might have been the OWNER of this business) and proceeded to yell at me saying things like "You don't come in here throwing and slamming your papers at me or you can take your business somewhere else. I will get your problem fixed but don't yell and cry at me trying to make me feel sorry for you. This is not how things get done in the world Mam." At no point did this man apologize for ANYTHING or acknowledge my frustration. He made me feel small and like a little girl being yelled at by her father. The disrespect and words were like slaps in the face. I told him I was upset because I spent some of our Christmas money on these tires and his response was "Well obviously you needed the tires and would have spent the money anyway." At one point I even apologized to HIM saying that I was frustrated, stressed, and just wanting my family to be safe when we travel in 2 days on a long trip. He scheduled me for the following day for 2 new tires. My husband ended up taking the vehicle in as I couldn't go back to face that man. My husband said no one said a word to him about the incident from the previous day and there were only 2 ladies at the front to wait on him. We will not be returning to this place as the man informed me himself; I can certainly take my business somewhere else.

I took my car up to them a couple years ago because the AC wasn't cold. They put some freon in it…read moreand sent me on my way. Couple days later it was warm again so I took it back. They told me my compressor was cracked and it would be an $800-$900 fix. It's my work car so it's older with a lot of miles so I said forget it. I am still driving it a couple years later and it's been a hot summer so I took it over to Garfias to get a second opinion. Garfias put some freon and dye in it and found there was no leak And it's been cold for two weeks now with no problems. Thanks Cass county tire for letting me spend the last two summers with a sauna for a car. They're OK for tires or an oil change but their diagnostic skills are weak.

THEY tell you a low price, then when they work on it then RAISE the cost and say they never gave…read moreyou a lower estimate. I have talked to many peeps who say they do unneeded work, some pople get a 2nd opinion and find things don't need worked on that Cass Cty Tire say needed worked on. Better get the estimate in writing our you may get screwed. After they start work they got you on the hook and up the cost. They double the cost they quoted me. We refused to pay double the cost so they stoped work and sent my car home with engine parts they disassembled in a box. We ended up paying $150 for the diagnostic.So we got nothing fixed, and partially disassembled engine for money spent cause they lied to us about the cost. We would have never had the car towed to them if they had said it would have cost $2,100, original estimate was $1,000 for the same repair.

It was very respectful when I first called up and they made arrangements to get my vehicle in the…read moresame day to get assessed and they did, even though they was kind of booked they contacted me about what all was wrong the estimates very good with communication I dropped it off they gave me an Uber back to my home they stayed in communication with me as the repairs took place and what they found and they was very reasonably priced very friendly and when I drop my rental car off at Enterprise they once again pick me up from Enterprise brought me back I paid for my repairs and left with my vehicle and I have had no problem since. Plus now I know anything else that might need further repairs in the future related to my vehicle. The customer service after I paid even came around and shook my hand very respectful very nice I would definitely go to them again.

Other pro shops could not find my electrical problem they found it. You could not find the problem…read moreby plugging into the computer. they found a bad connection going to the computer. They are quality honest people, my hats off to them. Jeff H.

We have used this car wash from time-to-time for several decades…read more We appreciate the more recent brushless option, and use it regularly for one of our vehicles. The less expensive selection using brushes, is fine for our other car. Either option does a decent job in cleaning us up; and both are now relatively easy to operate. All and all; this location provides a nice asset for the community.

Everyone is so nice and helpful! Free carwash with oil change until Christmas! Braden was very…read morefriendly and helpful. This will be my go to for oil changes.

Valvoline instant oil change is absolutely the best spot to go for an oil change in South Austin…read more These guys are amazing... They all are absolutely professionals and work super hard even with a mask on and a hundred degree weather this August in the covid times. I drive a Mercedes and I know it's recommended to take a high-performance engine to the dealer but these guys have earned my trust. They're always busy but they still managed to get me in and out without a wait and typically within 15 to 20 minutes.

They left a key component for my hood to open then tried to stay I was rude because I tried to hand…read moreme my keys after he took a vaĺl as hike I was the customer then e tried to surround me to fight me I would never take a xar to these bums

I was visiting from out of town and had an emergent flat tire. The staff at Pomp's swiftly took…read morecare of business and made the extra steps to ensure I would get home safely Good guys, great service, with very fair pricing

I had an interstate tire blowout and needed to be towed into Pomps. I arrived without an…read moreappointment, about an hour from closing time, and they not only had the size tire I needed in stock, but they got it mounted right then, and sent me on my way! Staff was very helpful and can-do. I'm not from the Monticello area, but I would not hesitate to recommend Pomps to any locals. :) Didn't cost me a fortune, either.

I was so impressed with my first experience with Belle Tire a month or two ago that I came back for…read morenew tires on my 76 Corvette, balance, and an oil change. Once again excellent job and very fair price. This time many Thanks to Darnell and Bob!!

08-23-24 - JT and Travis were both tremendously helpful and professional in ordering and scheduling…read morea new tire for me. Both provided exceptional customer service and showed a sincere willingness to help; I didn't feel like they were just going through the motions. And as I sat waiting for my new tire to be installed, I watched JT and Travis greet each customer cheerfully as they walked in the door and show a genuine willingness to help. This happened with each and every customer. It is great to see this kind of customer service and is exactly what is needed to keep customers coming back.