We had a very disappointing experience. Communication, clarity, and transparency were consistently…read morelacking -- and unfortunately, so was accountability. We invested several tens of thousands of dollars with this company. The hardware we received was not what we selected, and instead of taking ownership of the mistake, they positioned it as though it were our decision. Their proposed solution was simply to provide the hardware we originally chose -- but they refused to address the damage caused to our closet as a result of the incorrect hardware being installed. Jann is quick to initiate projects without meaningful discussion of budget expectations or realistic ballpark figures. We were told "it will be around X thousand for now," only to later receive contracts totaling tens of thousands more. There was no proactive financial transparency. Marissa did not acknowledge or apologize for the issues we encountered, which added to the frustration. When you are making a significant investment in your home, you expect professionalism, communication, and integrity. Unfortunately, that was not our experience. Buyer beware -- we highly recommend looking elsewhere.

Our remodel project started with design quotes from 5 designers.. Jann's design was by far the…read morebest, and the middle of the pack on pricing. I liked the fact that my payment through Showplace covered the general contractor, tile contractor , paint, floor, cabinets and stone countertops. I felt i had recourse if one of the contractors didn't do their best. Her design acumen was amazing. Tremendous use of space, excellent tradesmen, and Jann's keen eye to ensure that all trades did their best. If it was not, she made sure they did. There were a few calls to contractors to come back and fix or repair. There were a few delays, but these things happen in real life. With any project with lots of moving parts, there are unforeseen problems, or delays.. Factory delays, shipping mistakes, ordering mistakes.... It happens. If you combine these delays with changes we made along the way, deadlines are pushed out.... In the end, the product turned out amazing. Our project was quite large. Removal of a load bearing wall, moving of extensive plumbing and electrical and structural work. Combining of two rooms into 1 large kitchen..... It was several months of work, but the final product is worthy of a magazine. Truly amazing. (In fact we have been asked to have our kitchen be featured in a design magazine photo shoot. ). We gave her a list of wants and needs and we had several renditions of changes to get what we wanted. It was not the cheapest nor the most expensive. The end goal was to deliver a dream kitchen. Goal Attained. The final litmus test Jann used was: " Will this add value to your house" if it was too bold, she would tell you it was not a good choice. ( This was confirmed by a few realtor friends of our) Her contractor Tom Echols is a master carpenter with amazing talent. All permits were passed with ease and the work quality and joinery is top notch. I helped with some of the heavy work, and I could see that he is very thorough. Structural, Electrical and Mechanical , Finish Carpentry.. No Problem.... Jann has a strong personality, she knows her stuff and is not afraid to tell you., she challenged us several times on what we should do vs what we thought we should do. I often pushed back but l I hate to say it, but she was right, everything turned out AMAZING in the truest sense of the word.. I am not a designer, she is. Jann is a high energy dynamo, but she knows her stuff. Our project added 2-3 times cost of the project in home appreciation value.

What a phenomenal place! Jenny Osmond provided incredible information and customer service. Her…read morewarm demeanor and in-depth knowledge of every product, cost and design implications was impressive. This is the place you need to go if you want great service and a beautiful kitchen.

The experience started out well but then the application and execution turned downward. We spent…read morean enormous amount of money (more than 100k) on the cabinets for our custom home. Not only were the cabinets not glazed anywhere near to the samples we picked from but there were so many measuring and fitment mistakes that cabinets had to be remade and re-glazed and measurement done incorrectly and doors swinging the wrong way, etc. I fully understand that the factory did not glaze the cabinets correctly but I didn't buy my cabinets from the factory. I bought them from CabinetsByCales and that's who I had to turn to. Now, the company did send all doors and drawer fronts to another company for re-glazing and the work was acceptable to us we still sit without several cabinet doors, crown molding missing etc months later. The 'near' end product is beautiful and our cabinets are stunning but the process could certainly have been smoother. It could be that our completely custom job was simply too much for them and I can't in good conscience recommend them.

Avalon Cabinetry did an impressive job on our custom kitchen in record time. They came in a pinch…read moreafter the failure of another company and gave us not just a beautiful & modern design, but a quality product that looks amazing. Their customer service has gone a step beyond in making sure everything was working as it should, adjusting where the installer didn't do quite everything perfectly. Jan saw to it the design was implemented as we planned and kept me in the loop when I was unable to be on sight. She went to the job site to make sure it was all going according to plan! After installation, Joe came out and made all the adjustments necessary to make sure all reveals were exact, hinges aligned as they should and all the openers/ closers worked perfectly. The quality of Avalon's product is top notch. The fact it was manufactured locally is even better. (If you have the opportunity to visit the manufacturing facility, you WILL BE IMPRESSED!) I could not be happier with both the experience AND the product. Jan was really great to work with, helping to provide a seamless design from inception through installation. Avalon is not your mom's cabinet maker - they can compete with the best for design, options and product!! Highly recommended. A+

We worked with Kelly at Avalon cabinetry and have been extremely pleased with the quality of the…read morecabinets. We have used the cabinets in two remodels of a closet and butlers pantry and would highly recommend. We were amazed at the ability to customize the design to fit any space. Kelly was creative with our design and a pleasure to work with.

This company is very dishonest.They sold us our kitchen cabinets and we ordered just a plane wood…read morehood for our stove. When the bill came we said we only ordered a hood not the whole exhaust system which they new we had already purchased from Wolf. The estimate was for $4500.00 When we said no way to that price just for the hood they said don't worry we will make the adjustment aftward but you need to pay now for your cabinets or it will take alot longer and we will mess up our scheduling and we will lose or 20% discouunt for paying cash ahead of time. You know the whole sales act stuff people pull but we thought since they were local and lived in our neiborhood we could trust them. The hood and full blower system arrived together which is the $4500.00 assembly and while construction was going on they came into our garage with out permission and took the blower assembly as to cover up there mistake and then told us the price for just the hood was $4500.00. They flat out lied and we gave them every chance to make good on this but they are too dishonest to do the right thing. We could have recieved a copper with gold lace hood for that. Don't trust these people they are not good or honest.

These cabinet makers are completely dishonest, over priced, not reliable people. They sell cabinets…read moreat twice the amount they are worth. I re did my kitchen and I cannot tell you to stay away. Be very careful they will say one thing and do another.

I have working with Ewing before and had great customer service but this morning was above and…read morebeyond. I am doing a yard project myself and had 6 tons of charcoal breeze delivered. The driver was willing to listen to some ideas of placement- we have a tricky yard- and not only gave me time to grab additional tarping but tried and succeeded in a very tricky location. I am so pleased with pricing and my drivers courtesy. Most perfect drop I could have asked for and saved me hours of struggle.

So easy to work with and much better prices than other places. When other places were without…read moregorilla hair mulch during Covid and were less than helpful, Ewing had the mulch at a better price. This is the only place I go for landscaping materials.

I ordered 6 tons of rocks a couple weeks ago , I went into the office and ordered and paid for the…read morerock and delivery at the same time. Everything worked out as planned, I went back to order more rock and was treated so disrespectfully that I was shocked and in disbelief of the rudeness I experienced . I would not return to ever use C and C services again . I am embarrassed for them to treat their customers as they did . My money will go to Franktown Quality landscape , their rock ended to be cheaper and of better quality . I wish I used Quality from the start .

Do you like businesses staffed by angry, condescending old codgers that snap at patrons? Or…read moreill-tempered heavy-equipment operators who find customers a nuisance and are hell-bent on damaging their vehicles? Then this is your place! Dangerous, rude, and highly unprofessional - incredible that people like this still have jobs. Especially amazing given their location in Colorado Springs is staffed by the most friendly and helpful staff imaginable. Some advice to the owners: find staff that care about your customers and reputation, and that won't drive your business into ground. In the meantime, avoid this location like the plague.

Great customer service! As general contractors we deal with a lot of vendors. Western Stone and…read moreTile has great follow through and really goes the extra mile for customers. Excellent pricing and superior service. We highly recommend Grant, Dawson and the team at Western Stone!

These people know what customer service is all about! So nice, and helpful. Grant helped me find a…read morestone that I loved, and called the manufacturer to see if it was in stock. Then went and picked it up so I had it the same day!! I will recommend to everyone I know, and encourage anyone looking for stone to go to this small family owned business where they really care about their customers!!

Valdek, Kat and Amber just finished remodeling our kitchen and the work they've done has been…read moreamazing. Amber has been so helpful throughout the process with answering questions and providing ideas and her input. Bethany and I haven't ever done a remodel before and it was very overwhelming at first trying to make so many decisions, but Amber made it easy and simplified things significantly. She and Kat have an eye for what looks good and are up on the current trends. The design process was very smooth and straightforward. Valdek did a great job on the install and has been back a few times to tweak things and to follow up on some minor warranty issues with the cabinets. They handled all of the dealing with the manufacturer. Our countertops are great. No more tile counters! All in all, a kitchen remodel is a difficult process that takes weeks of not having a proper kitchen, but we're thrilled with how our kitchen looks and feels now.