WARNING: This company does not accept returns. We purchased stone that ended up being too heavy for…read moreour project and never even unloaded it from the truck they loaded it into. Despite the product being untouched, they refused to take it back. Be sure to understand their return policy before purchasing. I would recommend working with a company that stands behind its products and offers reasonable customer service when issues arise.

They absolutely do not care about customer service, we bought $2000 of stone matching it to their…read moredisplays, when we got it home it wasn't even close in color! Our contractor took pics and stopped working to show us how it did not come close to matching, when we asked to replace it with a closer match, Ginger the manager refused to exchange it! We weren't asking for a refund, just exchange and make it right.

We needed a section of hardwood floor cut out and replaced with Tile. Needless to say I was very…read morenervous. But Carlos is a perfectionist and it looks incredible. He pays attention to detail and is a true craftsman! Highly recommend!

From the owner: Tile Image Expressions, Ltd. has outstanding Castle Rock, CO Flooring experts that understand the…read moreimportance of having a beautiful floor. We take time to ensure that your floor is installed correctly.

Worked with Adam and couldn't be happier with the quality of this business. High quality products,…read morehonest and knowledgeable and great skill!

If I could give this company negative stars I would...I spent $20k on my first flooring project and…read morewhen I contacted them for my next flooring project I was met with Alicia who was rude and unhelpful and Adam who didn't seem to care...I guess if you overcharged enough on the first project you don't care about repeat business...‍...I DO NOT RECOMMEND THIS COMPANY...

I think the full name for this place is: Dahl Castle Rock…read morePlumbing & Heating / Castle Rock Kitchen & Bath Showroom (according to what I see on their website). Anyway, me and The Hubs visited their Kitchen and Bath Showroom just a little over a month ago since we needed to replace some kitchen and bathroom faucets. There are many faucets on display and many more in their catalogs to choose from. Peggy Johnson was very helpful and great to work with. In a nutshell, we found some great looking faucets and replaced the main kitchen sink faucet, beverage dispenser next to the sink, and a bar sink faucet (all from the same collection so they match). We also found a nice replacement faucet for our powder room sink. It's nice to be able to see and feel these items ahead of time to know what you're getting. If you're looking for fixtures a step (or two) nicer than what you might find at the big box stores, this place is a great option. The items we chose took less than three weeks to come in. Since the other side of their business is plumbing and heating supply/distribution, they work with many local (and independent) plumbers. Peggy was able to give me a few names and phone numbers for potential installment. All went well. Kudos!

The employees were very helpful, pleasant and polite. They helped me with a replacement part for a…read moreKohler toilet seat. Highly recommended!

My guy and I first became aware of Full House Construction and Design in 2008, through a personal…read morereferral. We used them shortly thereafter to finish the basement of our newly-purchased home, and have used them since for more work, including a kitchen gut/remodel and flooring installation. We can't speak highly enough about their integrity, honesty, attention to detail, and quality of craftsmanship. Don, Baker, and their team always make great suggestions for design and function, while incorporating our ideas and aesthetic as well. My favorite aspect of working with Full House is their communication. When they say they'll arrive at 8 am, they are there at 7:55 - they know my time is valuable. They are great in communicating via phone, email, and in person, and are very proactive when a setback or problem is discovered (oh, the joys of owning a turn-of-the century house!), and give a variety of options on how to proceed. Having worked with other contractors on smaller projects, this is definitely an area in which Full House goes above and beyond and really sets them apart. What's more, the Full House team are stand-up individuals, who are fun to be around. This always means a lot to me because I work from home and "oversee" all our projects. Over the years, Full House Construction and Design have earned our trust, respect, and highest recommendation. We wouldn't think of using another contractor for any major home projects!

From the owner: Referral based remodel and renovation company grown upon quality and success that translate into…read moresatisfied customers. We pride ourselves on relationships, communication, problem solving and making good on commitments. Quality at a fair price and options to match any budget.

Seriously the nicest guy ever and did a great job! I will be calling him back for future tile jobs…read more Very quick to respond, happy to help. A++

Vito worked with my parents when they had a incorrect shower install. Inspections never caught it…read moreand they had an immediate leak. He tore everything out and fixed it all up for them and was the nicest person to work with. Beautiful work as well! Highly recommend.

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

They replaced all carpet in our house we just bought and they did a fantastic job. They came to our…read morehouse with a ton of samples to help figure out what would look and feel good. Highly recommended for both carpet and other flooring!

From the owner: Elevate & Co. in Castle Rock is your one stop shop for anything home! From home accessories to…read moreflooring and countertops, we are here to transform your house into your dream home. Our low prices and amazing selection ensure each customer a number of beautiful choices regardless of budget!