Dec 31- applied and paid $400 * Jan 7- denied…read more * Jan 19 - check supposedly issued (wrong address) * Feb 1 - address corrected * Mar 6 - still no payment That's two months after denial, which is excessive. This is a formal request for the return of my $400 application deposit. My application was denied on January 7, 2026, and I have still not received the refund despite multiple confirmations that the check would be reissued. If I do not receive proof of payment or tracking by Monday, I will file a complaint with the Los Angeles Housing Department and pursue recovery through Small Claims Court. Please no one apply here thanks god I did not move there And I will never giving up on my 400$ abd I will take my money with California low

Still haven't received the refund check. It's July and I applied in APR! 3 months is no excuse. Idc…read morewhat you say. Horrible customer service. I called, emailed and texted asking for the check to be canceled and for me to be able to pick it up because I don't think I should have to wait 3 more months for my $400 refund! And what do you do? Ignore me. Each email, each call each text. Stay away from this place.

The amenities are nice and easily accessible, and I've been content with my stay for the most part…read more I've been living here for a little over a year now, and throughout the hardships and mishaps I've experienced with things such as, but not limited to, the difficulty with moving units (expect a headache using findigs.com), the security concerns (something has been stolen from the "secure" 4th level parking garage), mailroom inconveniences (on the behalf of the couriers), and maintenance issues (mainly the elevators), the staff has been great with assisting and handling everything. Namely, Ariya and D'Angelo have been more than helpful with taking care of the tenants. It's easy to tell when someone cares about their job, as well as identifying the integrity they bring to the property. Whenever the couriers are lazy and fail to properly utilize the parcel lockers, I've been able to consistently rely on Ariya and D'Angelo to make things right. They go above and beyond the scope of their job, and are very easy to communicate with. This is the kind of warm reception that one would want to interact with. I'm not sure of everyone on staff's name, but I can appreciate the general cleanliness of the high traffic areas of the building, along with the speedy responses to maintenance requests, amongst other things. One thing that I cannot stand is the fact that some of my neighbors choose to ignore the leasing agreement by smoking (especially cigarettes) in undesignated areas, causing me to not enjoy keeping my windows open, for concern of second hand smoke inhalation and cigarette stench permeating my unit. I've also experienced a few noisy neighbors who choose to ignore the 10pm noise curfew. The units cost too much to deal with inconsiderate neighbors! These complaints, as well as the loudness of Hollywood Blvd. are the main causes for my three star rating--all of which I fully acknowledge aren't the responsibility of the building staff. Thanks for attending my Ted talk.

My wife and I have been tenants of Adam for 5 years, since we were living in Long Beach…read more It has always been a pleasure to live on the properties he manages, because we know he genuinely cares about his tenants' well-being and takes pride in ensuring everybody has the best living experience. Every time we need something from the front office, it is taken care of swiftly, and the same can be said about any maintenance request. It also helps to have such a fantastic group of coworkers like D'Angelo, the supers Juan and Manuel, and the cleaning ladies Maribel and Socorro. They all make living in the heart of Hollywood extremely pleasant. If you're considering moving in, it is definitely worth it. The amenities (pool, gym, BBQ), the size of the apartments, but it is the people who work here who make this location the best choice. And P.S. If you're moving here, get Starry Internet!

Updated Review I'm…read morewriting an updated review for the building I live in, and I want to be fair, honest, and detailed. About the Morning Cart Situation Someone recently complained about a person coming to their door early in the morning asking for the cart. The carts are meant to be shared by all tenants -- once you're finished, you're supposed to bring it right back downstairs. It's not meant to be taken up to your apartment, loaded with your personal items, and returned whenever you feel like it. That's just basic courtesy in a shared building. Mishaps Happen -- What Matters Is How Management Responds In any apartment building, things will happen. That's just life. What truly matters is whether management is proactive and actually works to resolve issues -- and The Avenue does. Every time something has come up, they've addressed it. Past Issues With Dogs There was a time when some tenants thought they were above the house rules and let their dogs roam freely. That was unsafe and unfair to everyone else. Management stepped in and handled it, and that problem is no longer happening. ‍ Leasing Office - Tom Deserves Recognition We are extremely lucky to have Tom in the leasing office. He is always proactive, helpful, and genuinely cares about the residents. He's one of the reasons this building runs as smoothly as it does. Security & Nighttime Concierge They replaced the old security with nighttime concierge, and I couldn't be happier. These guards are skilled, alert, and proactive. They make the building feel safe, and that peace of mind is priceless. Pool Noise - Resolved Years ago, the pool area brought a lot of unnecessary noise, especially after hours. A nighttime concierge at the time contributed to that problem. Management handled it professionally, and that employee is no longer here. Again -- they were proactive. Pest Control - A Huge Priority This is extremely important to me. They stay on top of pest control, and that matters a lot, especially in Hollywood where roaches, rats, and other issues are common due to the homeless crisis and items being brought in from the street. As long as tenants follow house rules and don't bring in street furniture, we're in good shape. Cleanliness & Porter Staff The building is kept clean. Clemente, our porter, works hard every day to maintain a clean environment -- even though some people can't seem to hit the trash can. His work is appreciated. The Yoga Studio Downstairs I won't take a star away for this, but I will be honest: The yoga studio brings in too much outside traffic. The mail area gets hot, steamy, and smelly, and it doesn't feel like a resort-style environment when strangers are constantly coming in and out. In the future, it might be better used as a rec room, an extended office space, or even a larger maintenance room -- something that benefits residents directly. Staff Changes Over the Years It's been sad to see some great employees come and go -- Mary, Werner, Werner's brother (amazing maintenance), Adam, and others. Adam used to offer early-bird lease specials where your rent wouldn't increase if you renewed early. Those were the days. Extra Fees I do want to mention the extra charges. I already pay my own gas and electric, but the building adds their own property-related fees on top of that. The porter fee alone is over $50 per unit. With the number of units here, that adds up to around $12,000 a month -- and we all know the porters don't get paid anywhere near that amount (though they should be paid well). It would be great if new management reevaluated these charges so long-term tenants feel encouraged to stay. Final Thoughts At the end of the day, we've lived here this long because of: * Cleanliness * Proactive management * Safety * Great location (close to the 101, Sunset, and the boulevard) No building is perfect, but this one does make an effort -- and that's what counts. We just hope management continues improving and considers adjusting some of the extra fees so good tenants can stay long-term.

I been living here for over 6 years at THE AVENUE and this is MY HOME..! From the Maintenance crew…read more.. go Izzy and team.... to the leasing and management team (Brendan , Thomas ,Paisley and Alexis)....I know they dealing with a lot of issues and personalities like ME ( OCD).... but I know no matter what.....they have their tenants back and needs covered.....sometimes it takes a little more effort but they got you!!!! if you like living at a unique community... this can be your home ... it will take a lot for me to leave this spot. Spacious apartments ... great building!!!!!l..lots of great personalities!!!!

The building is beautiful, but nothing ever works, everything breaks, hot water never is on,…read morerooftop is consistently closed, I feel horrible for overpaying, almost 5K for a two bedroom that is basically a studio with two fake walls.

I haven't moved here - but my review is about Thomas, who showed me an apartment there today. He…read morecouldn't have been kinder or more charming and informative and knowledgable! The property is really nice. I'm continuing to still look around, because of certain things I need...but because of Thomas in particular, I had a very good experience taking a tour here! Lovely place and what a lovely guy. Thanks, Thomas! :)

I've resided in Morgan Lofts for a bit over a year now and couldn't be happier. The loft-style…read morelayout gives you a blank canvas to furnish to whatever you can imagine. I also love that it has a small number of units in the building compared to other buildings that have way too many units and can feel way too crowded. Joeanne, the manager here is a breeze to work with. She addresses all needs immediately and is extremely easy to get ahold of. This is a great choice if you are looking for larger square footage, modern appliances, high ceilings, and hotel-like bathrooms!!!

I've lived at Morgan Lofts (~1 year so far) and couldn't be happier about my decision for the…read morefollowing reasons: 1.) Unique Space - high - and exposed - ceilings + brick/ concrete facade that quite frankly don't exist in Koreatown. The space reminds you of something you normally get in the arts district / New York. Also a huge plus is the HUGE bathrooms (tub + shower); 2.) Finishes & Detail - guests are always impressed by the Jenn-Air Appliances and kitchen island; 3.) Location - Morgan is pretty much located on main & main in Koreatown. You have an H-Mart w/in a 5 minute walk and tons of food/ pub options at walking distance; 4.) Management - Joeanne's been amazing so far and very proactive in communicating. Additionally, she brings in a car wash vendor monthly if we want to clean and detail our car. So far, I've had no issues and have really enjoyed my stay at Morgan!

My husband and I had a fantastic experience living at Lyman Village! Brendan and the entire…read moreproperty management team were so on it the whole time. Any request or maintenance issue we had was immediately addressed, and the move in and move out process was the easiest we've ever had. You can tell that they really prioritize caring about the tenants and the property itself more than the average landlords. Beyond that the apartments are 100% adorable! They definitely have the charm of an older building and there's a strong community vibe here, so if you're looking for a cold, modern corporate environment where nobody talks to each other this place isn't for you. If you're looking for the quintessential Los Feliz neighborhood experience, then look no further.. Lyman Village is lovely!

I lived in the Hillhurst Ave. Apartments for the last year and have had a wonderful experience…read moreliving here. The apartment was well suited for my needs and is located in a wonderful neighborhood in East LA. Pros: - Brendan and Tali are wonderful property managers! I know with apartments, the management is (very much so) hit or miss, but these two were a big hit! They were extremely easy to get a hold of, and if I did not connect directly to them, they were quick to return a call or an email. Brendan and Tali were very communicative with their residents throughout the Covid-19 pandemic on what the property company was doing to look out for their residents. In my case specifically, they were able to offer me a tremendous amount of resources in order to keep me comfortable in my home. While there were protections for residents put into place, Brendan and Tali went above and beyond those protections to further ensure their residents were not worried about missing payments or being forced out. - Dog friendly! With 2 dogs and moving into LA from outside the city, I was worried that I could not find an apartment I could afford in the area. The property company was happy to help with this and was able to approve my dogs to live in the apartment. - The price point. The biggest initial draw to this apartment was the price point. For the size and location of the apartment, I was especially drawn to the relatively low rent for the area (emphasis on 'relatively'). With being so close to Silver Lake, Echo Park, Hollywood, and Griffith Park, a rent under $2000 was a steal for me! Cons: - There aren't many cons, however I believe the biggest one is the noise level. However I say that hesitantly, because there's a fix. Because the apartment I stayed in sat along a busy street and near a fire station, it seemed that there were constant sirens and horns that seemed to blare through the apartment at all hours. I found however, that many of the windows in the apartment had been updated to double paned windows, with the exception of the front 3 windows that face the street. If I have one suggestion to the property company on improving this apartment and I'm sure others that they manage, it would be to update the windows and doors so that they do not let as much noise in or cool air in. Living here was a great experience and the only reason I moved away was work related (I moved out of state not just across the city). I highly recommend these apartments if you are living in East LA or wanting to move there!

I toured this place and overall it's a really great building and gem. This could possibly be my…read morenext home. Parking is included which is a relief being in LA and a turn off when it's not. Moreover, the street parking could be limiting depending on the time a day and there's no community guest parking. Overall, the apartment home is spacious. The fitness center is plain, limited and could use a touch of love as well as the rooftop. However the rooftop is super spacious and could fit the entire neighborhood plus more plus it has amazing scenic views of the city and Hollywood sign. The apartments have various floor plans and everything I toured was clean for the most part. The building is secure as for as entry and guests need a code or to be let in. The parking gate was broken and the manager who toured me was awesome, Jonathan, he said it would be fixed soon. There was also a security guard on duty watching the garage after hours. I'm not sure how long the security stays but it was nice to see him in place and attentive. The place had central a/c and heat, washer and dryer, all stainless steel appliances and much more which is a huge plus in LA. It's a fairly new building and from what I learned maintenance only comes out once a week but it's only 40 apartments which is nice. I didn't ask about emergency maintenance because that would suck if they only came once a week for urgent matters. Some apartments had patios and some didn't. Overall, I like this place and it makes my top list. I don't like that it's surrounded by apartments but Hey, it's LA and they are building on top of buildings here

management made an appointment to tour the apt and when I got there, no one showed up. I called…read moremanagement and they ignored my call, i texted and no response. they are the least professional management I've ever seen. they need to get their act together.

We loved living at the St Germaine! Our unit was so pretty with high ceilings and lots of windows…read more Little to no issues that required maintenance and if we did need them they were quick to respond. This was our second time living in the St Germaine. We had a short move out of state but when coming back to Los Angeles the St Germaine was our first choice. I also can not say enough about the property manager Lissett! She was so kind and helpful. If we ever needed anything she was available. She responded to our messages quickly and alerted us any time there was going to be a building wide issue. We were sad to leave and will miss being there. Thank you Lissett for making our almost 8 total years at the St Germaine so amazing.

As long as I live in this neighborhood, I will be at the St. Germaine…read more There are so many good things to say about this building. The rooms have beautiful high ceilings, quality hardware, and plenty of storage space. The building is solid as a rock and quiet as one too! The tenants here are trustworthy and friendly, and I know most of them by name. In fact, the whole block is friendly and watchful of the neighborhood. The other buildings are also well-maintained and pleasant. Lissett, the building manager is an absolute GEM! She strikes the perfect balance: she's attentive without being nosy. She keeps a watchful eye on things around the property, but respects everyone's privacy. She responds right away to maintanence requests and handles tenent disputes diplomatically, ensuring that all the tenants get along with each other well. Some people are determined to be upset with someone, but Lissett ensures that they are not upset with other tenants. Unfortunately, I think she goes underappreciated. I'm grateful for the good social harmony in the building.