The Staff are FANTASTIC !!!!- helping and with patience listening to me and believe me- THST takes…read morereal Patience with my Accent/Speech! John H

Brand new Ace Hardware store. The place is clean and New!…read moreThe Employees are very helpful and friendly. I had my keys made and the man did a fast and wonderful job. I was going to get the chain saw blade sharpened but the machine wasn't in yet (the man was going to take it to the other store for me but I decided to wait until they get the machine in next week) My only complaint was that they do not fix lawnmowers or certain tools in store- you have to go to another location.

Buyer beware - OHDC of Raleigh willingly sends defective parts, and the home owner has to catch the…read morequality issues. We built in Wexford Reserve. We had several significant quality challenges with OHDC of Raleigh: 1. Wrong garage door ordered, and installed anyway - despite writing exactly what we wanted and included a pic in email.  2.  Defective doors: Both doors had multiple concave areas. We were told by OHDC it was a manufacturer issue and a lot of customers "don't mind it". We're including pictures because it wasn't just one panel. We are at a loss to know how a professional installer can look at those garage doors and think they were acceptable. Additionally, these defective panels were a different color on the interior garage side.  When we asked why they were a different color - response was - "oh that's just dirt, they were probably sitting in the warehouse for a while". 3. Glass: Some of the glass was installed backwards, so the tinting was different. Again, not identified on installation or on later visits. We had to point it out. 4.  Seal: A broken seal, or some type of oil (what we were told) - could be seen between several panes of glass.  Again, it was explained to be a manufacture defect, but they were installed anyway. Again, no one checking for quality issues. 5. Door frame: The garage door opening was built too large, and installers had to use four seal trim pieces on one side, and two on the other side of both doors. However when these four pieces were cut, every single one of them was a different length, and none of them sealed with the concrete. One seal was more than an inch high off the concrete. As a result, large amounts of water flowed into our garage causing staining of the baseboard and sheet rock, damp odor, and possibly mold exposure within the wall. We have a video of water flowing into the garage. They never told us the initial deployment was a temporary fix that was supposed to be corrected later. This was never done until we caught it after heavy rains. Conclusion: We are extremely disappointed none of these problems were identified at time of installation. We had to find the problems, which meant multiple trips to our property to coordinate, as well as potential for damage long term. OHDC has employees that are incompetent, don't care, and think customers are too stupid to catch defects. Pictures we've included tell the nightmare story. Buyer beware.

Yesterday I had two springs replaced on my 18 ft door after one was broken the day. The technician…read morewas capable and professional but the charges was insanely high, $729 for two springs, a few rollers, and 90min of labor. Insanely expensive as compared to prices paid ($200-$300) by colleagues of mine who had similar repairs in the Raleigh area. My advice is to consider alternatives to this company or negotiate better prices. I regret not having done so.

Always attentive to your needs. Knowledgeable team members…read morewith helpful approach to my questions. They usually have what I need but not always given the smaller size of the store. Not the lowest price but I find Value in their service. Great place to refill your gas grill propane tank, too!

Burke Brothers Hardware has saved the day on a few occasions. My coworkers swear by them so I…read morestarted stopping here when I need something. I bought a saucer sled here before a winter storm a few years ago when everyone else was sold out. The staff is knowledgeable and always willing to help out. There's no such thing as a dumb question. Recently, I stopped in for a large gas container, but they only had small ones. They did have many other items needed for a storm. They are worth the visit for your next project!

Super helpful. Manuel was knowledgeable and was able to hook me up with a Leupold Mark 6 that…read morewasn't even on the shelf. My go-to gun store from now on.

came in Saturday to purchase a Gen 6 and my name got flagged, so I was told I'd need to wait for it…read moreto clear. I specifically let Dillon know I wanted the gun and asked to be called once everything was approved. I was told the process usually takes around 3 days. I work long hours in HVAC, especially this time of year, and I live about an hour away from the shop. Dillon called Sunday to let me know it cleared and that I could come pick it up, but I didn't receive the message until Monday night. When I called Tuesday morning, I was told the gun had already been sold and that I could be placed on a wait list instead. After driving out there, waiting on the background delay, and trying to coordinate around work, that was really disappointing to hear. I understand inventory moves quickly, but I feel like more time should have been given considering the circumstances and the communication we had beforehand. Unfortunately, the experience left me feeling like my time didn't matter, and I won't be returning.

"Boutique Home Improvement Store."…read more When it comes to home improvement stores, Ace Hardware isn't high on my list. However, at selected stores, they offer knife sharpening - which brought me to this particular location. Apparently, the knife sharpening machine is an infrequently used options - as the called associate needed some guidance on how to use. Also, there are size limitations, as my cleaver was too large for the machine. While I waited for the sharpening machine to work its magic (8-15 mins approx), had an opportunity to look around. Emphasis on the amateur backyard BBQ'er. Large spice section and a solid options for grills. Store is small, but I gather there is an emphasis on a more boutique home improvement experience. Price for knife sharpening was approximately $6.99 per knife. Staff friendly and store pleasantly laid Out. Home improvement: 3.7

Called them and asked them if they cut glass. They said yes, when you come in see us at the front…read moreand we will get it taken care of for you. I said I am on my way, see you in 10-15 minutes. I get there and said I have the glass pain to cut to size. The guy told me I would have to leave it , the glass cutter is not here today. ???? I said I just called and they told me to bring it in I could get a pain cut. He said you can leave it and we can have it for you tomorrow. Well I need to have it done today , as I have to have the window fixed. I said I wish you would have told me when I called, I would not have to drive 15 minutes for nothing. Poor customer service. I am very disappointed in Westlake Ace Hardware.

CYB not only built our shed in one day, they also demolished and removed our old metal shed…read morecompletely before building the new wooden shed. The staff at CYB was friendly, helpful, and very professional. It has been almost a year and we don't know why we waited so long to get this done! Thanks Rob and "company" for a job well done.

CYB did an exceptional job constructing our 12x16 shed. The office staff was very helpful getting…read moreall of the permits pulled and were very prompt in responding to questions. The owner Rob was on the job site assisting with construction and was a pleasure to work with. The crew finished ahead of schedule and even showed up on a Saturday to work. Anyone considering a solid shed should reach out to Carolina Yard Barns.

Rob is a very nice person to work with. I had a gun sent to…read morehis shop. He charged me a very reasonable price for the transfer.

Very helpful, knowledgeable and fair. Rob and Shane have it all covered, for whatever your needs /…read morewants / must haves / I gottas / can't live without it, may be. John SFQC 3-83 / OTC-18

I've used Brad four times as an FFL. He is in a new location in a perfectly fine neighborhood, so…read moredon't pay attention to any negative reviews related to that. Really nice guy and fast to let you know your gun arrived. If I need a holster etc I would gladly buy from him.

Not easy to find, neighborhood is ruff, building is hard to navigate and not safe. Then after all…read morethat you'll get to the door to see they are closed to public and you wasted your time. Lots of great options for people around the area. Don't waste your time driving here, like I did.