As to ensure that this review is not too lengthy, I will allow the screenshots to speak for…read morethemselves. As of June 18, 2026, I have yet to receive any additional communication from the establishment or any of their staff. I am confident that the owner does a great job with her massages, which is evident in previous reviews, also a deciding factor for my selection of this location. However, my experience with the staff member that was available was not a good one at all and felt like a complete waste of time and money. A simple apology would have spoken volumes. But as you can see, she didn't know what to say and doubled down on that by not saying anything else at all. As an additional side note, I traveled into Hot Springs, from a city about 45 minutes away, specifically for this Thai massage.

Ambiance Cleanliness…read more Very professional Experienced staff of masseuse's The deep tissue massage was very good.

Went to see my dear friend and long time masseuse Susan. I came from Dallas and brought another…read morefriend along. Susan is absolutely the best, I miss her terribly but was so happy that she could fit us in. We enjoyed every minute. I highly recommend her. Believe me when I say all of her clients here in Dallas miss her. Trust me schedule an appoinment you will not be disappointed. Thank you girl, love you. Vickie

Wow, these two ladies do amazing work with people living with cancer, lymphedema, those needing…read moreend-of-life care; as well as expectant mothers, and most of the rest of us, who just need a healing & deeply relaxing massage. Their space, and their approach, is just so beyond what you get at a regular spa, or one of the gazillion churn & burn massage factories that have popped up everywhere. If someone you love is dealing with this heavy stuff, give both of you the gift of getting a massage here. Its pretty special.

Excellent deep tissue by Ginny. Very pleasant. Poor English but very good body language and…read moretranslation app use Repeat customer!!

We had our second 90 minute massage this morning. We were pleased overall…read more But, It was a bit different experience in that the massage therapist are apparently expected to answer the phones while working on clients. This should not happen. Other massage & spa places simply let their voice mail pick up the calls saying they are unable to answer as they are working on a client. They had a receptionist when we were there the 1st time & she answered the phone. This is too good of a place to expect clients and therapists to have their massages interrupted. By boyfriend got Tiffany again & she was excellent. I had Diane who did a good job, but she was not able to tackle some of my tougher areas that would have benefited from stretching & she lacked the reflexology skills I so highly value. I hate to write this but we yelpers need complete honesty from each other, yes? And hopefully the owner will take my well intended feedback to improve their customer's experience. My other feedback for the owner is to have one of their 3 business categories on their YELP page be "massage" rather than specifically "reflexology". I believe it will make it easier for people looking for a massage in Hot Springs to find them. I will still rebook my massages here next time I'm in Hot Springs. Very good experience overall.

I have experienced every therapist at Spa City Massage and they all ROCK! I visited this location…read more1.5 years ago on a vacation to see my sister and I truly enjoyed my massage with Bill. On my last two trips to Hot Spings, I saw both Haley and Constance.....also wonderful massages. I myself am a massage therapist in California and I am very particular about the massages I receive. They listen to what you need, use great pressure, range of motion, stretching, hot towels and to my suprise hot stones were used on my last visit there which was very nice. I have only good things to say about the therapists at Spa City Massage. I love that you can book appointments and buy gift certificates online too! I will see you next time I am in town. Thanks a bunch!

I had another wonderful massage again! This time I had William as my masseuse. He was wonderful and…read moregot some pretty big knots out of my shoulders (why I get so much stress there, I don't know). He did this wonderful thing with a towel moving across my back which felt absolutely wonderful! Another good thing about this place, when you become a client you can book your times through the internet from their web page. And anyone can buy gift certificates on-line (which I what I used for this massage---thank heaven folks know what to get me for my birthday!). Absolutely wonderful. Phenomenal. Relaxing. Perfect!

Here's my summary: short and sweet:…read more 1. Best massage I've ever had and I've had plenty of spa massages. 2. Flying from California for this massage makes the trip that much more memorable. 3. For anyone looking for a massage, you have to give this place a try! Winit is amazing. She is personable, has a soft but firm touch and creates a relaxing ambiance during the massage. I can't wait to come back.

I have been to many many many spa's. This is the best massage and overall experience I have ever…read morehad. Tammy is very professional, she talks to you about what is going on with you before you even go in the room. I felt like I was the only person in the world who had muscle/body issues. And the experience was unlike any I have ever had. Tammy is very knowledgeable and makes sure you are comfortable and happy with your service. I feel so much better than when I went in. Because I let my problems go for a few months, I will most likely need another session or 2, but I am amazed. Once she gets me up to par, I will go to her on a regular basis. I can't say enough about what a wonderful and healing session this was. She also has a nice clean shop that is nicely decorated, comfortable and with soothing music. She also will give you any tips that she can that you may be interested in.

Got a great massage worked my shoulders and back and now I'm feeling amazing afterwards. Will be…read morecoming back for a second round

Very good massage my back and joints never felt so good. Excellent communication and wonderful…read moremassage.

Absolutely the best massage therapist I have been too in Hot Springs or Hot Springs Village…read moreArkansas area. Allyn is very intuitive takes her time working out the problem areas and is very well educated on her craft. She is definitely who you should book with.

One of the most amazing spas. Bc first time in Hot Springs, I assumed I would do bathhouse…read moreexperience, skip it. They are very touristy and VERY busy (lines out the door) in my mind that means likely not the cleanest. Thai me spa is pristine, the staff is great, massage was amazing, and the hot spring soak was clean and it a serene and peaceful setting. Highly recommend, and a shout out to James, who cured my aching shoulders! Seriously, if you miss this you will regret it.

Would choose Thai-Me Spa over Quapaw (not a true mineral bath) or Buckstaff (men & women are on…read moreseparate floors) if wanting a true thermal spa/bath experience for couples, plus it's outdoors.