I have visited this facility many time. Everyone has been efficient and friendly…read more I have never had a bad experience.

Had an an appointment at 9:45 am for mammogram. Walked into lobby and NOT ONE person acknowledged…read moreme! I went up to one of four ladies working behind a computer and said "hi". She barely spoke and told me to have a seat. I asked if she needed my name and she oh, your last name. The only reason I'm giving two stars is the sweet lady, Sherry, who took me back.

Susan is AMAZING! She is so thorough and gave us incredible pictures of our twin girls as well as…read moretons of very detailed information about our girls' growth and fluid levels. We have had a lot of traumatic ultrasound experiences and she made the whole process easy, engaging, and stress-free. She is incredibly knowledgeable, warm, friendly, and informative as well as prompt in the scheduling process. Could not be more grateful for our experience and will continue to recommend her!

Susan was more than we could have imagined. She was so thorough and full of so much detailed…read moreinformation. We learned so much more during our time with Susan then going to our ultrasounds at the doctors office. One of the first pioneers in the 3D/4D ultrasounds gives her so much knowledge and insight. You will love your time with Susan and all pictures she captures!

Got here at 9:30 for my 10 am appt. Was taken back at around 10:50 (10 am appt) where I overheard…read moreone person who had already gotten a mammogram and was waiting on ultrasound and said she had to leave because she couldn't be any later to work. After my mammogram I waited for the ultrasound where another person had to leave between these two services because she was also so late for work. 2 people missing diagnostic exams because the examiners were so far behind. And that's just in the 2.5 hours I was there! I understand imaging places are understaffed but to already be running a full hour late at 10 am is terrible planning. Two women leaving between two imaging sessions because they couldn't be any later to work is terrible health care administration. I have to come back in 6 months and I'm going to try and find a location that isn't run this poorly. Wish me luck!

This is the WORST PLACE for Service. I don't know how TGH puts their name on this stupid place!!!…read more15 people sitting at desks, on cell phones, talking to each other & the line is seven people long with only ONE person for a receptionist. Then they call my number... 504 at window 7, & the lady named ESTHER says... I didn't call anybody... then goes around in circles, then sits back down with my paperwork like it was SOOOO MUCH fkn work. Sorry to take your free work time away from you. Then she has an attitude like she was bothered to do the work. I will NEVER come back to this fkn place!!!! The staff & management SUCKS!!!! Get a makeover & fire a bunch of MF's to regain control of your "Professional" business. TGH.... a leader in medical technology.... with this place thats absolutely a sh!t hole. I WILL AVOID THIS LOCATION AT ANY COST!!!!!!!

I had to have an MRI for an upcoming procedure, and went to Akumin for it (Tampa location). I had…read moreworked with Akumin (Wesley Chapel) a couple of years ago on a different issue, and found them to be excellent. That excellence continues to be present here, both in the office staff and the technologist that did the MRI. Sady (Sadie?) was wonderful on going through my paperwork and making sure everything was correct. She made me feel very comfortable and welcome. The Technologist was careful to make me as comfortable as possible, and explained what was going to happen, before and during the procedure. Excellent care! Prices are very reasonable also, along with the great service. Highly recommended!

Absolutely terrible experience. I spent almost an hour scheduling my appointments and was even…read moreasked for my weight, yet they still scheduled my MRI on a machine I didn't fit in. I had to reschedule for the Palm Harbor location a week later. When I arrived, the front desk insisted I had the wrong date and time--until I showed them their own confirmation text and they suddenly realized they had double-booked the machine. No apology. After the test they said the CD with my images would take 3-5 minutes. I waited over 15 minutes only to be told the employee went to lunch and probably forgot. Three days later my sister tried to pick it up (her name was already left there) and the staff refused to listen--even though the CD was literally sitting at the desk with her name on it. Completely disorganized and terrible customer service. I can only hope the technicians performing the scans are more competent than the front desk staff. The irony is that they have a memo on the front desk window reminding patients to be respectful because it's a healthcare facility--maybe the staff should read it too.

I was recently told by Dr. Velusamy's office that they prefer patients not use TGH imaging for…read moreanything besides an echo. The quality of the imaging is poor. In response to the comment added to this. John Couris and Kristen are well aware of things. Choosing to not improve anything but deny care to patient. Scary thing for those going to your facility. I am learning that a lot of things weren't properly looked into while under the care of TGH. Almost had brain surgery for what isn't even the issue. I may have a surgery to correct the issue outside of the millions spent a TGH. Years of suffering.

Staff are lovely and competent. Log in and test results access through MyChart are horrible. After…read morehours of struggling with the log in/account system and an unproductive call to the Help Center, I had to visit the imaging center to get my MRI test results in person. After many years of excellent and respectful care from Tower Diagnostics, this is a sad decline into intrusive, unreliable, data-grabbing account management. I am actively seeking an alternative to TGH Imaging.

My wife and I are having our 3rd scan today. We bought a package 4 years ago to last us the rest of…read moreour lives.I recommend buying a package for the discount. We feel this is to identify any potential problems early in an effort to be proactive. This past year my Dad was diagnosed with stage 4 colon cancer. I wish he would have had a body scan option to identify his cancer sooner.

My wife and I went in on a $79 heart/lung scan promotion, and to the complainers, "What a shock…read morethey tried to upsell us!" You can't even get a massage for $79, so the hugely discounted deal is for them to have the opportunity to explain their program. If you want to wait until you have Stage 4 cancer, which is when our medical system starts treating you, then this isn't for you, but it most certainly isn't a scam. No more than the $500 I pay Function Health annually to monitor 160+ biomarkers, because my PCP only tests the basics and then tries to sell me statins for my "high cholesterol". For the same $500 I'm getting a full body scan every two years, since my plan is to live well past 100 and not in a hospital with a bedpan. At 65 I've had many friends die who found out way too late they had an issue, or suffered all sorts of painful procedures that could have been easily fixed while a tumor was still benign.

I went for an MRI seven days apart. "BEST" & "FASTEST" come to mind. This was my experience:…read more 1. Open late-- no need to miss work! 2. Great w/ regard to making appointments & rescheduling-- easy! 3. Lots of parking 4. Large, clean waiting area & clean bathrooms 5. Friendly staff 6. No waiting past appointment times 7. Secure lockers to hold valuables 8. Very friendly, caring radiologist/radiology tech (Thank you, Patrick!) 9. Clean MRI rooms-- I used two 10. Handed CD (results) almost immediately after the exam Would not wish to use another facility for any type of future scan...

My MD was quite clear he needed an imaging provider to give me both the imaging disc and the report…read more(read) prior to my leaving, to ensure I have both for my follow up with my doc. This business appears to still be following the old practice of denying the report to the patient until after they get around to sending it to the Doc. Imaging outfits need to accommodate what the Doc wants, not the other way around. The patient has no control. So, no business to UDI.

Doctors and PAs are helpful but don't expect to reach anyone on the phone for billing, patient…read morescheduling or even to discuss your surgery. I have upcoming elbow surgery scheduled in a few weeks, but reach anyone regarding what my out of pocket costs are ahead of time --no matter how many times I call or message them. Totally impossible to reach a person using their phone system. Recording says to leave a message & calls will be returned within 2 business days; it's been 9 business days and I left at least 3 messages but no return call! I guess I'll have to reschedule my surgery, which is ridiculous.

I'm really impressed with their service! While the 'body scan' advertised on their sign is a bit…read moremisleading, they truly offer comprehensive care. I felt incredibly comfortable choosing them as my doctor, and I've learned so much from the experience .

Great new offering from Craft. I've been sick of my primary care doctor for a while, but too lazy…read moreto do another search for one in my network. Craft took care of it for me! For a monthly fee, I get appointments and packaged services. There are 2 packages to choose between and some ala cart services. They don't take insurance, but their services are included in the monthly fee. Insurance kicks in for outside services, specialists, Rx, etc. Dr. Stamoolis is great. She took almost 2 hours with me today! She knows more about me now than my previous primary doc did after 3 years!! And I don't think he's spent a total of 2 hours with me over those 3 years! Her assistant Kristen was also great and good at drawing blood! One stick filled all the tubes. If you're looking for not rushed, personalized health care, you owe it to yourself to check out Craft Concierge and Dr Stamoolis.

Superstar Energy at Gulf Coast MRI…read more I was in severe neck and shoulder pain and needed an MRI ASAP. My doctor originally sent the order to BayCare, but the soonest appointment they had was a month away... at 5:45 a.m. on a Sunday. Absolutely not. So I started calling around and Gulf Coast MRI got me in the very next day. Immediate win. From the moment I walked in, the ladies in the office were AMAZING. This was my first MRI ever -- and I ended up needing two -- and they walked me through everything step by step. They were so kind, so patient, and totally held my hand through the whole process. They didn't take my insurance insurance (but they do take some), but it was $300 per body part, and honestly, between my HSA and what I would've paid toward my deductible anyway, it probably cost me the same (or less). For next-day service? Worth. Every. Penny. The machine is loud (no surprise there), but they let me jam to 80s music the whole time, which made it way less intimidating and honestly kind of a vibe. I walked out with two CDs in hand and they let me know my doctor would have the radiology report within a few business days. Efficient, friendly, professional, and just overall great humans. If you need an MRI and don't want to wait weeks while living in pain, this is your place. Total rock stars!

The BEST. Highly recommend. My doctor recommended I call Baycare to schedule a brain MRI. 12…read morefacilities and Baycare couldn't get me in for 7 weeks and that was at a facility three towns over. I called Gulf Coast Tarpon Springs who was also on my insurance and they got me in the next day. Great staff.