o stars. BEWARE!!! Go to a mom and pop salon before this schemey, corporate salon. Seems like this company thinks they can get away with it all because they are the only updated tanning salon with decent beds in Colorado. I honestly don't give a crap. If your customer service sucks, I'm out. Colorado Springs has a massive military population. I am extremely disappointed in the lack of empathy and respect for Military families and unexpected pregnancies. I recently signed a 10 month contract as it was my cheapest option for an unlimited levels 1-3 tanning exp. Becoming a member is always the cheapest option of course, that means constant income for the company. A month later I got a positive pregnancy test from my OB. I went in to Tan your hide to ask what my options were. They wanted a medical document stating that i was pregnant which is my own personal business and I am not comfortable giving that to them. Second, what does it matter? If I am not using the service, I should not have to pay. Period. Situations occur in life. I have worked for multiple big name salons in the Midwest and they were NEVER operated in this way. Clients were treated as human beings and we were to be understanding of real life, important situations. I was treated with no respect as the lady behind the counter could care less about clients or their personal issues. She said my only option was to freeze the account but my payments would still be due and i could then use the time after my pregnancy. I am pregnant. This is a reason for cancellation. LOL. Honey, my husband is enlisted, we move a lot, and he's about to be deployed. I will be in another state throughout his deployment while I am pregnant. The lady said I could only cancel if we showed her permanent change of station orders, which first off that is my own personal business and second, what about him being deployed?! Many wives choose to go home through the deployment, especially if you're pregnant. I refuse to pay for a service that I have not used and will not be able to use. I also was NOT informed of all of this prior to signing which is my fault for not reading the fine print. But I mean come on ladies. This is a tanning salon contract. Im not applying for a damn loan or buying a car. I don't care who you are. We should treat our clients with empathy and respect because they are providing the income to run the business. This is a poorly ran establishment not only for my situation but others that I have read and how unorganized my entire exp. was with them from the start. They will never get another dime from me or anyone that I come into contact with. You can not run a business without happy cliental. read more

I was a member back in 2011. I tried to cancel or suspend my membership when I lost my job. They said "No, you're under contract." I got behind on payments and was not allowed to use the facility, so they continued to bill me although I could not tan. We tried to cancel or suspend our contract again when my sons mother became pregnant, once again, even with a Dr.'s note we received a "No, you're under contract." After paying for a membership that we couldn't even use, I reluctantly had to cancel my card so I was not being charged $40 for absolutely nothing. I recently checked my credit report only to find that they are claiming I owe them over $800 for facilities that we were unable to use. Long story short, unless you absolutely know there will be nothing unexpected that would affect your membership, don't sign up and end up in the hole they've placed me. Also while discussing this with friends, I discovered another case where a girl was diagnosed with a skin disorder and could no longer tan, once again, even with a Dr.'s note, she was given the same treatment I received. Not to mention the way I was talked down to by every "customer service" representative I spoke to. I called a shop to see if I could speak to anyone in billing today, and was simply given the number to the collections office. read more

Tan Your Hide located in Monument, CO delivers the best, most relaxing experience I have ever had with a tanning salon! When I walked in to tan, the first thing that I noticed was how clean the tanning beds were!! They were spotless, ready for the next person to enjoy the same relaxing experience that I had... Lastly, the staff is absolutely AMAZING! They helped me find the right tanning bed - best for my skin complexion... They asked how my day was going, and they actually CARED, which was noticeable - in a positive manner :). After all of that, I asked about some tanning products and the staff were all very knowledgeable regarding all of their products... I recommend "Tan your Hide" - Monument, CO location - to anyone who lives in the area, or might be passing through :). They will take great care of you! Mekella K. read more

I loved my experience with tan your hide. The store is clean, fresh and modern with new cutting edge beds. The lamps are fresh and great! I got a very good tan even though I am very fair. It's cool when the staff teaches you how to go about reaching your goals using the equipment they have. I did a level two bed to get more melanin then advanced to a level three to get that great bronze deep tan I was after. This is the tannest I have ever been and I'm so grateful. It has impacted my mood in positive ways and also I'm ready for my may beach vacation! Thank you tan your hide for delivering a great service and being such a fun part of my week! read more

Very friendly and very clean at the Monument Tan Your Hide!! The large bed is amazing. I'm spending a fraction of the time tanning that I used to spend 20 years ago, and the tan is as beautiful now as it was back then. And, an incredible fan comes with the big bed and actually makes the experience relaxing and enjoyable. I use the fan on low--and it's super sufficient for me! When the weather turns hot, the fan on "high" will be perfect! You make think the bed is pricey, yet the benefits you will experience will be worth the cost!!!! Happy tanning!!!! read more

Amazing location! The manager Shannon is hands down the best! This is one of the best stores I've visited, I used to come here in the past and the staff was always friendly, but never went above and beyond, and Shannon goes above and beyond for us every single visit. I signed up for a year because of Maddie, who is so sweet and really helped get my daughter and myself set up, but Shannon coming in sealed the deal to upgrade to a higher tanning level with the red lights and I am convinced I will probably be a life member now. :) read more

I'm not a big "tanner" per say but when I have a special event I always get a nice tan before my event. Looks real and I have a healthy clean smelling glow. Not fake. Very clean place and professional. I have never had a bad experience here. The employees know their stuff and are very helpful as well as inviting. Prices are reasonable too! I feel very rested after visiting Tan Lines in Monument. My break for the day. read more

Supporting local business is a wonderful feeling and supporting this local business where I live is an even better feeling. I have tanned with TYH for years and enjoy all the locations but find the one nearest my home the preferred choice for multiple reasons. The staff is so professional and kind, going out of their way to do the little things that make me feel like my business is wanted. Thank you TYH. Shaun A. read more

Amazing! Love the Mystic Tan! The beds were so clean and so was the tanning studio. Absolutely love Tan Your Hide ESPECIALLY at this Monument location. Brianna was so fantastic, she helped me pick out great tanning lotions and filled me in on all the promos. Also, she gave me great suggestions as far as timing goes for each level bed. Thank you Tan Your Hide & Brianna!! Love, love, LOVE this tanning studio! read more

This is a place right here, this right here is in fact a place that has things that you can do, what a place to stay for the whole time and she said she would be so happy to see you and the family are doing well and that you are not feeling well and will be back in the office on Monday and Tuesday and ty for the weekend and we can go from there to the hospital and I will be there read more

Came into the Tan Your Hide salon in Monument Colorado and was greeted with a smile :) The gal was quite helpful with helping me choose which level bed i may want. My first time in a level 3 bed (i usually do level 2 and have been quite happy in the past...) and boy did i like it!! A huge upgrade and thankful I did it. Can't wait to see my results!! read more

Have been attending the Jackson Creek "TYH" for several years. Had always thought other managers were good but Rachel is the BEST! Always a smile to welcome as walking in the door, clean facility, comfortable just being in there as never before. Rachel gave some good advice and truly gives a feeling of caring for her customers. Thank you Rachel read more

Came into Tan your hide salon in Monument Colorado and was greeted with a smile! The gal was quite helpful with helping me choose which level bit I may want. My first time in a level 3 bed( I normally do level 2 bed and have been quite satisfied in the past).... boy! What a difference!! I really enjoyed it and can't wait to see my end results!! read more

The staff are always kind and curteous. My minutes never seem to expire or at least last for years. I use the standing beds and they are always clean and working properly, and the staff seem to always be cleaning which makes you feel good about the facility and equipment. I would highly recommend Tan your Hide and this specific location. read more

I love Tan Your Hide at the Monument location! It is always clean, they have multiple tanning options, and I've never had to wait. The girls at the front desk are very friendly and helpful. It's in a great location. I'm cheap and use the Level 2 tanning bed, but I get a great-looking tan in just a couple of weeks. read more

Tan Your Hide in monument has such an amazing and welcoming atmosphere. The ladies at the front desk are always inviting and helpful. The beds as well as the building are always clean! The beds at Tan Your Hide seem to offer a lasting tan that other company's beds did not! I absolutely love Tan Your Hide Monument! read more

Tan @ level 2 for 11 minutes and it is just the right amount of time for me. it is reasonably priced and I am very pleased with my tanning solution. The facility is clean, the beds are wiped down between customers, and the staff is professional and delightful !!! Thank you, "TAN YOUR HIDE"... -James Carlsen read more

Just started a tanning program at the Monument Tan Your Hide. The equipment is brand new, very spacious and works for me. The staff has been very knowledgeable and directed me toward the best program that will work for me. After just a few sessions people have already noticed a change. Happy customer!!! read more

I love going to this location because the customer service is so nice! Some of the workers including Ashley and Regan were very kind and helpful and they made me really want to come again! It was a very clean, pleasant, and friendly atmosphere. This is by far my favorite Tan Your Hide location! read more