These are incredible income based apartments. The construction is by Latter & Blum, and it is first…read morerate. I literally never hear my neighbors. The management is Rampart Management, and it among the best that I have experienced in 40+ years of renting. Everything, from maintenance and lawn care is 1st rate. I'm not easily impressed, but this has been a far better experience than when I paid full market value for a luxury complex. I highly recommend this Business

We just moved out January 31, 2022. She gave us a hard time by putting in our notice to leave. We…read morehad been in touch with another lady from the office who no longer works there. Gave me a list to have completed, We deep cleaned this apartment turned in the keys. She told us $200 automatically comes out for them to hire a cleaning service. Our apartment was left completely spotless I have a video to prove it! How can you take $200 from OUR money to hire a cleaning service? She said she will be in touch if she needs to charge us for anything else, lol WOW. At this point I don't expect a deposit back. Never been late on rent sometimes even paid rent twice in one month to prevent being late. We stayed there for 1 year. It's a quiet sometimes, it's full of college students so it's a lot of late night loud music & yelling (That was expected). The pool is ALWAYS dirty. Apartment was a little outdated but not too shabby. Maintenance will come into your apartment weather you are home or not. It's not a bad place to stay we were really good tenants. It's just a slap in the face that they'll go through hell and high water to keep your deposit & nitpick about any and everything.

READ BEFORE CONSIDERING THIS PLACE!! Don't consider the one star…read more Hello those of you who are looking for a new apartment, please believe me when I tell you this is not the place you want to move into. It looks cute and nice on the outside, but on the inside of the office, it is nothing but hell. The two women in the office lied and twisted words between myself and other people involved with the apartment. They will smile in your face, and do you dirty. These issues went on for weeks. Once we finally talked to authority, in hopes to get some clarity, she too was just like them. Three peas in a pod. Three rotten peas. It was to the point where I no longer felt comfortable or safe moving in there. I am sparing you the details, but I am telling you without even knowing you, save yourself and look elsewhere.

Out of genuine curiosity because nobody can ever answer the question to this. When are the gates…read moregetting fixed? It's been over a year I've lived here with them broken, this has to be a joke. Nobody can ever give me an update, so maybe if I review it you will feel obligated to answer. Living here for a year paying for outrageous rent and not even getting a handle on the gates being fixed. I'd like a response! And to anyone who is thinking about moving in here, just a heads up!

Update!!!! They sent me into collections for the damage fee even though I paid. Management has gone…read moredown the drain. I'm currently fighting the collections agency with proof of payment. Very scandalous apartment! Be prepared for ridiculous charges once you return your unit! When I first moved in the unit was vacant for months and there was dust as well as dead bugs everywhere. Fast forward one year later they sent me a *bill* for extra cleaning fee on top of the $300 deposit. After a conversation with Tommy it obviously went no where because, well..... *new management* and there's "nothing" he can do to rectify the problem. When I asked if I'll be receiving a receipt for the cleaning services, he stated they have a cleaning lady on staff.... Hmmmm so you could charge whatever for this supposedly cleaning fee?? Makes so much sense. Anyways I ended up losing my $300 deposit as well as paying an extra $205 for "damages". Listen to these reviews about them ripping people off upon moving out! It is ALL TRUE. Avoid this apartment complex at ALL cost!

Before moving to Smith Properties, I read many bad reviews about the way they treat their tenants…read more I moved to St. Tropez last month and had 2 small maintenance problems. I emailed maintenance immediately and each time it took them less than 10 minutes to get to my apartment to help me. Management is always there to help and is very professional. I would recommend Smith Properties to anyone!

Worst ever! Termite infestation at Parkside Gardens. Tenants have ac issues and had to get window…read moreunit. Another tenant waited 3 months to get dishwasher fixed. Tenant at St Tropez moved in a year ago and dishwasher didn't work is waiting for repair.

Choosing "The Waters" in Hammond was a decision that gave us so many great memories. Searching for…read morea new apartment in Hammond was somewhat complex since we were moving from Chicago, but the staff really made it a positive experience from start to finish. While we are sad to leave as we begin our next chapter in life, if you are looking for an apartment community that truly has it all, look no further. First, the staff is outstanding. Working with Rebecca Elliott in leasing and Chris Magboo in management has been a fantastic experience. After three years living here, I can honestly say they have always been approachable, responsive, and genuinely cared about the residents. It is rare to find a team that is so consistently helpful. The community itself is beautiful, clean, and exceptionally well maintained. The grounds and common areas are always kept in great condition, and the maintenance staff pays attention to even the smallest details. Those little things really make a difference and create an enjoyable place to come home to every day. I especially loved living on the third floor because of the high ceilings, which made the apartment feel even more spacious. Our two-bedroom, two-bathroom apartment was much larger than we expected and included two walk-in closets, a modern kitchen with stainless steel appliances, a private balcony, and plenty of storage throughout. It was a comfortable place to call home. "The Waters" also hosts many community events throughout the year, which really adds to the living experience and helps create a sense of community. While I personally did not use the pool, fitness center, or clubhouse very often, they are all beautiful amenities and other residents consistently speak highly of them. It is also a huge bonus to have one of the best gyms in the Hammond area located directly across the street, offering even more wellness amenities. Overall, I am truly sad to be leaving "The Waters," but I am excited for the next residents who will call our apartment home. It was a wonderful place to live, and it gave us so many memories that we will always look back on with appreciation.

The front office (Rebecca, Kamryn Michelle and Chris ) great people, very helpful and personable…read more Great service here as well

I lived here for two years, and my experience was consistently disappointing. We had multiple…read moreextended periods without functioning utilities, including weeks without the ability to do laundry and weeks of no air conditioning in the middle of summer. Communication with the front office was unreliable. Calls were rarely answered and staff were rude and dismissive. In the office, the staff was nowhere to be found on multiple occasions while the phones rang. Since moving out in July, I've been told four times that my security deposit check was being resent, but three months later, I still haven't received it. My daily calls, emails and voicemails to both the property and corporate office have gone unanswered, and the handful times someone did answer, I was brushed off without a clear explanation or resolution. The complete lack of accountability and communication is unacceptable. At this point, it feels like I'm being ignored and scammed out of my deposit. I would not recommend living here, read the other reviews and think twice. The unprofessionalism both at Waypoint and the Axela Group as a whole is overwhelming and extremely frustrating.

Absolutely awful maintenanc. Management is awful as well. Do not spend your time, money, & effort…read moretrying to live here. Never answers the front desk phone when open, never gets back to you until weeks later. Lies Lies Lies. Don't spend your time here.

My name is Lynn, and I signed a lease for property at 14216 Woodlands drive #94 in Hammond La., on…read moreOctober 21st managed by the property management company Rent Louisiana LLC and owned by Christopher Pugh a pharmacist in Ponchatoula Louisiana. Despite renting me a unit that had buckled floors from dog urine, they told me it was from flooding, but a neighbor confirmed that it hadn't flooded there in the 25 years she had been living there and that the prior occupant had dogs. On the 27th when I went to move in, I found a dirty unknown white powdery substance, a paper bowl and what appeared to be a rather large rat dropping with a hair attached on the top of the refrigerator. I have attached pictures to verify this along with all of my other findings. I then opened up the kitchen drawers only to find a significant amount of rat feces. There was also dog medication, and other medicines left in the kitchen cabinets confirming what the neighbor said about the prior owner having dogs. There were other areas with dog hair and the toilet hadn't been cleaned and had human hair under the lid. I was so disheartened that I reached out to two of my close friends. One owns rental properties, and the other attended law school in Oklahoma. I showed them the pictures, and my friend with the rental properties said he would never rent one of his townhomes out in such a condition because it could make him legally liable and that being retried military, he took a sense of pride in his property and being a man of faith, had no desire to be known as a slumlord, or to pay a shady management company to keep his name anonymous if he were. My law school friend said there's a reasonable person standard as well as an industry standard, and that it isn't unreasonable for a new tenant to expect the property to be cleaned and ready to move in, just like it's not unreasonable to expect your hamburger at McDonalds or Burger King not to have hair underneath the bun. I requested to have my lease canceled and my first months rent of 1150 and deposit of the same amount returned. Emily with Rent Louisiana said the owner was wiling to cancel the lease and return my first months rent but would retain my deposit of 1150 due to other qualified applicants being turned away. I am a single mother and nurse who works 12 hour shifts in a stressful environment. I am selling my home and seeking to move to Hammond to be close to my daughter who is in nursing school there and now I have to look for another place to rent because my house is already sold and I have yet to receive even the first months rent that Emily said would be returned much less my deposit of 1150. I am now out 2300 dollars for a unit I was in only twice in 7 days and had everything out on the 8th day and the key returned per Emily's instructions. How can a company and an owner operate in such egregious ways? Would you want your daughter or mother to move into a place that clearly isn't clean and could pose a health risk due to rat feces and urine in the places where food and utensils are stored? Please see the attached pictures. Fortunately I have friends who are lawyers and other friends who own rental properties and operate in a much more honorable way. They will be helping me purse legal action as well as contacting the health department to report violations of Louisiana codes. I hope this review will help those who are considering renting from Rent Louisiana or Christopher Pugh.

Initially we were at our apartment when it was run by the family who build the property. The man…read morewho ran the place was responsive, professional and even let me borrow his tool set when I needed to work on my car. When the property was sold off to Rent Louisiana LLC, things began to go downhill. Emily has been unresponsive as of late which is absolutely unacceptable given the fact that my wife and I are relocating this month. I emailed her and left her a message and still haven't been taken care of....