I moved in on Feb 2024. I had looked at 3 apartment complexes in person and a bunch online. I…read morefell in love with the 2 bedroom, 2 bath model called the Live Oak At Brookstone Park Apartments. It has a walk in shower in the master bedroom, rooms are a nice size. The front bedroom is a little larger but has a bathroom with a tub. The kitchen is beautiful. It has an open area so it doesn't feel closed in. I loved the set up. Lots of counter space and there is room for a few counter highth bar stools. The pantry is small so I also use the linen closet(in hall area) as a pantry. There is a hall closet and a nice size laundry room. You can put a rack or small table in there. There are two large walk in closets in both bedrooms. It has a nice size patio with a small storage closet. The complex is very nice. There is a workout room, a room where you can sit and relax and enjoy a cup of coffee. There is a lobby that you can also sit and enjoy the fireplace during cold weather. There is a nice size pool. There is a barbecue area off of the pool. The residents are very nice. There are many senior and younger people living here. They have about 10 buildings with some having garages on the first floor. There are also garages throughout the property that you can rent. There are two sizes, large and regular with enough space for one vehicle and storage. It is located close to Hwy 21 and north of I-12. The office staff is wonderful and they have a great maintenance crew that takes care of all your needs. There are lots of restaurants, a Winn Dixie, Walgreens, CVS, gas stations, an Ochsner complex, and other businesses on Hwy 21. It is worth checking it out if you are looking for an apartment.

We were looking for an apartment in the Mandeville-Covington LA area. We toured several and were…read moremost impressed with Brookstone Park. It is a gated apartment complex with great amenities. We were given a brochure showing floor plans for each apartment and shown the layout of the complex. Amenities include a cyber cafe, 24 hour work out room and a beautiful pool with outdoor grills. We have been very pleased with our apartment. We have needed to contact maintenance one time. They were very responsive and took care of the problem.

I had a wonderful experience with Leslie in the front office. She was very helpful in getting me an…read moreapartment at short notice. The pool, gym, and surrounding area is very beautiful and well kept. There is also a gym and a room for cycling. There is a nice shopping area within walking distance of the apartments. I'm just very happy overall with the service and the staff at this place!

I lived in Brewster Commons facility for 9 months and it was the best decision I've ever made…read more Everybody working at the office was very kind, professional, helpful at any time..... Clean, quiet,safe and comfortable place to live Shopping, dining, hospital right next door Highly recommended for anyone looking for apartment

This is a beautiful and well maintained community including a neighborhood full of nice neighbors…read moreand caring staff . I love the pool and the 24 hour gym.

Absolutely love my 2 br apartment. It has a corner balcony which allows me to enjoy 2 views. So…read moremuch natural light and beautiful kitchen with plenty of counter space. I love the community. it has great amenities. My daughter loves it here. The subdivision hosts a series of concerts on Fridays. Love to head out and listen to live music while enjoying some good food. The internet is great if you opt for the higher speed option. Elevators available for loading groceries and moving was a lot easier than at my previous place. Inside hallways so no bugs. The maintenance team keeps it pretty clean. LOVE it here!!!!!

Two days after I moved in a maintenance person barged into my bedroom with zero notice. No call, no…read moretext, no email, no active maintenance order on their portal. He knocked on my bedroom door, and immediately entered before I could reach it to answer. I was nude in the center of my bedroom trying to reach the door. He said he would "come back later", when I demanded to know who he was he said he was a maintenance guy and he was there to change the window screens. When I asked why there was no notice given he laughed and said "We don't need to give notice." Don't sign a lease here. There's no expectation of privacy. You won't feel comfortable getting dressed in your own bedroom.

bugs everywhwere, super dirty flea infested dog park (so don't dare walk by anywhere near that…read moreplace), weed smell in most buildings, gate is always broken. Corporate always blamed the old management team it has now been a year and...still broken. Terrible corporate office. Ensure you right everything that you can on your move in list and dont forget to get a signed copy from them also email them pictures of the carpet and any stains or they will charge you for pet stains that were already there. ensure to get a confirmed email of the pictures and any communication with them should be in writing. They are very quick to forget and cover themselves from any wrong doing.

I have lived here for 3 years now and when I read the reviews I honestly was scared. Andrea assured…read moreme the fixed most of the issues and I think the last time I heard the fire alarm go off was a month after I moved in 3 years ago and maybe on the occasional test. My issues have been with tenants who don't clean up after their animals especially when they are next to the free provided bags and bin or the others whose dog stops and pees in the hallways and not reprimand, no concern just walks off like nothing happened. The greater concern is the tenants who don't give a f*+k about the place they live in like someone else is supposed to clean up after your ass. Staff is super and responsive! At 8 years old there is some maintenance to carpets in hallways as people drag their leaking trash bags down the hall SMH. The only other issue I have is rent seems to go up with each new lease and I understand that with inflation but inflation is holding now and rent is still going up... this might cause me to look elsewhere will have to see what next lease brings.

I truly enjoy living here! Highly recommend it! Maintenance is fast and efficient. Office staff is…read morevery nice.

I want to take time to thanks Antonio Conerly. He is a wonderful staff in the office. He always…read moreefficiency with courtesy. Every time, when I am in the office, I saw him treating people with smiling and courtesy, even though when people come with a bad attitude. In addition, I want to mention that every time when I send him an email for any maintenance request, he replies immediately and I will have the service the next day. My rental renewal will be next month and I decided to stay because I have Antonio as my contact with this complex. Also, I want to add one more staff to my review: Troy. Troy is an outstanding employee. In my opinion, he needs a raise. He works hard and quick. I had a lot of issues in the kitchen, dishwasher... etc and he came and took care of it quickly with efficiency. I really appreciated what Antonio and Troy have done. OUTSTANDING!!

Renters Beware! You will be charged an outrageous amount for water. They base your water bill on…read morethe total bill for the entire complex. My water bill for a 2 bedroom apartment ranged from $200-$140 per month. We didn't even live in the apartment for the last month of our lease but still had to pay a ridiculous amount for water along with a whole bunch of bogus "move out fees", despite leaving the apartment completely clean. Also, they've never cleaned the ductwork in the apartments so there was black on the ceiling where all the registers are. When the motor on the furnace had to be replaced, the HVAC technician confirmed that the ducts were filthy and had never been cleaned. So my family and I were breathing in mold and filth for an entire year! There are much better places than this to live. The Manager will try to fool you by telling you that she has the best rental prices around but by the time you add in all the additional fees, along with the communal water bill, you could get a much nicer house or apartment for your money. If you do decide to rent here, make sure they show you your actual apartment because the model that they take everyone through is way nicer than any of the units for rent.

I have lived at Botanica for the past EIGHT (8) years. We must be under new management. This is…read moreonly the second time I have taken YELP in hand. I called the office last week after my sister went to get a new filter for our air conditioning unit. She was told to "come back tomorrow for a new filter. The woman in the office told her the filters are changed every month. Oura had not been changed this year. She told my SIL that we were not at home when they changed them. THERE IS ALWAYS SOMEONE IN THE APT. The next day I spoke to Stephanie and she said we could pick it up at the office. My brother we to the office and Stephanoe was not there. He was told the exterminator was coming on the 29th and we should wait. He said he would not wait. He came in with with new filter. When I spoke to Stephanie. I told her we had flies in the apt. She said it was summer but the pest control person would be here on the 29th. I told her this was the FIRST SUMMER we had flies. WELL, LONG STORY SHORT...NO PEST CONTROL GUY SHOWED UP ON THE 29TH AND WE WERE ALL HERE WAITING FOR HIM. they should be happy i gave them a 3 star rating. Chadetta Blankenship Apt 1613

If you are thinking of moving into Botanica apartments, let me stop you first and say, DO NOT DO…read moreIT!!!!!! I am 58 years old, and I have lived in A LOT of apartments in my time BUT Botanica takes the cake!!!!! I first moved in here 2 years ago as a necessity because the place I was living in prior, I needed to move out quickly and didn't have a lot of time to look around and I needed specifically a three bedroom. I moved into their 3-bedroom townhouse and started paying $2249 the following year it was $2272. I come to find out from my neighbor, who has the same townhouse, is paying $500 less than I am!!!! I know he moved in a year later but there is no way the market dropped that much in one year when they raised my rent! Also, when you rent a townhouse, you are only allowed to do a walk through one week before your move in date. There were so many issues when I did my walk through, paint on the floor that never got cleaned up even though I put it on my walk-through list and called them about it as well. Poorly painted rooms/walls. You could tell they did a crappy rush job. The ceiling on the outside porch has had holes since I first moved in. Put that in the walk-through notes as well. I was told their contractor would come out and take a look at it. It's been two years, still nothing (see pictures, the black is mold). Also, if you expect your residents to pay that amount of money, then you should have amenities that WORK!!!! The hot tub jets at the pool haven't worked in the 2 years I've been there, and they are aware of it. They call themselves a gated community, but the gate has been broken more times than it's worked in the 2 years I've been there. The pool is rarely cleaned and has tiles missing. The price does not equal what you get!!!! The area I live in shares 1, yes, 1 garbage bin for the community. The garbage truck comes once a week...you can do the math and assume what that area must look like! Plus, all the crap that people put in there, food all over the place, bug, mosquitoes in the summer...yummy!!!! All of this ghetto atmosphere at high upscale rental prices!!!! WTF!!!!! Also, make sure you read your ENTIRE lease before you sign. God forbid, you lose your job and have to move out one month before your lease is up, you will have 2 choices per the leasing office. 1. Stay out the one month and finish your lease, pay $2419 (one month's rent) even though you have just lost your job. 2. If you have to do an early termination because you have to find a new place that isn't that much money since you just lost your job. Well, you lose your deposit, and you have to pay a 3-month PENALTY!!!!! The mob doesn't have that great of money scam going on and it's legal once you sign that lease. All in all, I can honestly and happily say......BYE BYE Botanica! This is why in the 2 years I have been there; I have seen so many people move out!!!!!! P.S. I had to give one star or else I couldn't add the review.

I have used Made in the Shade for several projects now - both commercial and residential. After my…read morefirst experience, I wouldn't consider using anyone else. Pricing, product selection and installation couldn't be beat. All appointments were kept and estimated timelines were met. I could not be any happier. Rhonda's knowledge and service are unparalleled. You definitely won't regret a thing!!

Rhonda with Made in the Shade was wonderful to work with on my window shade project. She was very…read morefriendly and helpful during the process of looking through a very wide selection of samples to make sure I got exactly what I wanted. This is the second time I have used her and I would definitely recommend Made in the Shade if you have any window covering needs.

Do not rent from this place or any other first lake properties. Made myself very clear when I…read morelooked at apartments there that I did not want to hear any noise from the apartment above me because of my medical conditions (PTSD and extreme migraine headaches) and was told that I would not. The first night in the apartment I heard every foot step, people talking and even going to the bathroom. After I refused to live there , I was kicked out but told that I still had to pay 90 days rent and other cost . Well I have filed a complaint with the state attorney general's office and trying to find a lawyer to file a federal law suit against them for fraud.

I only toured this apartment complex, never lived here. But the main reason I will not live here is…read morebecause every single unit we viewed had carpet along with a carpet smell in the apartments... it smelled like dirty musty towels in the units... I hate carpet bc it always stinks. Also, a big closet was a must for me and the apartments we saw did not have large enough closets. Each apartment comes with washer/dryer, fridge, dishwasher, and (some) came with microwaves. The ladies in the front office are sweethearts and we're very welcoming. They were very informative about everything. The gate to this complex is unlocked and open during office hours.. they do electricity through Cleco and internet through Charter or AT&T. Located on a service road right by the causeway entrance.. 3 red lights away from the causeway, so a good location to commute to NOLA.