We had a group of 3 and a 4pm reservation as they said they were completely booked for any time slot after 4:00 pm. There is a mix of booths and high top tables. Booths can seat 6 guests and tables seat 4 guests. There is also full bar service and seating. The waitress answered our questions about the various menu items. We tried some sides and sandwiches as well as a couple of desserts. Mac n cheese was creamy and delicious. The tomato bisque soup was hot and thick. The broccolini was ok. It could have used some seasoning or a sprinkle of Parmesan. The grilled chicken club was very good. The skillet cookie was served warm with ice cream and chocolate fudge. The cinnamon sprinkled pretzels were 2 large pretzels with a light dusting of cinnamon and sugar accompanied by a chocolate and a caramel sauce. In my opinion the pretzels should have had a heavier dusting of cinnamon sugar mixture. They were also a little tough. Why not partner with another small business, Swanee's, and serve their amazingly soft pretzels? Or pretzel bites? I would dine here again and try some of the other entrees. Since it is still winter the rooftop seating is closed. The large windows overlook the shops and small businesses on the square. read more

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We started out so excited to have TR, truly wanted to have it be our GO TO spot, as it's on our hometown square! It continues to miss the mark! Long waits for drinks, 50/50 on whether service will be good, and food is often not as described on menu and not worth the money! Such potential, but management has lacked since the day it opened! We now drive right past it to frequent restaurants in the next town over! Do better Tangled Roots, Washington moved mountains to bring you here...you're failing! read more

Positive: The upstairs open-air seating is new & attractive space. Negatives: Lengthy time to wait for seating even when two thirds of the tables were empty. Wait staff was absent, inattentive & unpleasant. We felt like we were "a bother" to her. She spent her time rolling silverware in napkins. I guess that's priority. Our napkins came with a fork only. We had to go searching for a knife. We ordered a pretzel. It came with no serving plate. I had to use my napkin as a plate. It was a very unpleasant experience. No way are we coming back. What a waste of $30. read more

This place is so good. Wonderful atmosphere, great food. Amazing and personable service. They act like they're really happy you are there. We always have a wonderful time there. read more

To start, the inside feels very empty and has almost no decor. The service was very nice and helped a bit with trying to decide on what to order. Only pick i have with it was with how empty the restaurant was and waited a bit longer than probably should have. Just about everything else was very good. The beers offered were great and could definitely have a good time with friends ordering drinks. With the food, the cheese curds were very similar to most other places. I felt like the French Dip sandwich was bland and only got any flavor when dipped in the Au Jus. The burgers however were easily the best part of the meal. Cooked perfectly and the has plenty of flavor from seasoning and the aioli. The regular fries came out room temp and bland however the truffle fries at no additional cost for a side were very good and came out hot. Prices could be a little higher than what some people want to pay but for good beers and great burgers, would come back to when visiting home. read more

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I've eaten at another location of this restaurant so my expectations were high. This is an existing building which has been remodeled. High ceilings and concrete floors so a bit noisy. Indoor and outdoor dining (huge outdoor area) but nobody wanted to sit outside as it was a hot day. We were greeted promptly and brought water. Friendly waitress! Food was OK, by the time we got it, it was just luke warm. read more

The food was amazing, i ate almost all of it. The only reason I didn't eat it all is because i was so full. The waitress was very nice and made the experience better, and the (manager i think) walked around talking to everyone. It was also very pretty, and you could see the whole square including the fountain from where we were sitting. We went on the rooftop and played bags and there were 2 people sitting by a fireplace. It reminded me of the restaurant i went to in new york city, and i loved that one, so consider this place luxurious. WHO GAVE THIS A 3 STAR AVERAGE?! (patrick r count your days on yelp) Also it was loud but that's because it was busy. And it was busy because this place is amazing so everyone wants to be there. read more

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Service was slow but friendly. They were clearly understaffed for a Saturday night. Pretzel appitzer was disappointing. Tasted like it had been reheated a few times. Pork schnitzel was decent but overpriced for the portion. Overall disappointed. read more

Food was underwhelming. I had the chicken Parmesan sandwich. It was very dry. We were there at 6 PM and they were already out of the hand cut potato chips? My husband had the pork schnitzel and a friend had chicken schnitzel one came with a sauce and one without. It needed a sauce. Waitress was good. read more

Let's get to the root of the issue. Emily and I have been wanting to try this place out since they opened. I know quite a few people who have gone in the few months since they've been open and have heard a wide variety of reviews on the place, but that doesn't deter me from trying a place out as I usually have a great time at most places I go... The staff was super nice and friendly and the restaurant-side of things wasn't too busy. We were trying to beat the dinner crowd and did just that. The waitress took awhile but when she showed up, she was amazingly friendly. We ordered waters and eventually were able to order some flights and food. For how slow it was, the waitress didn't stop by at a normal frequency as most other establishments, so placing the initial flight order and then food order took longer than normal. After about 10 minutes, our flights came out. I had peeked at their beer menu at work and saw too many tasty-sounding things to try, so I got the four items listed under Hoppy on the beer menu. Emily got her usual fruity/sour beers. I didn't care much for the Midwest Emo but the other beers were okay. Wasn't really preferring one over the other, but that could also be my taste preference. Emily liked most of her beers and ordered another Sunkisser as she was in love with that one. At last, our food came out and we were ready to dive in. First fry in, I knew there was a problem. My fries weren't cold but feel like they got cold and then re-heated under a warmer. They just had no life to them. A room-temp french fry is such a disappointment to eat. I debated saying something to the waitress, but she wasn't around too much, and I just didn't have an appetite for a whole other batch. I was also disappointed in the size of the Halfway to Nashville. It was no bigger than a large sand dollar. I think I had it mostly gone after 6 bites. Not only that but there was some mustard on it and I am not the biggest fan of mustard. It's listed as a frittes aioli. It didn't detract much from an otherwise unremarkable sandwich but definitely didn't add much. On the plus side, Emily's fries were hot, fresh, and tasted pretty decent. Not much flavor despite the seasoning but unoffensive overall. Emily was enjoying her food but was disappointed in the fact that her grilled cheese looked more like a toasted cheese. For it being a grilled cheese, it looked like the bread was heated up in a toaster. Other than that, Emily's meal was gouda. The price was a bit high for this place, in my opinion. For the two meals, two flights and a beer, the total was $70. Yikes. I really hate being so negative and down on a place. I know that some of the things were on me (not loving the beer flavors, not knowing what frittes aioli is, and not getting replacement fries. But the overall experience left so much to be desired. Emily and I both agreed that we would like to come back and try the upstairs outdoor patio. Maybe when the weather cools off and my aversion to this place dies down a bit. The BBQ Brewmaster Burger on the menu did sound pretty good. Despite that all, I know Emily wants to try and check out their other locations at some point. read more

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Why all the low reviews? How is the local Dairy Queen getting higher ratings, people are silly, this place is fantastic! Even more obvious how busy it was our Saturday evening, us guys waited over an hour then nearly another hour to be eating by the time we ordered drinks, apps, and mains. This is an ideal small town estate of top tier kitchen craft and drafts beyond expectations. Ended up with three flights trying most of the menu, that blackberry wheat is award worthy but oddly more hoppy in the can we discovered later. The chocolate dark stout had me good. Apricot, tangerine, banana and clove, there is so many sweet treats to sip! Cannot wait to come back, sure the staff was overwhelmed and frantic most the time with so many dining in and the rain keeping the open balcony patio closed. Take your time, browse all the good goodies the menu offers, dream about the skillet cookie and tiramisu, it is all here. Seems the only apps worth trying are nachos and biscuits which helped keep our costs down considering those three flights, an Honest Abe, and the two desserts we turned fro dreams to reality at the end. That vanilla syrup in the Honest Abe, oh my! Good stuff, every small village center needs one of these craft kitchens to ensure citizen sanity and prove that mainstream beers named lite are more water than ale! The nachos were fantastic, cease and desist burger exquisite, my carne asada tacos small and a bit tough but full of tasty tastes, and nothing was left even the small fries disappeared. This is the Eureka Pickled Radish with more value and a brewery to match the best of the Midwest. read more

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French dip sandwich was disappointing, flavorless and really overpriced at $21 with a side of fries or chips. Rooftop bar is still nice to enjoy a summer evening and the only place to do that in Washington. Selection of craft brews is ok but they often sell out of a good number of them. read more

Tangled Roots Craft Beer & Kitchen - Exterior - Brewpubs Near Me - Washington, Illinois

We went for lunch. High Expectations. Beautiful building. Food was horrible. It was cold. We ordered two dishes and split them. There was hardly chicken in one...the other one the chicken (supposed to be beer can chicken) was SO dry and not edible. AND it was EXPENSIVE! NOT GOING BACK! read more

They still working out the kinks. It gets busy and they run out of things; beers, food, you know only the essentials.! They are still new so, they tend to get busy and there is usually a wait. Bar is usually good for one to two people seating and it is a bit loud, probably because it is so open..! They have an outdoor seating open to the views of the square down below... Only thing is that there is only drinks on the roof, no food.! They said "yet" like they maybe doing that soon..! Which to me would be a draw.! read more

We love their location in Ottawa IL In Washington We sat for nearly an hour waiting while they had five tables open and set with silverware right in front of us. The hostesses (4 of them doing next to nothing) fawned over a big party that was full of their personal friends (or assumed they were as they gave them all hugs as they came in). We never got seated. Pointed out the five open tables and that we'd leave if we weren't sat and there was NO apology or try to make it right. In fact they watched us walk out with no words whatsoever as if shocked someone would leave. We left and will probably never go back. Extremely extremely disappointed and will recommend all of our friends make the trip north to never visit this location. They were unprepared and poorly trained as a staff for a busy Saturday. You are in the people business and if you make enough people mad you will no longer have people coming to your restaurant. I pray this gets better but we are bitterly disappointed. I would give 1/2 or zero stars if possible. read more

Indifferent. Pimento cheese appetizer was delicious! Entrees were just okay. Service was good but something's missing with the vibe compared to Ottawa. Upstairs was a huge turnoff. At least get some.more tables or something. Even cocktail tables! Hope it gets better read more

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I took my three adult children to eat at Tangled Roots on Friday two weeks ago. We had reservations. What an impressive restaurant and choice location. Each of us had a different dish. We all loved what we ordered. Carne Asada Vampire Taco. Halfway To Nashville chicken. French Dip. Chicken Parmesan. The side salad was fresh and crisp. Our server was attentive and conversational. We had such a wonderful experience my wife and I took our daughter back a week later! Highly recommend. read more

Tangled Roots Craft Beer & Kitchen - Chicken Parmesan - Brewpubs Near Me - Washington, Illinois

I ordered the Pimento dip, it was awesome with crispy bread. Hamburger really good. Had great service. Nice ambiance, not too loud.

Our first time there and I wasn't impressed. Sat at the bar waiting for our friends. Bartender gave us drink menus and water, and said sh'd be back in a minute for our order. Watched her run around for over 10 minutes away from the bar and back, filling orders for the waitresses. She never came back. We finally flagged down another person who was in the bar area to get drinks. Also, the seats at the bar and tall tables are horrible uncomfortable. Best thing about our visit, the waitress was great. Not sure I'll go back. read more

Service was awful. Food was just okay. Craft beer choices not so much. Extremely disappointing. Was told a 15 minute wait for a table. After 15 decided to just sit at bar. Received text that table was ready 40 minutes in. read more

Perfectly crafted drink to start - The Abe! Appetizer of the pretzels - very good. Ordered beer can chicken salad. Very tasty as I usually don't like anything chicken. Dessert was the chocolate cheesecake - also don't usually eat cheesecake (ex wife tried to kill me with cheesecake!). Waitstaff was great. Management stopped by the table to check too! IF I had a concern it would be time spent in the restaurant. It was at an hour to get food and another hour plus before checking out. We weren't in a hurry so it wasn't a problem for us. If we were trying to get to a function afterwards; it definitely would have been an issue. Will definitely go back. They're still working out the details. Beautiful setting and people working their tails off doing a great job! Go! GO! read more

Enjoyed a great brunch on the rooftop. Service was outstanding and the food from the Pimento Pub Dip and 4 fabulous plates: Korean BBQ Chicken & Waffles, Angry Pacos, Biscuits & Gravy and Stuffed Brioche French Toast all were fantastic. As the late summer weather begins to turn to cooler temps soon, the rooftop is a great place to gather and enjoy friends, family and great food. read more

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Lady claimed there is reservations from 4:30 to 8:30 I'll happily go elsewhere. Poor customer service will not ever go there or try it period. read more

The food absolutely delicious, and fresh. You can tell the presentation and quality of the food they serve is very important to them. Our server Austin was great, he was very attentive and thorough with the experience. Making sure our table was cleared, our drinks were full and seemed genuinely happy to serve us. The balcony was gorgeous, spacious and a great vibe. We ordered the pretzels to start and finished with the salmon and pulled pork grilled cheese. Everything was great! Will be back:) read more

Tangled Roots Craft Beer & Kitchen - Pretzel appetizer - Brewpubs Near Me - Washington, Illinois

Taste of food was very good, but the presentation left a little to be desired as bottom bun of burger was soggy. Menu selections are fairly limited, would be nice to see more options especially GF/DF and salads. Prices are on the high side for sandwiches and entrees so be prepared to spend $20/person not including drinks. Plenty of alcoholic selections on tap and bottle, which seems to be the focus of the restaurant. Would go again, but not during peak hours as service was on the slow side - water was not brought out until 25 minutes after placing food order. read more

Eaten here four times, always been great. Good food, great atmosphere. Service has never been an issue

This was our first time visiting, and unfortunately, it didn't go well. We had a reservation, but walk-ins who came in after us were seated first. One of our group had to step in and ask the hostess to seat us. Once seated, we waited 30 minutes without service until someone from our party asked who our server was -- it still took another 10 minutes after that for anyone to show up. Even then, the hostess had to tell the waiter which tables were theirs. We ended up sitting in a booth for two hours before our food arrived. Easily one of the most disorganized dining experiences I've had. I ordered the biscuits and eggs -- everything came out cold and bland. Really disappointing overall. read more

First, we had the best waitstaff young lady. AT Washington, Il location. All the food was delish, the beer selection was good and all in our party of 7 was very satisfied. I would say it was a pleasurable experience. Maybe pricey for this old lady, but it was a special occasion, daughter said it was my birthday so our waitress/beer getter said you get FREE Dessert. and Man o man was that good. she brought us 7 spoons to share that hot chocolate chip pan cookie with a huge scoop of ice cream. Will return. the building was very nice also. read more

Ambiance is awesome...very well done (overall 5). I read a lot of reviews before we went and was a little worry about what I would find on our first visit. Our server (older lady, first name started with E) was a little off (overall 1). Asked for water, never got it...ordered an appetizer, never got it...wanted dessert but was presented the check instead. The food was good. I ordered the BBQ burger medium rare...it came well done, but still very good. My wife had fish and chips and they were good as well (overall 4). Not sure we will be back...service is so important I find it surprising the owners would invest so much into a classy place, have good menu items and craft beers...but then hire unmotivated servers. In fairness, the other servers seemed more on the ball. read more

Went today for my sister's 60th Bday. Food quality poor, food served luke warm, asked for heated up potatoes and they brought me another luke warm mashed potatoes; chicken over cooked and dry, salmon was not cooked well, fish was soggy inside, frittes were cold, no soup spoon provided for soup with dish; food was tasteless and bland. The positives were the pimento pub cheese, very yummy and pretzel was good too. So wanted to like the experience, but it was a fail. Bill was $214 and manager was very nice and comped the dinner; she appreciated and was thankful for the feedback. Lastly, our server was not great either but got a good tip anyway. read more

Service was pretty good although a couple of us had options for our meals/sides and our server didn't ask our preference. Menu listed Grilled Shrimp Salad but there was nothing in the description stating that the shrimp were coated with a spicy either chipolte or blackened seasoning. Had there been any indication that the shrimp would be spicy I would have chosen a different item. Of the four of us in our party only one person actually liked what we ordered. Drinks were good tho and the atmosphere was warm and inviting. We'll try it again at some point making other selections from the menu. read more

Ancient grain salad with salmon= perfection. Nice atmosphere; friendly staff. The low tables are most comfortable.

Food was excellent. Our server took good care of us. Very nice. My husband loved the beer.

Start to finish everything was great! I went at dinner time and had great service and food!

It is a new place the have a good selection of food and hops the service was excellent we will return

Food and menu overpriced. ONE HOUR WAIT for 3 very small watery fish tacos with 15 chips. Ambience is very nice but noisy. Outdoor patio closed on a beautiful day. Wait staff and manager apologetic offering 20% off. Won't be back except maybe for a beer. read more

We went for lunch and it was packed. Instead of the 45 minute wait we waited 10 and sat at the bar. The girl waiting on us was super nice! I had the fish tacos which were awesome. However they need to double up on the soft shells. I had to use a fork since they fell apart. The chips were great too. Salsa was below average and not worthy of a delicious spiced chip. My husband had a burger which was delicious. Beware of how you order doneness. He ordered medium and it was dripping pink. I had a lemon shake up. My husband had one of their beers. Our bill was $57 without a tip. I wanted the tiramisu but was told it wasn't ready: still frozen?????? We will go back. read more

I have enjoyed everything I have tried. The chicken Parmesan sandwich is my fav so far. The servers and bartenders have all been attentive and pleasant. read more

our waitress was excellent but the food was horrible. I ordered a medium rare burger but it was well done. My girlfriend's meal was way overcooked. Her drinks were sour for some reason. My sister in law ordered pulled pork sandwich, the buns were soaked in grease. Tator tarts were burnt. I would not recommend this place read more

We walked in for dinner and were greeted by a lot of attitude right off the bat and told it was going to be 25 minutes since they were only taking reservations. We were fine with the wait but not the way they spoke to us. Mind the place was only 60% full. We asked if we could get a drink at the bar and drink there or go to the rooftop. More attitude. We went to the bar and before we could order a drink we got more attitude from the bar tenders. Everyone we dealt with was very rude. We decided that much attitude in 5 minutes was enough so we went to another bar on the square. Within ten minutes we got a text saying they had a table for us. By then we were over them. Too bad since it looked like a nice place but we won't be back. Too much attitude for a small town. read more