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    Tangles & Company

    4.0 (4 reviews)
    Open • 10:00 am - 6:00 pm

    Services - Tangles & Company

    Applying hair extensions

    Bridal hair services

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    SmartStyle

    SmartStyle

    2.4(5 reviews)
    4.5 mi
    •$$

    I had an appointment at the Elizabethton, Tennessee location to get a trim on Dec 9 at 1:30 pm…read more Arrived at the shop to find it closed. According to a Walmart employee, the shop had not opened all day and no one knew why. I understand things happen but wish someone had called to cancel before I drove there. Cheyenne at the Bristol location SmartStyle cut my hair for years but she moved to Virginia several months ago. Cheyenne is greatly missed.

    All of my hair is gone!!! When I went in my hair was down to the small of my back. I asked Amber…read moreto cut it to mid back to even it out. I showed her twice exactly where I wanted it cut to. She whacked it off to my shoulders and above. I called the manager to complain and was told that my hair is gone there is nothing she can do. Call corporate, which btw went straight to voice mail. Not even what company it was. Questionable. I have thyroid issues and my hair falls out and grows slowly. I told Amber all of this and that I had to take medications and such that were so expensive. I don't know if she didn't like me, doesn't like women with long hair or just hates chubby people like me. But it is the week before Christmas and I am too embarrassed now to even go out. I have cancelled all of my get togethers and will be spending Christmas alone. Thank you Amber and SmartStyle for ruining my hair and my happiness in the holidays. Word to the wise...if you have long hair, stay the heck away from this place if you want to keep it!!

    Tangles & Company - hair - Updated September 2026

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