Very responsive and exceptional service. They did a great job, were very careful to clean up…read moreafter, and the staff was friendly and professional!

The workers are all well trained and very polite. They worked it so as to minimize the time the…read morewater had to be shut off. They did an excellent job and cleaned up so well it was hard to know they had been there.

I had called this company at least five times to fix Toilet valves, Taps and tub valves. Yes, they…read morecame out and fast fixed the problem. They gave me bills of two to $300 each time. Each time it was a different plumber, older guys that looked like they were experienced and honest. Now I wonder about that. I had to call him twice for one toilet to come out the second time and twice for a shower to come out a second time to fix the leak They just fixed weeks earlier. I figured it was the luck of the draw all my stuff was leaking until I found out why. The valves were leaking because the pressure reducing valve leading into the house was blown and the was 120 psi pressure instead of the normal 50 to 65 psi pressure. Not one guy from Norm's checked the pressure of the water coming into the house, would've found out the pressure reducing valve was blown, causing all these leaks. Apparently, these valves should be tested every 3 to 5 years and replaced if they're leaking. I did not know this because I come from a part of the country that do not use pressure reducing valves. I Called ServiceXCEL once and they spotted the problem right off the bat and brought it to my attention

Requested a quote for a toilet installation, received two quotes from other service providers but…read morejust a request to phone his office for an appointment. It was a fairly simple quote, replace original toilet with another basic one on the ground floor. Guess he didn't want the business.

We are a gay couple who contacted Baker Plumbing to replace the main water line from the street to…read moreour house. We are not only very disappointed at the quality of service we received from Baker Plumbing, but alarmed and disgusted at the blatant violation of our home, the homophobia we experienced, and their continued unprofessional response. Poor Quality of Work - The work took a week longer than quoted - Their digging broke our lanterns and killed all our mature plants along the path - They discarded garbage and broken tools around our yard (and did not clean it up) - They widened the path to our front door without telling us this would be done - Their job required us to hire a landscaper and hardscaper ($1000) to clean up the mess they had made (above and beyond the path reworking anticipated) Privacy Invasion and Homophobia - Phil, the owner of Baker Plumbing, showed up unannounced on our doorstep a month after completion of work to hand-deliver the bill (they had not emailed or mailed a bill) - On our doorbell camera, we heard Phil say "motherfucking c*cksuck3rs, I know you are home" - The video also showed that Phil had looked in our front window (blinds were closed), and we have video and audio of him saying "I can see you f*ck1ng freaks in there, mother#ck3rs" - We told them not to contact us again or come to our home: they continued to contact us via text and email Phil's Retaliation -We paid the bill within 24 hours of having received it. We left a 1-star review due to their poor work, the extra costs we had to pay to clean up after them, and because Phil had called us slurs and violated our privacy. -We emailed Phil to confront him about his homophobic language. Baker Plumbing called us "slanderous" -Baker Plumbing then posted 4 x 1-star reviews on our B&B's google listing. They have never been guests. The message we are getting from him is loud and clear: I hate gay people so much I am not only going to use slurs against them, but try to sabotage their business as well.

My parents bathroom fixture had a water supply valve fail in their house. Called the very…read moreprofessional owner and he insured us he would have someone out to us asap because they were very busy. They phoned us back and reconfirmed that they would be here to help. Austin was very good! Thank you again! Dave and family.