I received excellent care today at the CommonSpirit…read moreTriLakes urgent care facility on Jackson Creek, Monument Thank you Paul Oldfield NP and team!

I am writing this from a room within the Common Spirit tri-lakes urgent care. I was immediately…read morewritten off by NP Deb Tota as just having anxiety when she walked in. This was for my complaint of having shortness of breath at night, getting in the way of me being able to sleep, with concerns to it being related to my pregnancy. She didn't even do a physical on me before coming to this assessment. I kept trying to explain to her that I've never experienced this before and she told me in a condescending manner, "well, what do you think you have then?" Idk??? Why do you think I'm coming here, probably to try and figure that out? She left the room and immediately I heard her out in the hallway telling another provider that I "didn't like that she told me it was my anxiety" and I could hear them laughing. I am absolutely disgusted by the treatment I've received here, for them to not even complete a physical before immediately diagnosing me and then proceeding to talk about me like that with others in the hallway. An EKG was eventually done, but not before I felt like I had to advocate for myself to get checked out. I came to this appointment after a nurse on a nurse line recommended I get checked out due to my symptoms. As someone who works in healthcare, I'm appalled by this behavior. Immediately telling a patient that it's just anxiety without even doing any type of assessment, is something I was at least taught by my instructors and fellow providers, to avoid as it's incredibly dismissive and makes it harder for patients to feel as though they are being effectively listened to and cared for when you're straight out telling them that it's just all in their head. This place is incredibly unprofessional. Look for care elsewhere. For the providers at this place, the walls are a lot thinner than you think.

I was seen yesterday at the urgent care clinic. I left work early and went straight here with a…read moreterrible cough and feeling very short of breath. Was checked in by the medical assistant (can't remember his name but he was very nice) and seen quickly by Dr. Baptist. She started listening to my chest and stopped because I was wheezing like crazy. She had them bring in a nebulizer treatment that helped me tremendously! After a chest X-ray she finished my exam and prescribed antibiotics, an inhaler and steroids. I rarely ever get sick like this and felt like absolute crud yesterday but today I'm feeling much better. Very thankful for their fast and thorough treatment! The doctor really listened to me and even encouraged me to come back if I wasn't feeling better. Not sure why they've gotten such poor reviews, this is the third time I've gone to this clinic over the years (they used to be CSHP)and every visit has been great.

Had real problems with one of their practices including Doctors leaving. Appointments mismanaged…read more Registered my concerns and received a lackluster reply. They don't care. Another tick on the hide of America's healthcare system. You can do better - find other providers.

On Jan 6 I emailed Flying Horse as I was instructed to notify them, I had moved to California…read more I sent the email to the address I was given. I repeated the address and wrote down what I was told. Today I see they have continued to bill me for the past four months and are refusing to reimburse me. NOT COOL!

I love Lorri for my aesthetics services! She is funny and great at what she does! The only problem…read moreis I keep wanting to come back for more! They have a fabulous program for $95 a month that helps you bank points for your services like Botox and Dysport and get great discounts on everything else. From Botox to Microneedling, Sculptra, and even the new Vaginal rejuvenation! They also offer basic medical services, all right in Flying Horse, which is super convenient.

I wish I could give zero stars. Please DO NOT go to this man! He wasted my time and money with…read morerecommending bogus tests with no basis. Will be taking legal action very soon. He literally has no idea what he's talking about. I beg you please steer clear. You've been warned!!

I had a very good experience with Mr. Brooke and was very quick and to the point as well as caring…read moreabout my needs

Place really comes through and WAY convenient if in Northgate/Flying Horse/Voyager area. Super nice…read morestaff and wait times are normally max 30 minutes.

Terrible ...put in reservation for 1:40pm and got pushed back to 2:50pm arrive and Edgar A refused…read moremy health card to enter my name he said he couldn't read it...demanded we verbally give info ...how is he in a customer care position? Now we're 8th in line. Reservations are a scam...the get you in when they feel like it.

I had to bring my son with autism here since his pediatrician's office was too booked. He has the…read moreflu and I asked about alternative ways to help with pain and fever since he will not take oral medication. She said she doesn't know and I would have to ask my pediatrician. Well, there is an option-a suppository. My son went 5 days of having this awful virus and she couldn't tell me there are suppositories available. That seems like something ANY nurse would know. Also, I told her my son had a cold before this and I was worried about a sinus infection. She said, "well he does have an infection. He has the flu". She did not look in his ears, throat, nose. There must be some EXTREME communication issues for common conversations.

Very fast service, friendly and treated us with care and compassion! No one wants to be sick on…read morevacation, but they made it easy and quick to get meds and on the mend quickly!

They closed the doors and are still charging my credit card…read more I already tried to call them and nobody answer

I have been a patient of Dr Kassab and Connected Health for a couple years now. The staff is warm…read moreand welcoming and it's an enjoyable place to even just stop by. My back and hip has been bothering me and my visits go along way to keeping me free of pain. Dr. Kassab treats my entire family and we really love our experiences. Highly recommend.