It was an easy experience. The car was reasonably priced and they didn't discount. Everyone was…read moreprofessional and straight forward. If you are considering buying a car from Scotti's, look at the positive reviews and take into consideration the negative. I gave a lot of weight to them being there for 20+ years and it is a used car we are buying. So far, we are very happy.

I've bought every one of my cars from Scottis. local family dealer that's been in business over 30…read moreyears with the most loyal staff and loyal customers. I give Scottis a 10/10 for any sales or service options! ive had this ES350 that i purchase from Scottis iver 3 years ago!

Had a problem with my husband's car, the gentleman who owns the dealership allowed me to keep the…read morecar on his lot until the man who stold the car was incarcerated and I was able to pick up the car. Very nice accomodating man.

Tried to call to make an appointment but was on hold forever (14 minutes) before going on line to…read moretry booking an appointment. I finally succeeded in finding a different advisor and booked an afternoon service( botts were no help). I feel sorry for elderly customers who must feel frustrated trying this process- never dealing with a human. Once at the dealership, situation similar to last time- still under construction but very few people demanding car problems be addressed(afternoon appointment worthwhile); Waiting area still the same; at least the leather chairs are comfortable. Joey took good care of me advising me about the progress the technician was making. Still love the dealership and my car should be good until we return in the fall. I hope the construction is finally completed by then.

Longtime 25+ year Lexus customer. Lexus of Sarasota is not to be confused with the previous owners…read moreWilde Lexus, who were top notch in sales and customer service. Hang on to your wallet with this new corporate owner and don't expect service if your SUV battery dies just 2 miles down the road, even though a month earlier you spent $4,500 for an oil change, drive belt and five batteries to monitor tire pressure! They're happy to schedule a service appointment but otherwise you're totally on your own...no jump start, no loaner vehicle, not even a recommendation for a towing company. Time for me to put Lexus of Sarasota in the rearview mirror.

Very honest, trustworthy and reliable business owners! I've sold and bought my most recent cars…read morefrom them. Each experience has been great. They are humble, good hearted people that have your best intentions. They offer solid and real advice and great deals when it comes to purchasing a vehicle. They tailor your car buying needs to what YOU want, VS. the bigger dealers that strong arm you into what they want. If you are looking for a safe and sound vehicle that has a solid stamp of approval from people that sell you top quality/ affordable cars- look no further! Two thumbs up. (Side note: I was even able to purchase and have a car shipped to me after moving out of FL with no hassles!!)

I first heard about Jim from a friend. I met him and ended up buying a great car for a good price…read more About a year later I told Jim I wanted to upgrade and what I was looking for. He found exactly what I wanted at a good price and gave me a very fair price on my trade, saving me sales tax. I later had a small problem and Jim was right on it and fixed it while I waited. Unqualified recommendation.

Arrived for my scheduled service appointment today for two Honda recall issue notices. Arrived in…read moreservice bay and was promptly greeted by service staff member Luke. He checked me in efficiently as advisor Reagan was busy with another customer. Luke signed me in as I waited in the comfortable customer area. Atmosphere-year friendly, clean comfortable spacious newer dealership facility. Every area was immaculately clean and clutter free. Service-advisors Luke and Reagan were professional, efficient, communicative and helpful. Both smiled and engaged with good eye contact and pleasant affect and smiles! Time spent-car delivered washed exterior within the expected range anticipated (two hours). I signed off paperwork with Reagan and departed into the rainy afternoon. I would highly recommend Rick Hendrick Honda SR 64 Bradenton for automotive needs.

I've had nothing but great experiences at Rick Hendrick Honda in Lakewood Ranch. I'm so happy this…read moredealership opened so close to home, employees are very friendly, it's easy to get to, and service always treats me well! Luke is always so helpful, Reagan is awesome too!

Been to service dept twice in the last two weeks. Super easy experience. Both situations were…read moreminor, while I got a good introduction to the facility and staff. The general rule is to avoid dealership because of pricing, but what does incompetence cost? I've been a customer at Lexus of Orlando, Coast Cadillac, Crest Cadillac, and Sunset VW. They've all been great (1). Who do you let work on your car? footnote (1), except the four Ford dealerships where there's a consistent culture of corruption.

I hesitate to review so quickly, as my situation is ongoing, but I feel it is important to get this…read moreout there. I did not buy my 2023 Volkswagon Taos from Sunset Volkswagon. But I live in Venice and have had an oil change there and decided once was enough since it cost $200 for an oil change and that is just too expensive for me to do every 5K miles. I have maintained service on my vehicle, recently replaced the battery and tires and gotten oil changes at every interval as recommended. I even have service proof of the 10K and 20K maintenance recommendation. I currently have 50,760 miles on my vehicle and Sunday night got a warning light for the mechatronic unit failing. I had it towed to Volkswagon in Sarasota on Monday Sept 21st. I even forwarned them of the issue and mentioned with my low miles this seems to be something Volkswagon would stand behind. I am 760 miles outside of the 50,000 or 4 year warranty and this is listed as a major transmission issue and would indicate a faulty unit. Volkswagon has a program for these types of repairs to stand behind the vehicle. I have maintained my vehicle properly and take very good care of her. I love my Taos. They ruined that for me. As of Wednesday , no update after leaving voicemails, so I stopped in to ask what was going on as the vehicle had been driven 1 mile and the volkswagon app was showing no fault notifications. I was told, it was the mechantronic unit and the repair would be $3,558.92. Now I ask, the "goodwill consideration" has that been filed? It had not and he said he would look into it. I waited until end of day on Thursday, reached out to Volkswagon Customer Care directly and inquired. They had no record of a case being filed. I had not heard from Austin, the service tech until today. I got a TEXT, not a call. He said "just wanted to reach out and let you know that after escalating your request, we were not able to get any Goodwill coverage from Volkswagon America as far as the repair to the mechantronic until. I apologize for this and I know it isn't what "we" hoped for. If you need anything or have any other questions please feel free to reach out to me here by text, or you can call my desk line at 941-..... Whichever is more convenient for you!" A TEXT. And mind you, I replied I spoke with Volkswagon customer care yesterday and there is NO GOODWILL CASE filed. I asked for the case number and of course, I don't have access to that blah blah. This is a vehicle without so much as a scratch that is 761 miles over the 50K! If I had 762 less miles, this would not even be an issue. Volkswagon explicitly states that a repair of this caliber is a premature component failure. I didn't think that because I didn't buy my car there I would be treated so poorly and to be texted this type of message is beyond frustrating and shows poor customer service. I would have expected to have a call and for someone to actually try and rectify this more amicable. Volkswagon's have stellar reputations and outside of this, my Taos has been fantastic. I asked to speak with the Service Director and that I would be in today, of course, his number goes to voicemail as well and I GET ANOTHER TEXT that he is leaving 25 minutes from now and I can email him???? Wait, what?????? Is there NO personalization with this dealership? I will of course, be pursuing further, but on my own with Volkswagon because this is clearly a defect and whatever the outcome, even if I end up paying, it would never be with a dealership I cannot have someone be decent enough to keep me updated, be honest and forthcoming and CALL ME not TEXT ME. Oh, and he claimed I failed to get a transmission fluid change at 40K. Well in my 2023 VW service manual, it states 80K!!! I mentioned that and he never even addressed it. They also stated my breaks were at "yellow" and needed attention for $749.86, which I just had a break inspection when I had tires replaced and it's fine. I just had tires replaced about 2K miles ago and had a front end alignment and balance, they said I need a tire rotation, at 2K miles? for $46.68 when most tire places do this for FREE and I also need a cabin air filter which I also just changed for $25 and they want $114.36 for a 2 min job, plus engine air filter for $99.85, and oil change and my car says I am at 95% good for my oil and it's been a month since I had an oil change and FINALLY, replace engine air filter for $99.85 when Volkswagon official factory guidelines say 60K or 6 years!!! my car is well under that! What are they trying to pull. They come up with their own must do's even though this information is readily out there! And in my service manual and mobile app of my vehicle. Please save yourself the hassle and do not patronize this service department. SHAME ON YOU!!! And to say I declined anything is falst, because you gave this to me only because I asked for a copy. If I was treated better, those may be considered when due, not now!