Quick stop to return an item. This Target is the most local stop. Neejbah at customer service was extremely helpful and patient while I access my Target app. Completing my return, headed to find my toiletry item and then to self-checkout. read more

Target - Department Stores Near Me - Kansas City, Missouri

Super trashy my mother said there's teenagers in aisles using the Wi-Fi when they have phones. Wish I can do zero stars.

I've been here three times in the past month and they never have any of these electric shopping carts available there's three sitting here and they're all dead as a door nail. I won't be able to shop so I'll have to go to Walmart read more

I do not emphatically recommend Target. Let me say that whoever is on the floor is usually very helpful. The problem is that there is hardly anyone there. I heard that Target suffers losses from stealing. Well, if Target is too stingy to employ personnel, they deserve such a fate. I hardly ever buy anything there precisely because it is impossible, particularly in the evening, to find anyone who may help with anything. read more

They don't hire enough workers. They are often out of many items. I tried ordering online but 5 separate times was told that their computer is having a glitch and they literally won't sell me what's in my cart because they can't figure out the glitch. 5 times! read more

I mostly do pickup at this Target and the service is so fast and the employees are usually really nice! Selection at this Target is pretty good, sometimes they are out of stock on some things and I have to go to a different location, but I usually know ahead of time because their app is very well done and accurate. The value is good and you can always check prices before you head to the store via the app. read more

I'm not sure what the horrible rating of this Target location is all about. To be honest, it's a very standart Target. I've been coming to this location on and off since about 2011 and I've seen it go through several updates, the most recent probably being the addition of all the self checkout lanes which I'm a huge fan of. On my latest visit I had to make a few returns and the process was insanely easy and fast. I found the store to be clean, the employees friendly, and the selection of items available pretty standard for any Target location across the country. I do wish they carried more variety in terms of local beers since I was hoping to make this a one stop shop, but if that's the only qualm I have it's a very small one. For being the sole Target that services a huge swath of the urban KC population I think this does a great job of keeping itself stocked and clean. read more

Worst Target ever. Employees are rude, you can't find merch that's listed as available there online, dressing rooms locked an hour before they close. read more

This Target is my least favorite in the area to visit. They are always swamped and the store always looks a mess. The customer service here is awful. I went in to get a price adjustment and was told that if it's purchased online, the adjustment is different from in store. Even though I could just return and rebuy the item... the Mission store helped me out. read more

Dont waste your time seriously, this location has seen better days. Nowadays nothing is ever stocked, bad customer service and the drive up service is terrible. Just take the extra time to drive to OP for a better shopping experience. read more

I went to pick up my online order last night and was not ready. They do not have the staff to fulfill orders. I asked if I could go get it myself and she said no. I would need to cancel my order and use another form payment. I got a notification 15 hours later that it was ready. They could not fulfill the entire order. I went over to the baby department. It was a mess. The sale signs were up. The price strips that have the UPC numbers and prices were stacked in the corner. The app did not notify me of an accurate processing time or what was charged to my credit card. When I asked who the manager was the associate stated that there wasn't a manager on duty. I am amazed this location stays open with the lack of staff. Best advice...drive 20 minutes to any other location to get decent service, clean store and stocked items. This store doesn't deserve any stars. read more

I go to this Target A LOT. Sometimes I feel like I work here- I've been known to direct fellow shoppers who are lost first-timers here! This particular Target is always clean and well-stocked. Their grocery section was expanded a couple years ago and is very large and has lots of products that you'd expect, plus fun new things, familiar brands, their own store brands, called Market Pantry or Up & Up, which I've always been impressed with, and other, more boutique brands. The beauty and makeup section is excellent. It's bright, clean, and very welcoming, with lots of testers to try out products. I've found that the staff working the floor & stocking shelves are incredibly kind and helpful, while the crew working the registers is kind of their second tier of workers- they're not as friendly or knowledgable- sometimes I have to remind them to use my coupons or scan my Target Cartwheel app or give me my 5 cents per reusable bag that I bring in (it adds up, people!) Returns/exchanges are a breeze here and I love that there's a Starbucks near the entrance/exit. I'm not a WalMart person, I'm a Target person, and this is the one I go to most frequently, and I wouldn't go so often if I didn't have a consistently good experience. read more

Bob the manager and all of his staff are top notch, we'll trained and very personable. I love this store for that reason. Experience in electronics was much better today, than previously stated. Thanks Bob for all your hard work. read more

Target - Assistance in electronics is terrible - Department Stores Near Me - Kansas City, Missouri

Sherrita went above and beyond to help us find a game we were looking for. She turned a bad experience into a great one.

This Target around the holidays, rush hour, or a Saturday afternoon is a big fat NOPE. Most other times, it gets the job done. First off the parking lot in and around here is a real cluster and they need to sort out some of it. There are awkwardly placed stop signs and when it's busy, you may get stuck in certain spots waiting for long lines of cars to make their way through. It doesn't get any simpler inside. I feel like the carts inside this store are like personal tanks. Obviously Target wants us to fill those bad boys up, right? Why else would they have these ridiculous, aisle-squeezing, tough-to-turn red monstrosities? The layout in here is pretty legit, it's easy enough to find your way around through the many vast aisles. They've created a check out system that I think might work if executed appropriately but I've yet to see that happen. You get corralled and then told by an employee which lane to choose. The only problem is that one time they sent me to the obviously wrong lane where I ended up getting lapped by the whole line behind me. The most recent time they weren't paying attention (were talking to each other) and didn't tell anyone where to go and chaos ensued. Obviously you don't really go to Target for a pleasurable experience, it's more about getting what you need at a low price and getting out. For that, this could definitely be improved upon at this location. I've had much better luck at the Target in Mission which is equal distance from my house. read more

I just thought, since Target was next to Trader Joe's that I'd get what I needed by going to both stores. i like the larger Targets, but not usually the smaller Targets, even though I shop there. I walked into this Target, and it's kind of blah. It's tiny. I bought an athletic garment and socks, and they had several choices. But, when I went to see if they had printer ink (surely I'm spoiled by the Lee's Summit Super Target, which I'm not sure if they have ink or not), they have selection of products. This Target on Ward Parkway is void of product choice. What's there is there. This Target needs a face lift. The cashiers and employees are nice. The store seems tired. ho hum, I'll go somewhere else. read more

I come to this Target if I am shopping at Trader Joe's but don't seek out this location for any other reason. I prefer the wonderful Lee's Summit location; the one in Lee's Summit is by far my favorite. This one has all the typical Target products, I suppose. But they just don't have the same vibrant, exciting feel as other Targets. This one seems bored and tired of being a Target, while the one in Lee's Summit is perky and full of life. Yes, I just gave Target human characteristics. Go to both of them, compare, and see for yourself. read more

I know everyone says this store is always packed and a mess. And it is always packed but I think this target is well put together, I don't see the mess they are talking about. As for being packed, well yea it's the only target in the area and it's not a super center, what do you expect. I have had friendly and timely customer service and overall had good experiences. read more

If at all possible i prefer to shop local, but I'm not hung up about it. What can i say they're Target a notch above Wal-Mart. They have cute cheap stuff, and even further discounted sections. They have a Starbucks reping the food court. They have khaki and red clad workers that generally seem nice and not too shabby on the customer service. I don't usually need assistance but when i do i don't see much help around and have to go tho the customer service desk. They carry some pretty big name brands in almost every department. I don't go often but when i do it's pretty painless. If I do go I avoid weekends altogether. My only gripe is they tend to run on the pricey side. read more

This Target seemed to be a new one. Along with Trader Joe's it looks like the whole shopping center where these two retailers are is brand new. That makes sense since I remember hearing that there were only two Targets that were attached to a mall where you can walk right into the mall and into Target without having to go outside to the entrance. I am thinking that this location makes number three. This store since it is brand new has a crisp, clean look to it which is refreshing. The old Target in my town looks exhausted and could use a couple shades of white like this one has. Selection is nice and store is kept orderly by staff. The line at the checkout seemed sluggish in being able to check out and be on your way. But that is kind of normal for Target I think. read more

so impressed with sales assistant Sarah who works in women's clothing. we asked her if she could find a size small of a certain sweater. She went to the stockroom and looked and came back with two which we promptly purchased. other associates would probably just say we have everything out on the floor so they wouldn't have to go down to the store room. That Sarah is fabulous!!! read more

This is, hands down, one of the most consistently friendly Target locations I have ever been to. I live near another Target, but will make it a point to visit this one if I can wait until I'm in the area again. The employees seem generally happy and are willing to help at any moment, and most of the time, go the extra mile without you asking for it, i.e. looking for a product at another location, giving suggestions, etc. I am already a fan generally of Target, but this location holds a special place in my heart. read more

I have noticed shelf price is lower but when rung up the price is much higher. I don't come to a store to get ripped off because someone isn't doing their job. It's bad enough they are always out of stuff. One trip something was priced at $2.09 but came up to about $4 and an employee refunded the $2. This trip something was $0.50 came up to $0.99 and I didn't complain but it was annoying. read more

This is an average Target location. Nothing specifically special about this store. They DO have a Starbucks, so that is a plus. Staff is usually friendly... read more

Target - Department Stores Near Me - Kansas City, Missouri

The worst service at checkout. A woman is checking another customer out and I walk up. 'I'm not open. My lights not on'. Excuse me. The only aisle open had 8 people waiting to check out. I asked if they could open another lane. 'I'm working on it'. Hmmm. Friday 2/4 at 1 pm read more

This Target is the worst in the area. My biggest issue is that the shelves are always bare. They look like a bomb has gone off and only random items are left. Target will adversities sales on items. This Target will miss the sale completely because the items are never there. They will tell you about the truck schedule, but it's all lip service. I visit this specific Target at least 4 times a week. The merchandise isn't there. They have spaces for furniture, but it's never there. A smaller, but important issue is that the employees are less than friendly. No one smiles. No one asks if you need help. They actually keep their head's down and try to go unseen. There is a guy in electronics that loves doing this. They will tell you that someone is on their way to help. Spoiler: No one shows. The seasonal area looks the worst. Disorganized without much product. I make it a point to go to 151st or Blue Valley. The distance in drive is also reflected in professionalism and product. Both locations actually have furniture and they have employees that are friendly and willing to help. If you can avoid this Target, do so at all costs. read more

The store is horribly mismanaged. I've shopped there for years because it is close, but they are out of product every single day. For example, I buy heavy whipping cream every week. I have gone to this target twice a week for almost two years and their target brand cream has been available there times in those two years. The store is not kept clean either. I'd avoid it at all costs. read more

We do love having Target so close to our house and awesome neighborhood. Always appears to be clean, fairly helpful staff and never too terribly overcrowded. Prices are competitive with that in the neighborhood - hope to keep it around for many years to come! read more

I LOVE Target. However I just moved to KC and the one on State Line is always so dirty. I have never been to a dirty Target so it is so disappointing. The floors are filthy and there is trash everywhere. These pictures were taken today. read more

I had an online order pickup here, which this store completely dropped the ball on. I had listed an alternative pickup person on the order, and she waited to go pick it up until after we'd received the confirmation that the order was ready for pick up. This was the day following the placement of the order. My alternate arrived -- and they told her it wasn't available! I spent the next day trying to get ahold of the store to find out what the issue was, calling multiple times, being put on hold, then (before even speaking to a representative), having the line cut out. Each time I spoke to the operator, I mentioned that she'd hung up on me previously (what else do you call a cold cut of the line after someone says "I'll transfer you," and she'd reply "No, I didn't...but I'll try to transfer you again." It was like Ground Hog's Day... I even called Target.com, and their representative wasn't even able to get through to the store, despite trying multiple times. When I finally was able to speak to a manager, named Bob, he was incredibly rude and not at all apologetic. He made excuse after excuse -- trying to make it seem that it was somehow not the store's responsibility. It was. He kept turning the issue to the idea that on online order wasn't charged until it was picked up, or asking what the price of the item was at purchase online, or that the alternate pick-up name on the order was not the same as the primary name. I asked what specifically could be done so as not to repeat this incident, and he even seemed to evade a straight answer on that! Essentially, he refused to confirm that the item would be there when the. (He said "It should be there.") He refused to go the extra mile to make a wrong situation right. This store is pathetic. read more

If I'm ever in the mood to shop for items that are out of stock I head to this location. It doesn't matter what the item is. I understand this store sees more traffic than most...but Target needs to have better control of their vendors and inventory. It's a big waste of time to find parking and deal with the hassle of this store and end up having to go someplace else instead. The only plus of this store is the convenient location. read more

It's a busy Target location so it's not always in the best shape. The associates at check out are generally very nice to me and my daughter and love to converse with her which is nice. Other associates in the store don't seem to care much about their job and, in my opinion, have poor work ethic. But they generally have what you need! read more

This target is dirty and dingy. Nothing is taken care of. The carts are all disgusting and make you want to turn around and leave the store as soon as you walk in. Why would there be plastic gloves stuck in a cart? GROSS!! Floors are gross, products are thrown around, not one person asked if I needed help while I was wandering around aimlessly. Overall very unimpressed and underwhelmed compared to the other targets in this area. It looks like it just got an update but was not well taken care of. How sad. Needs a good cleaning crew to come through for sure. read more

This store makes me grumpy. It's the one most conveniently located to my home. I come here because - why? - they're supposed to have everything you need in one stop. On my last few visits I have found them under-stocked on some of my regular needs items. See? That's why I get grumpy. Who wants to go to Target, on a Saturday no less, and then still have to go to another store to get all of your items? Not me. Come on urban Target. Get your stock on shelves before I show up. :) read more

Someone needs to do a serious overhaul of this store. It's the closest store to my house and I still drive to any other store to do my shopping because there is always a problem when I am here. If I need to make a return or do anything at guest service, there is likely no one standing there to help. If I need to pick up an order and (luckily) there's someone there to help, it takes them literally forever to find my order. Every. Time. The app is more helpful when it comes to finding products in the store than most employees are, but how can I even blame them when there's only 4 of them running the entire store at any given time! I decided to do a drive up order on some items that were only available at this store, thinking that the least amount of time I have to spend at this store the better. The drive up attendant was standing there with a cart of groceries, some of which were mine, took my code down so that the time it took them to "deliver" my order to my looked good in their system, and then never handed me anything. 10 minutes later I asked an employee where my stuff was, she handed me things from the cart that had been sitting outside the entire time I was there, and then walked away. Come to find out, I was missing things from my order. I honestly wasn't even surprised. I went back and called and someone on the phone told me they would "go get the items and bring them out to me" 10 minutes later I called AGAIN to check on my stuff and the employee said "I'll call someone on the walkie to go get it right now" and when 10 MORE minutes passed I sent my boyfriend inside to go see what the issue was. He walked up to the same employee that I talked to on the phone who said "I'm gonna be honest I haven't even gone to look for the items yet". All I was missing was a bag of frozen broccoli and a box of frozen potstickers. So my boyfriend says "should I just go get them myself?" And the employee says " yeah that would probably be best". Look I get it, there's probably not enough people scheduled and I'm sure it was busy when I pulled up. But the unprofessional and unhelpful attitude was uncalled for. I will not be be giving this store another chance. read more

Do you enjoy feeling confused, lost, or annoyed? Then this is the Target that you want to shop at. I've lived in three different states and have never run in to a Target like this one. It's like a giant ate a Target, spit it out, and no one cared to put everything back in the right place. Since this Target store is close to Trader Joes and Five Guys I find myself stopping in a few times a month and I still have one "where the heck am I, why would this product be over here?!?" moment per visit. If you put aside it's confusing layout, it is a nicer recently remolded Target in a great location (hence my two stars). read more

3 stars based on my walk in go directly to the ladies toiletries and then back out. Walking in from the mall part the checkout that's directly to the right is sooo bad idk how they keep it under control or how people realize it's a checkout area. The employee had one skin tight khakis, so tight you can see her panty line. I'm thinking isn't that against some rule? Ok moving on, the set up for women's stuff through me off of I'm use to a certain way. Usually about 5 aisles are for women that goes from hair products to toiletries. This isn't the case here they are separated by miscellaneous stuff I can't remember but was frustrated when I was searching. The aisles are really small than what I'm use to and overall I think the whole store is the smallest I've seen for a target. Would I come to shop here? No. And for a fact Walmart is cheaper. Just alil more urban lol. read more

What else can be said that has already not been said? It is Target! They do have a good selection of Apple products & accessories. Also, the staff is well trained and for the most part very friendly! I would go to this Target over others due to its location to Ward Parkway, among other things! read more

Target - Department Stores Near Me - Kansas City, Missouri

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Many times I've come here. Every single time they can't manage to keep normal men's size pants in. But they have HUNDREDS of pairs for odd sizes. Maybe they can figure out to order more of the popular sizes? Probably not. read more

This is the messiest dirtiest Target I have ever seen. Aisles were a mess with product carts and empty boxes everywhere. Layout was weird and hard to follow. Shelves empty everywhere. Got to checkout...cashier was chewing gum with her mouth open and all she said to us was "there you go " three times when handing us our bags. Just an awful experience and will not go back. read more