Had to switch to another provider. Could not see out of new glasses. Could see out of my old…read moreglasses fine. They didn't believe me. After an hour of treating me like a child they grudgingly admitted that they had seated the new lenses improperly. Such an embarrassing ordeal. 9/1/17. Received a call today asking about my review. I explained that I never would have posted a review except receiving a solicitation from them. I do appreciate the follow-up, and the caller seemed sincere. I hope my experience will be taken to heart, so others won't be told to go home and get used to faulty lenses. After they grudgingly reseated my lenses, I wear them still. New optometrist determined a few weeks ago that these glasses from EyeCare Pavilion are fine, needing no update after nearly a year. I love the frames. Miss Dr. Corry.

WARNING TO QUAD CITIES !!!!!!! Do Not Use Eye Care Pavilion…read more!!!!!! Went for eye examination on 30 July. Was told, total was $362.00, (using my frames), and glasses would be ready today, 6 Aug. When I went in this morning to get glasses, I was told the bill was now $409.13 and glasses were NOT ready !! They had not even been sent out !!! SCREWED TWICE !!!! I made it very clear, what they could do with the glasses !!! DON'T GET SCREWED !! GO SOMEWHERE ELSE !!!

The staff were great but the reading they had with my glasses is inaccurate or it could be their…read moreoptical laboratory technician who mess it up. I did progressive lenses and I'm having double double vision when I wear it. In fairness they tried to correct it by changing my frame so they could cut off the bad lens but the result is the same. I paid much for nothing. I can't fake the mistake because I have been wearing glasses for 30 years and this is the first time i had this kind of problem.

Daughter stepped on only pair of glasses 300 miles from home. Staff was AWESOME!!!! Fixed in less…read morethan 30 minutes and almost like new. My new heros. Can't thank them enough.

After initially (and unexpectedly) having my procedure canceled, staff matched me with a different…read moresurgeon and things are back on track. I really appreciate Meg and all of the professionals at the practice. I now have a surgeon I like and trust and I look forward to seeing clearly again.

These Docrors and their staff were outstanding. Made me feel comfortable they were very informable…read moreabout evey thing they were doing. I AM VERY IMPRESSED.

If I could I would give this place zero stars. I was interested in the enchroma glasses and they…read morewere the closest to my home, an hour away. I figured an hour's drive would be worth my time. I was wrong, this place is the worst place I have ever had eye care. No actual colorblind test was done they simply took my word for it. The doctor couldn't answer any of my questions about enchroma. The lady that "helped" me conveniently neglected to look into enchroma even though I talked to her extensively about it. She was to email my prescription and never did. I called today only to have someone on the other end try to argue with me that I wasn't actually there for an appointment when I said I was. Now she is to email my script but I have no faith in this places ability to serve me.

This place deserves zero stars, hands down the worse experience I've ever had. Went in to get a…read morepair of glasses and after 12 days I was notified that the lab had canceled my order because of information the lady in the store did not know. Then two weeks later they informed me that there was a chip in my lens and I'd have to return my glasses to get them fixed. When I went in to pick them up they had a small dog that was yapping at me, which seem very unprofessional to have a dog in an eye glass place to begin with. The frames were all bowed and at that point I was done dealing with them. And to top it off they have yet to refund me my money that I paid in the beginning of over 200 dollars, and keep giving me the run around. If you value your time and money as well as mental health DO NOT SHOP for glasses here.

I came there because I called ahead to make sure I could get glasses with my insurance. I paid for…read morethe eye exam (with my disability check) and after I chose glasses from the predetermined list I was TOLD to choose from, to be told my insurance is one you don't accept. I had to drive almost an hour each way in a borrowed pickup. So no I'm not coming there again.

Seriously, Does corporate approve of the way these stores are run?…read moreYears ago I always got my glasses here. However a few years ago after nobody waited on me for 20-30 minutes; I left and went somewhere else. A couple years ago i went into the store the store employee told me to look around and he'd be right back. He didn't come back so I left. While driving around back of the store I saw the employee vaping. Two years later I was in the store and while at the counter I notices the employee was keeping their one hand in a large purse, She had a damn cat in the purse. WTF

They are very prompt, detailed and thorough in their exams and in their glasses store. They…read moremaintain a nice selection of glasses for both adults and children.

I love coming to this clinic. Dr Penmatcha is very kind and very detail oriented. The eyeglass area…read moreis very nice with a nice selection of frames.

I was in from out of town and forgot my daily contacts at home. They were so helpful and kind…read moreenough to give me 5 dailies free of charge!

Amber W was super helpful and friendly throughout my eye exam and picking new glasses. They also…read morealways help me find the best deal whether it be a sale or my insurance. 10/10 recommend asking for Amber W!