the staff at Labcorp are always curteous and friendlly. I have always got in and had lab work done…read morein al jiffy. I think they are short staffed sometime. I love the check-in. You can't expect the few staff that they have to do everything. I'm sure they will help you if you are not comfortable with your self-serve check in. The wait is never long!! Try going to Unity point and stand in line forever..Merry Christmas Labcorp staff : 8 )

I've now had my blood drawn five times since Metrolab became LabCorp, and, without fail, my…read moredoctor's office at the University of Iowa has had to call them looking for results. Additionally, the new machinized check-process is arduous. Half the time it doesn't work and the lab tech has to manually check me in, anyway. Visits that used to take 5 minutes now take 15-20. I'm actively looking for a different lab.

Staff made an appointment that they didn't honor and then stated it was my fault because the…read morereceptionist working at the time the appointment was made should not have booked the appointment. I had taken time off of work to come to the appointment that I had also waited 3 weeks for. When explaining this to the person at the counter, I was told that I could wait even longer and take a full day off for another appointment and they would maybe honor the appointment the next time. Disappointed at the lack of ownership for their mistake and disgusted at the customer service of the irresponsible receptionist who shrugged as if she could not care less. For a family practice, I found this level of disrespect to be extremely frustrating and would not recommend this place to anyone looking for medical treatment.

Horrible trying to get ahold of them or getting them to refill prescriptions. My daughters doctor…read moreworks Tuesday through Thursday and they ask you to expect 48-72 BUSINESS HOURS for a refill. However they cannot refill an rx if the doctor is not in office. So you get to try one week, then try again the next. My daughter has an active prescription, hasn't missed an appointment, needs a refill, and they are refusing to fill it.

easy scheduling. most of the time I get in as scheduled and sometimes early. Staff is very friendly…read moreand efficient

These people are absolute scammers. I had my insurance take care ofvthis and Quest filed it…read more wrong with them. It obviously got rejected. I had them file again and I have no financial redponsibility because it goes to network savings. Yet, Quest still sent me a bill!! That's scam number one. They also sent me bill with prices double than what they list on their website. I called them with the insurance agent and Quest hung up when we tried to explain it to them!

The worst. I get it they're cheap but God knows they're not getting paid lightly by the government…read moreto have such services. This is the last time we're coming here and just getting health insurance. Incredibly unprofessional workers. Last time they lost my results and it took then 2 weeks to call me back after I've called multiple times for it and to tell me they have no idea what was going on. Then the same thing with my covid test. They "forgot" to order the test after taking a sample. 1 week in waiting for results and they kept saying that the lab was taking longer than expected then tells me later that they forgot to order for covid. Now i need a letter stating i am good to go back to work, Spoke to a lady on the phone telling me if i go in to the clinic i can get the letter anytime, 1 hour in the clinic and they're trying to figure out what and where to get this letter from. Waste of time and tax payers money. Place should just close down and should not be allowed to care for other people's health. Totally unacceptable.

Was in er for low electrolytes...treated quickly and had ekg and chest xray. A resident physician…read morecame in and was very nice. Had fluids and labs by attending Dr. Nurse very sweet. Best experience in this er!

After four weeks of attempting to coordinate care with Genesis Home Medical, I have decided to…read moredisengage entirely. Following the submission of my referral, I received a text message a week later stating that my records were under review and that I would receive a follow-up call to schedule an appointment. That call never came. When I followed up myself, I was informed that scheduling could not proceed without the complete records from a sleep study conducted over two decades ago. This requirement is not only unreasonable but also profoundly out of touch with the realities of long-term medical care. In the 20+ years since I received my CPAP, not a single provider--whether physician, home health company, or insurance--has required those records, or EVEN asked to check the machine. Expecting a patient to retrieve documentation from a defunct sleep center or from physicians whose practices have changed hands and locations multiple times, especially from an era when electronic medical records were barely in use, reflects a disturbing lack of flexibility and common sense. This experience demonstrated a clear failure in communication, accountability, and patient-centered care. I would strongly advise others to seek alternatives.