I came there because I called ahead to make sure I could get glasses with my insurance. I paid for…read morethe eye exam (with my disability check) and after I chose glasses from the predetermined list I was TOLD to choose from, to be told my insurance is one you don't accept. I had to drive almost an hour each way in a borrowed pickup. So no I'm not coming there again.

Seriously, Does corporate approve of the way these stores are run?…read moreYears ago I always got my glasses here. However a few years ago after nobody waited on me for 20-30 minutes; I left and went somewhere else. A couple years ago i went into the store the store employee told me to look around and he'd be right back. He didn't come back so I left. While driving around back of the store I saw the employee vaping. Two years later I was in the store and while at the counter I notices the employee was keeping their one hand in a large purse, She had a damn cat in the purse. WTF

I was willing to sacrifice some quality in exchange for extended weekend hours and the ability to…read moreschedule online. When I received my confirmation it said my son would be seeing Dr. New. I guessed that was a generic term for a new pt but there is actually an Dr. New. We waited just 5 minutes and then my son received as thorough of an exam as any I have encountered in the 40 years that I've had vision exams. Dr. New was personable and the right amount of casual fun without trying too hard to be "cool". He presented his recommendations professionally. My 9 yr old found glasses that he like, was measured, the tech was able to do an online adjudication using my benefit plan so I knew exactly the amount that I owed. My son was crushed when learned that he would have to wait two weeks for his glasses. It turned out they arrived just three days later and we were able to pick them up at 8pm. Everyone was personable and efficient. In the end, I didn't sacrifice a thing and gained great convenience.

The optical dispensary is extremely unorganized with lack of attention to detail. Last year, They…read morewere unable to locate my file when I stopped in to order contacts. I was told they would call me when they located it. This year, my contact prescription that was ordered in person at the store arrived via mail and was incorrect.

My experience here is mixed. The eye Doctor was great, my experience up front is terrible. The…read moreperson waiting on me was incompetent or poorly trained or both. Was fitted in glasses that didn't fit my face & the line for the progressive lens was off. I suggest either go here for your exam & go elsewhere or demand to only deal with a manager.

Little wait time and quick appointment. Staff was friendly and professional and made sure I knew…read morewhat I had available to me based on my insurance coverage. Will return for my next appointment.

I had LASIK done at ESA and now have halos, starburts, glare, eye twitching, foreign sensation, dry…read moreeyes, eye infections, and terrible night vision. I would do your research on LASIK complications and watch real videos of the procedure before having it done. Don't risk it.. wear glasses.

The staff were great but the reading they had with my glasses is inaccurate or it could be their…read moreoptical laboratory technician who mess it up. I did progressive lenses and I'm having double double vision when I wear it. In fairness they tried to correct it by changing my frame so they could cut off the bad lens but the result is the same. I paid much for nothing. I can't fake the mistake because I have been wearing glasses for 30 years and this is the first time i had this kind of problem.

Daughter stepped on only pair of glasses 300 miles from home. Staff was AWESOME!!!! Fixed in less…read morethan 30 minutes and almost like new. My new heros. Can't thank them enough.

0 stars, rude. I come in nicely asking where to go or talk to they acted like I was disrupting…read moretheir PERSONAL conversations NOT work related, were rude about explaining the "deals" and pricing, atmosphere was NOT welcoming, the exam went okay, I felt rushed, I told them I couldn't read the letters once they clicked my eyes for the test, I needed a minute. Hopefully my prescription is accurate lol! This place is a joke. I told them I had no insurance they continue to gossip in my face and I knew she was her face got all red, never coming here again . Embarrassing , and don't even try commenting management do better it's not hard for employees to be cordial and somewhat nice, we pay to be seen and pay to buy the products with our hard earned money. They make it a difficult transaction than it should be ! The other ratings are true.

We've been using America's Best for our eyeglasses for many years now. Staff is friendly. The…read moredoctor has always been fantastic with my son, who had speech and neurological issues when he was younger. The staff is efficient... Which honestly, to me, is even more important than friendly! But here, you get both! Great customer service. Women's frame selection is somewhat dated, I always get my frames from the men's selection and have always been more than pleased.

After initially (and unexpectedly) having my procedure canceled, staff matched me with a different…read moresurgeon and things are back on track. I really appreciate Meg and all of the professionals at the practice. I now have a surgeon I like and trust and I look forward to seeing clearly again.

These Docrors and their staff were outstanding. Made me feel comfortable they were very informable…read moreabout evey thing they were doing. I AM VERY IMPRESSED.

We love V4L and the eye doctor who is in with them. We have had the best experience and the best…read moreresults dealing with them. We live 1400 miles away and use their services when we are visiting Iowa. Patty (who's been there 9 years) made sure that we got in on a deal that was better than our insurance and assisted us patiently in selecting great frames. Several employees have been there a long time so it must be a good place to work. One of the newer guys spent time assuring a good fit when we picked up.

Been using them for over 15 years... knowledgeable.. friendly staff.... great optometrist... great…read moreselection from bargain to high end..... woul recommend them to anyone

For a big box store, this practice offers a surprisingly varied select of frames at very reasonable…read moreprices. The staff seemed quite knowledgeable and friendly. The only drawback that I experienced was the waiting time before pickup of my finished glasses. A great alternative if you don't have vision insurance.

They are very prompt, detailed and thorough in their exams and in their glasses store. They…read moremaintain a nice selection of glasses for both adults and children.

I love coming to this clinic. Dr Penmatcha is very kind and very detail oriented. The eyeglass area…read moreis very nice with a nice selection of frames.