I've gone there for 3 years. Don't enjoy my first experience but it wasn't the worst and it seemed…read moreeasier to keep going back than to find a new eye dr. That was my first mistake. There are several things that have happened but here are the things just from my last visit. I go in and do all my tests. She comes and says he eyes have gotten slightly worse, with one eye being worse than the other. My eyes have always been equal so it was disappointing but whatever. I put the new contacts in and everything is messed up. I can barely see. I tell her that and she gave me a new contact that is the same as my other eye (so both were the exact same) and I could see perfect. Somehow they messed up and tried telling me one eye was worse than the other. And some could say well you're the one doing the test and answering the questions ... Ive done these eye exams since I was 9 (currently 22) and I've never had something like that happen. When im finally done with the appointment the lady is getting me ready to go to the desk to order my contacts. She says to me "the guy up front is a talker so I'm trying to stall before bringing you up" well come on now. I've already been here for an hour and I want to leave. Finally she just gives me my paperwork and says she's not gonna come with because she doesn't want to get stuck up there. So I go up and yeah this guy is a talker. Talking about everything but his eyes. I stood there waiting behind him for at LEAST 5 minutes. Heaven forbid they nicely mention there's somebody waiting behind him. I understand wanting to be polite and let him talk but he wasn't talking anything about his eyes, it was about his wife and plenty of other things. I finally get to the desk to order my contacts and they give me the option of delivery. I took it because it would save me a trip from going to the mall. A couple weeks later I still dont have my contacts so I give them a call. They tell me they were delivered a week ago. Well I never got any type of notification and I never got them either way. They tell me there's nothing they can do and that I have to contact ups to put in a claim. I DIDNT EVEN GET A UPS NUMBER! They never provided anything for me. They finally give me the number and I go to put in a claim. UPS comes back and says they can't do anything so I need to go through the seller. So I call LensCrafters back and they say there's nothing they can do and to contact Johnson and Johnson who officially sell the contacts. So I do. They tell me there's nothing they can do because the seller is LensCrafters. After constantly going back and forth with them LensCrafters finally agrees to resend the contacts. Absolutely ridiculous. Dont bother going there.

One of the ladies working there was quite arrogant and not at all helpful...sad... Do not go…read morethere...

Called and I had an appointment to get my daughter (4years old) and my eyes checked. I had an…read moreappointment to see them within a week at the same time as my daughter. Dr. Guhl was awesome with my daughter and did a very thorough job with both our exams. Seeing them was fast compared to other eyes doctor clinics that had monthhhhhssss waitlist before I could've been seen. I have Tricare and they easily accepted. Thank you for everything!

Dr Guhl is very personable and made me feel at ease for my first ever need for glasses. There is a…read morevery knowledgable optician on staff who helped round out the experience. They accept Tricare. Recommend!

Very nice place! Clean, friendly staff and the virtual eye exam was also nice! They also did a…read morepre-exam in person. I actually like that i filled out her paperwork via tablet! My daughter (9 yrs old) had a great experience here! Smooth easy process and the staff explained everything well (sales/promotions going on etc.) Would definitely recommend!! We had Gianni he was excellent! Oh i also like the fact that in some cases they have same day eyeglasses!!

Very friendly staff. However was unaware this was a virtual eye exam. No one told me until right…read morebefore exam was very uncomfortable with the exam. Even after asking just come back in, no problem. My concerns came to life. I received my prescription glasses and no one fitted the glasses or check or told me I had a thirty day window to come back in. Now I've wasted my annual checkup, purchased glasses off the prescription for near and far sighted and contacts all which the right eye is not correct and can't wear contacts thirty mins without a massive headache. Went back to store to pick up prescription readers handed to me no fitting asked about the wrong vision in right eye or testing readers are so strong I can't wear. what a waste of my money time and new glasses and contacts and a useless prescription. well you won't ever get my business or recommendations for referring customers. Gayla T very non satisfied customers. don't use them ever.

Everyone was very professional, friendly, knowledgeable and patient. This was the most…read morecomprehensive eye exam I have had in a long time.

First up, the girls on the front desk are so awesome. They're fun, friendly, know what they are…read moretalking about and provide fantastic customer service. Great start. It was my first visit so I got the full service. Insurance covered it all so no copay (yay!) I was seen to promptly, my initial eye test didn't take very long. Once taken through to Dr Shockley's examination room, she double checked the new prescription was comfortable and did a few further checks. Very thorough, and very friendly. Inside is very clean, there's ample seating for waiting customers and a gender neutral bathroom in the waiting area. There's also an optical store just opposite the waiting area who can help you get the frames you want from their selection ordered in with your prescription. I highly recommend the gorgeous Kim for specs advice; super friendly, very helpful - fantastic customer service.

I recently found out that I needed glasses for astigmatism and got a prescription and the exam here…read moreat target The optometrist was amazing and so helpful her receptionist was the kindest woman ever and even when I was worried I'd miss my appointment because of tunnel traffic she kept me calm and assured me I was fine After the exam I went to the eye care center in target and got fitted for my glasses and picked out my frames They were ready within a couple of weeks and the whole experience was very simple and easier than I imagined They explained how my glasses may need adjusting and let me know about the warranty they did an excellent job and I am glad I chose to go here

I had a routine exam done at Target Optical the other day and I was thoroughly impressed…read more Dr Botton and her staff were extremely professional. I was able to get an appointment to fit into my schedule, and I was done with the entire process within 45 minutes. She used a new system to take pictures of my eyes which didn't require dilation. This procedure was well worth the extra $39 not to have to suffer through the dilation process! The Doctor has a very personable approach and explained things clearly to my understanding. I will see her and her crew next year.

i would never go to this office. The staff is less than courteous and is not good at explaining…read morefees. Plus after waiting about 20 minutes, they came out and said there was going to be another 30 minute delay. My time is more valuable than sitting there waiting.:

The customer service is terrible. I was told there was a problem with my insurance but it turned…read moreout that they were just incompetent. I had an appointment but the people scheduled to work didn't show up. The reception acted as if I was wasting her time. This isnt my first bad experience with Myeyedr. I only wish I had gone to another eye doctor earlier.