Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

I just love it here, the staff is so kind. I've been going here for the past 3 years and just…read moreeverything the perfect service. I got really expensive glasses last year so this year I just did the standard exam and glasses copy of $35

I was told one price on the phone for an eye exam. I assumed I would be meeting with a doctor…read more When I arrived for my appointment I was charged an additional 20.00 dollars. After the tech ran me through the tests I was told I would have to pay an additional 45.00 dollars to see the doctor to get the results. I feel like I was taken advantage of by a money making machine.

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Following a negative experience with another eye doctor, I was fortunate to be referred to Dr…read more Lasee for an exam and fitting for hard gas permeable monovision contact lenses. My eye prescription and contact lenses are perfect. Dr. Lasee took took the time to know what I wanted and to provide a comprehensive exam and fitting. She cared about my eyes and my health. I highly recommend Dr. Lasee.

Ray has been doing this for 42 YEARS!!! I went in with a…read morebig issue on my fave pair of sunglasses. By the time I had chatted with (I think) his wife, they were DONE! Bro This is not WALMART optical. There are higher end classy, funky and cool frames to choose from. I'm going to have to bring my gal here bc she loves this vibe. Great shop with art, music and MAD SKILLS. Thank you Ray!!!

Love this place. Best service I have ever found in this industry…read more Extremely knowledgeable and creative. Highly recommended.

A fantastic store!!!!!! As soon as you walk in you are so…read morewelcomed by the very friendly staff!!!!! Looking to help but giving you space to browse around!! The selection of frames are truly impressive! The people that work there pay attention to details which is what I look for!! Their lenses are fantastic!! From the moment I entered the establishment till I left was nothing short of a fabulous experience!! The staff was so patient, and I was there for hours and never felt rushed or not taken care of!!! I highly recommend them!!

I can't say enough wonderful things about Sassy Glasses. I don't think I'll ever get glasses…read moreanywhere else. It's more than just a great glasses shop- it's great people, who care. I've been getting glasses there for around 8 years. I have some sunglasses that I got from them ~6 years ago that seem better than my current prescription just because the lenses are SO much better (and my eyes get worse every year). They have options for lenses my eye drs office has never heard of. I made the mistake of getting my recent glasses online to save money- the focal point is on the wrong place and it's just not worth it. They also have the most amazing selection of frames high quality frames you can't get anywhere else. They can replace lenses in my grandmothers designer vintage frames. Most importantly, they are the most helpful, competent, kind, and lovely people. My eye dr made a huge mistake while I'm in a giant, very stressful, crunch to move states for my dream job- Lynn has gone above and beyond to explain all the ins and outs of starting progressives vs computer glasses vs work glasses. I'm a welder/designer/artist so I also do lots of computer work and that means 4 pairs of glasses. (Which is a lot, and stressful, when you haven't been able to get a job for years and have all the costs associated with moving. Which they've been willing to work with me on. I was not expecting that.) She recommended a Dr to get into see quickly for a second opinion and also assured me that the lenses are all under warranty so even if I move and need to mail them back to fix it they will make sure I get the correct lenses that I like. I've had multiple non elective eye surgeries. My migraines go nuts if my prescription isn't right. Bad blue light protection makes me feel uncomfortable. (You can't tell there's blue light protection on these at ALL.) None of this worried them- it made them want to help me get into good lenses and take care of my eyes. You only get one pair of eyes. I don't think it's worth risking them for cheap online glasses. It's also not worth the risk of losing local shops like this one. We only get one world. I agree with what they told me - we should all be trying to be kind and take care of each other, right now. Really, I don't think I'll ever buy a pair of glasses from anywhere else, ever, because it's better for my eyes and it's better for PEOPLE. My family lives in Phoneix so I fully plan to fly back and get new lenses/frames when needed. I want a world with more people and businesses like Sassy Glasses. This is a very stressful time for me and they've done more than anyone to make it all feel doable and to go above and beyond on my very short time line. (When I'm sure I'm a huge pain to deal with because I'm so stressed, too.) I cannot overstate how thankful I am for them and for their excellent customer service, quality product and attention to detail. When I get my glasses back I'll post pictures.

My appointment was scheduled for 5:20PM and I had arrived like 15 mins before and during the…read morepre-test the staff mentioned that the doctor was behind but I probably didn't get seen until about over an hour later. Everyone else that went before me felt like they were taking 30+ minutes but for mine it went by quick so not sure why it took so long. Other than that, the staff was great, just felt like a very long wait.

My husband needed a checkup and new glasses and we've used…read moreAmericas Best in the past (at a different location). He was easily able to schedule an appointment online within a week. He had a thorough review with the doctor, they tested for glaucoma, cataracts, etc and then did the eye test. His vision has changed enough that he needs new glasses (he's been feeling things are blurry) so he was able to order his progressive lenses and sunglasses. $300 for each pair ouch) but progressives are more expensive than regular. They've committed delivery within 7 working days. Lobby is clean, he was welcomed when he arrived so he was happy. He did not have to wait at all for his scheduled appointment and he was able to do the required paperwork online before he even visited so that made it very efficient Glasses arrived in the time promised and husband is happy he can see better.

They never answer the phone. I've been to that location it is never that busy to not answer. Just…read morepure lazy.

I can't even get ahold of anyone to order new contacts…read more I was on hold for 10 mins to have someone hang up on me, now I've called 20 times and keep getting the answering machine. Update: I've called back an hour later and am still getting the answering machine, I even filled an inquiry online.... Nothing.

This place was recommended by PV Costco optical, as I needed lenses updated: keeping the existing…read moreframe. Came here, signed a quick waiver on frame and got measured for new lenses off my updated script. The entire process was quick and easy, hardest part was finding a parking spot on my first visit. New lenses in my frame done relatively quickly and I was able to keep my nice Oakley frames.

Highly recommend Avante. This is my daughter's 4th pair of glasses from them. Very kind staff…read morethat has a high attention to detail. Very fair pricing and we always look forward to going in to pick new frames!

Great prices, and the time it takes to get new lenses is fair. My go-to for new glassesread more

I went through a few different options before settling on these. Costco optometry was easy to work…read morewith both the eye exam part and and choosing of the frames and lenses. The staff was fantastic as was their selection of glasses for Men, Women and Children starting at about 59.99 as the lowest i noticed. I splurged. I went with their $50 off option got a pair of sunglasses and a pair of regular glasses with transition lenses. Depending on the Costco Optometrist used I noticed the regular eye exams varied between $80 to $110 and the Contact lens ones were about $20 more. You can make appointments on line which was really convenient. It took about a week to get my glasses back. Erika at this location had to wrestle with them and adjust them a million times and she did it patiently then we realized the frame wasnt liking the lens she popped them out put them on the same frame that was in store and they fit like a glove. Glad she though outside the box to see if it was me or the glasses. Service was superb. They are always busy but so worth the wait. you can also shop the collection on line. I highly recommend them. Remember if you wear glasses one of the services they offer is cleaning your glasses when you are there so if they are not busy walk on over and ask them to clean your glasses.

A Warby Parker closer to me. Yeah! Today was their grand opening. I walked in excited and was…read morerelieved when Richard welcomed us into the store. I had tried a few styles via the app which was fun so I was ahead of the game. I prefer to plan ahead. :-) Richard provided excellent customer service. He provided honest feedback and expertise. It was nice being here on the grand opening. I recognized a team member who assisted me at a Scottsdale location. This location is in a nice area with lots of parking. The outside courtyard has other cute stores with outdoor seating. This will be my WP store in Arizona. I'm excited to receive my bold new pair of glasses. I love the Warby Parker brand!

Went in for a simple exchange (10:20 today) and had an associate totally lose their cool. For…read morewhatever reason they couldn't navigate their own computer system and couldn't find my order and took that frustration out on us. Claimed they couldn't find it by email or order number. Tried every way to avoid helping me - told me to call the 1800 number and mail it back, and kept raising her voice in frustration. Thank goodness for another associate who stepped in. They found my order in two seconds, accepted my exchange, and ordered a new pair. Everyone has off days, although I never yelled at a customer when I was in retail, but I decided to leave the review because my five year old had to witness it. He had lots of questions about why that woman was so mean to us.