They were very helpful and professional. They listened and I will go back. They were highly…read morerecommended by friends.

I've been going to Ogden Vision with Dr. Dygert for years. I don't have any complaints about Dr…read moreDygert himself (I didn't get to even see him today), but his current front office staff, specifically Julie, are terrible. When I went to check-in they had some questions about insurance. Our insurance had changed but we checked before scheduling to make sure they were in network. We have 2 versions of insurance, one that covers exams & one that covers lenses & contacts. They knew it had changed but didn't request anything before to get it cleared up and then while trying to answer questions with my wife on the phone looking it up, Julie cut me off multiple times & seemed like she didn't want to do anything but prove my insurance wasn't good. The last thing I was told by her was "they would bill it to my insurance but I know they won't cover it so they will send us the bill after." Since it seemed like she really didn't want my business I just decided to leave. Both my daughter & I have been going there but we won't anymore. It's too bad because Dr. Dygart is awesome but I have never dealt with someone so condescending or treated so poorly. Even better, after leaving we called our insurance & they confirmed it was fully covered.

Staff was friendly , professional... HOWEVER. When I went to leave, I had to pay $40.00 for a…read more"refraction test" ( what ever that is ) I should have been informed of this charge BEFORE they performed the test. Not after. This was my first visit to Family Vision Care. Also my last.

I've been wearing glasses for 50 years and recently switched to dr Petersen. He is very…read moreprofessional and thorough. His office covers everything I need - glasses, sunglasses and contacts and are very accommodating

Dr. Roy Gibson is a very thoughtful and thorough doctor, who has great equipment for handling…read moreeverything you need in eye care. His staff is amazing. Great people to work with and to help you!

I came to try this place after I lost my doctor who moved away. I lost my glasses so there was no…read moreeyeglasses for this place to use as an estimation. The nurse assistant did the eye test ( the doctor does the other eye exam) so fast that she incorrectly measured my pupillary distance causing me to see double vision. I told the sale rep that I see 2 lights she said it's my astigmatism, now I found out incorrect pupillary distance cause double vision. Under her advised I should wear it a few days to get use to it. Bad advised, now I see double vision at night and I never see double vision in my entire life before. Then I noticed how I can only see the upper part of the lens and see weird way in the lower part, the rep again said it's because i have astigmatism. I thought astigmatism was supposed to be corrected by eyeglasses! I noticed there is a straight line across the upper part of the lens that I can see real good and the lower part seem to make everything look bigger - like way bigger, like a magnifying glass big. I couldn't walk or look down. The rep took the glass back to test my lens to see if the glasses was made correctly to the prescription. She said it is done correctly! I don't think so. I brought a single vision and I think they made the glasses as bifocal that's why I can see distance (upper part of the lens) and they did the lower part as reading glass but the doctor didn't prescribe the reading level. I went to the dollar store and looked at the reading glass to make comparison. The lower part of the lens looks just like +3 reading glass. Too strong that's why I see things bigger!!!! If they were going to make me a bifocal with no line for free then they should have just add +1 that would have work out and I would have been happy but then with the wrong pupillary distance I would still complain about the wrong prescription. The rep must have seen the different levels between the upper and the lower but still lied to me. The glasses were cute and staffs were nice but not so truthful when you complain about not seeing through the eyeglasses as it should have. At first 2 for $69 is cheap and free eye exam. I recommend not to do the $15 optional test. you can do that online for free. The 2 for $69 are cheap lens with lots of glare, but you can use a windshield treatment to get rid of the glare or cell phone anti glare solution for $10. You would have to apply the coat once a year or depend on your abuse. It's the prescription that causes me to return the glasses. I might have chosen the progressive (no line bifocal) but I wish they did it right since they made it for me anyway. If you select progressive and anti glare then it would be expensive for 2.

Was late to my appointment and the staff did not want to help me reschedule the appointment. They…read moresaid they had a ten minute wait I got there 8 minutes late and they still didn't want to help me.

when my eye doctor recommended eye surgery for cataracts, she recommended the Utah Eye Center. She…read morehad sent both her parents there. I knew she was speaking from experience and not just professional curiosity. Once I met the doctor doing the surgery, I was convinced I was at the right place. Had both eyes done with no issues. I found the staff and nurses professional and engaged. Follow the instructions given and the outcome will be successful.

I was extremely nervous about getting my cataracts taken out and new lenses put in again…read more My eye surgery and lenses could not have turned out any better. They are a super busy office. But I would not trade the almost perfect surgery for anything in the world. My doctor did a superb job correcting things for me so I can work with so much more ease with my new lenses. Thank You.

Dr Rencher is a great eye doctor! His staff is always very helpful. I would highly recommend Dr…read more Rencher!

I've been going to Dr. Rencher for my eye exams and glasses for awhile his kindness and his caring…read moreis A+ his staff is great also.

I asked for UV/blue light protection and I did not get the protection even though I paid for it.read more

I called them to see if they could take my insurance and they put me on hold and left me. I will…read moreget my glasses somewhere else

This review is about ION vision within the LensCrafters store:…read more They messed up my prescription, I kept thinking my eyes would adjust so I waited a little too long to go back in. They wouldn't do anything for me and on top of it they have a completely non helpful receptionist with an attitude problem. Maybe her nose ring is affecting her customer service, not sure. I'm sure they're so busy they don't need my business but I'm gonna take my business somewhere more helpful & friendly.

I had my eye exam at Ion Vision located within this LensCrafters location. After, I decided to get…read moresome glasses. Athena helped me pick out a set of frames, and then another, which was not my intention. I appreciated when I tried on a pair and she said they didn't "look like my style." How funny, but she was right. She did a great job making a connection with me and that was the reason I ended up selecting 2 frames. The process of ordering them took a bit longer than normal, but she was new and still learning their system. I didn't mind at all and she chatted with me the along the way and felt like a friend. The finished frames came in very quickly, maybe a week or so, and the fitting at pick up was very quick.

Professional friendly staff , was in at appt time and out in 45 mins for annual exam. Bad news…read morevision getting worse... lol

Dr Pickett is great! I have been to a few eye doctors over the years and he has by far been the…read morebest I've visited in the area. He went above and beyond making sure I was happy with my contacts. The whole team is very attentive and helped me on my trial period with contacts to find the ones that were just right for me! Highly recommend. Very welcoming and friendly office as well.

Dr Greg Pickett is great, personable and professional; and so is his staff who are friendly and…read morehelpful.