The store data on this affiliate site is incorrect and that was a detriment to me…read more Staff was late to open, was my first experience/impression. I gave them my business due to loyalty to a family member being a former coworker/employee and having a cordial conversation with Art, the store Manager. Exam personnel were kind. Prices were comparable to other eye doctors and not better per se. Although I learned there was a HIPPA breach with personal data. Their system cross referenced and pulled out a phone number for my spouse, that I did not provide on record. Concerning. I was not called when the glasses were ready. I did the legwork and staff was passive about it. Furthermore on the evening of 1.31.25, the shop closer, Ross, was fraternizing with a Walmart employee, Bryce whom got mouthy with me after a simple inquiry I made to him, and got unapologetically indignant with me, a customer, a woman, an elder and later with store management. Overall this was a huge disappointment and I have yet to receive the glasses that cost me close to $300.00 (on the low end of the pricing range) all tolled. Next day, 2-1-25, picked up glasses. I commend Art for allowing the tail end of this transaction to be quick and painless.

The staff in the Shorewood office is rude and incompetent. They do not understand how VSP insurance…read moreworks, they contradict each other in what is told to the customer, and they are simply unprofessional and argumentative when they are blatantly wrong. I would never go to Shorewood Vision for any eye care. It is an embarrassment for the physician that this is the staff supporting them.

I went to my appointment, everything was fine, but then I got a call saying my trial contacts were…read moreready and that it was a "final notice." Funny thing is, I never received a single call before that. I even let her know I had no missed calls at all, but according to them, they "did" call me. And the best part? The only way to get contacts again is by getting another exam... which means paying out of pocket all over again. Lesson learned: don't wait for their call -- it's better to call them yourself. Maybe then I would've actually gotten them.

All I'm saying is save your time and money and just go get ur eye exam at cost co. They WILL give…read moreyou your PD because they care about customer experience. And they also thought it was weird this place wouldn't give me mine. Nice way to loose a new customer and a many year return customer. Also this seems to be a location problem. Never had this problem at any of the other locations. This place gives scam and money hungry vibes. I went here for an eye exam. It went okay until I got to check out. I had asked the doctor about getting my pupillary distance because I order my glasses online. He said it will come out when I check out okay. Then when I got done putting my contacts in I had to ask someone who was going to help me check out. Dylan was supposed to help me. I sat down and I told him I usually get contacts at Costco because it's cheaper. He typed for awhile on the computer and it was awkward silence. Then he said yea it's probably cheaper okay here's your total. (6months of contacts were going to cost about $80 - cost co quoted the same $80 for 9 months........) I paid for the exam. Then came my prescription and my PD is blank. I questioned about it and they said "it's a liability" to give it to me because I was not purchasing glasses with them.... What? A bunch of the people working were questioning me and their attitudes were not nice. One lady called Walmart to assure me they wouldn't give it to me either. Little did they know I went to Walmart out of state before. I've been wearing glasses since I was 10 and I've never had a problem asking for my PD. My boyfriend also has never had this problem. He had an eye exam (no glasses) with americas best in Colorado and they gave him his PD then. No problem. It's a problem because I'm not spending my money with you though. Interesting. Also mind you he brought his old frames in and they charged a $20.00 "handling fee". Dylan had wandered away at this point and they had to find someone else who thankfully was more pleasant. I honestly cannot believe the service here. It's unfortunate. Very unfortunate. I noticed this sign on the way out reading : "whatever it takes. Our commitment to you to do whatever it takes to ensure you're completely satisfied with the product and services we provided you today." I would also like to note they conveniently didn't send me a survey but did send one to my boyfriend. They also had the guts to schedule another eye exam for next year which I did not consent to. How interesting they wouldn't take a simple measurement for customer satisfaction. Seems if all you want to do is throw away money. This is your place. Needless to say I won't be a return customer. Do better. *edit* I did email the corporate email but it's been a few days with no response from corporate. Sara J did email me back... which makes me think the email is fake.... Great customer service Seriously save your time and money. Don't go here.

I love Dr Kuhar. He always explains everything and I leave the office satisfied all my questions…read morehave been answered. I've been going there for years. The staff is also great.

Went in to for my yearly check up and to order contacts I usually go with Dr.kuhar but this time I…read morewent with the other doctor he was testing my prescription I kept telling him I couldn't see so he just gave up and he never got it to where can see so when I got my contacts it was the wrong prescription I had to go back again with Drkuhar this time and he took his time and got my right prescription he ordered me my trials and when I called back to order my yearly contacts with the right prescription they were trying to charge me again $600 to order these new contacts even though I had already paid last time when they messed up and gave me to wrong prescription I had spoke with Margaret and she was rude and not helpful at all I was explaining to her the situation and she just said it was weird and seem like she didn't want to order me the right prescription she was telling me only one of my prescription had changed but no it was both I'm not sure if these people are not communicating with each other or writing notes but this is very unprofessional she kept saying she would have to talk to her supervisor so I asked her if she can ask her and she said she wasn't in so I asked when would she be in so you can ask her because this is something I need to know as someone who is -11 with stigmatism I need to be able to see and she said she couldn't tell me and thats it she could've been more useful and put me on hold and ask someone else that maybe would've known but no she didn't seem too interested in helping when they are the ones who messed up. When I told Drkuhar about it he said we would just need to return my old prescription and they would order me the new prescription I don't see why they would make me pay twice or not put in more effort to fix the problem they caused if the first Dr would've just took his time and listen but since they already took my money the last time they probably don't care to help me actually see. Don't think I would recommend this place to friends and family

Great Service! After seeing Dr. Greg, we left feeling that…read morewe were listened to...well examined, educated and satisfied!

Awesome service from Dr. Ann, who is experienced in her field and thoughtful to patients' needs…read more(there was one trouble regarding payment during my visit and we had it sorted out without a hitch :)! The clinic is well-furnished, clean and very spacious but private. I haven't looked at the selection of frames, but they seem to be what's on offer at other stores. Will definitely take another visit the next time for my eye care needs!

Dr. Weisz and her team are excellent! Dr. Weisz is always courteous, professional and caring. Her…read moreteam of technicians are extremely helpful and equally courteous and professional.

Would recommend this office. Received my glasses with the wrong prescription. Returned two times to…read moreget them corrected. All I got was excuses and no satisfaction. No service after the sale. Not sure if the office or the corporation that directs them. Nice enough staff but no service after the sale.

If I could give this place no stars I would. I went here to get my glasses. paid over $400 for my…read moreglasses just to receive a bill a year later telling me I owe money on the glasses I already paid for. I called them to see what was going on and blamed my insurance. My insurance said they never sent them anything and that I paid in full. When I told rosin what the insurance company said they said they would get back to me and never did. Fast forward to now when they sent another bill. Since they are only open three days a week I had to get them and the insurance company on the phone at the same time. At that point rosin started singing a different tune. in So many words the lady on the phone admits the insurance did nothing wrong it was them and they wanted more money for glasses that were already paid for. I wouldn't recommend this location at all.

Went here for an eye exam and really liked how I was treated. The ladies who work here are very…read morenice & helpful. Dave was also really nice & explained everything about my eye exam.

They do repair repairs without calling you like I took my phone in to get their screen repaired…read morebecause I was looking for a quote and they end up doing the work without calling me for without me authorizing anything like if this was a mechanic, they would call me back to find out we want to do this and this and this, but rather they just did it and charged me for it

They installed a new battery in an iPhone 11 that Best Buy was unable to complete…read more CPR has earned my future phone and computer business.

I just love this Boutique. I love the personal attention the very friendly staff helps you find…read moreoutfits in my size. Love that this shop has alot of gift items. I would recommend this Boutique.

I have had some recent body changes and needed to find jeans for an upcoming performance. A friend…read morerecommended I try looking at Posh West. I made the 30 minute drive today, and I am so glad I did! Kristin was so helpful with sizing and so patient, bringing me multiple pairs to try on. She gave me honest feedback and opinions, making sure I left with the pair that would work best. I even found a great dress for a date night in the city. This place is a gem and 100% worth the drive. I will be back!

Always a pleasurable experience shopping here. Very friendly…read moreand helpful service with a large selection of products and juice. The constant deals are a good value and the rewards program basically provides me a free device every few months. Good deal.

One of the best customer service I've ever gotten from a vape shop. The employees are super…read moreattentive with you. They had even helped me out fixing a vape cart that had broken on me that same night I had purchased it. They pulled a miracle for me lol.

My whole family has been going to Dr. Cutler for years. Dr. Cutler takes his time with each…read morepatient and you are never rushed. The staff is caring and professional. My 8 year old daughter didn't see the eyeglasses that she wanted, but the employee who does the eyewear ordering sat down with her and they went through catalogs and on the computer until she found the pair she wanted. It was very sweet of the employee who did that for her and it made my daughters first time getting glasses a much better experience. I honestly feel that Cutler Eye Care is the best.

I was quoted a different exam price on the phone they make you buy a membership to get the price…read morethey quoted and 300.00 for a "contact exam" ? I was hesitant to pay this much for an eye exam but hopefull to find someone that could make contacts work for me. They are not specialists, its the same exam you get at Costco for $79.00...The Dr took one look at my prescription and told me contacts were not for me but then gave me a free trial pair and charged me 300.00 for a "contact" exam while writing me a prescription for glasses. This place is a complete rip off, they will try and sell you everything in the store and its way over priced. save your money!!