Wow!! Color me impressed. The staff is great, informative and helpful. Dr Tahir is exactly the kind…read moreof person who should be a doctor - knowledgeable and reassuring and kind. Nancy is an absolute delight - I felt like my best friend was helping me pick out my glasses. I highly recommend this office! Oh yeah, as a bonus they have the coolest fish tank I've ever seen in real life.

Do not go here to get contacts. Their customer service is lacking and explaining policies does…read morenothing. They have no problem charging customers over $500 for prescription even after you questioned them while you were getting them only to be right all along. Trying to talk clients into getting contacts over glasses is a rip off. The contact class is a ripoff. Just another way for them to get money from you.

I love Dr Kuhar. He always explains everything and I leave the office satisfied all my questions…read morehave been answered. I've been going there for years. The staff is also great.

Went in to for my yearly check up and to order contacts I usually go with Dr.kuhar but this time I…read morewent with the other doctor he was testing my prescription I kept telling him I couldn't see so he just gave up and he never got it to where can see so when I got my contacts it was the wrong prescription I had to go back again with Drkuhar this time and he took his time and got my right prescription he ordered me my trials and when I called back to order my yearly contacts with the right prescription they were trying to charge me again $600 to order these new contacts even though I had already paid last time when they messed up and gave me to wrong prescription I had spoke with Margaret and she was rude and not helpful at all I was explaining to her the situation and she just said it was weird and seem like she didn't want to order me the right prescription she was telling me only one of my prescription had changed but no it was both I'm not sure if these people are not communicating with each other or writing notes but this is very unprofessional she kept saying she would have to talk to her supervisor so I asked her if she can ask her and she said she wasn't in so I asked when would she be in so you can ask her because this is something I need to know as someone who is -11 with stigmatism I need to be able to see and she said she couldn't tell me and thats it she could've been more useful and put me on hold and ask someone else that maybe would've known but no she didn't seem too interested in helping when they are the ones who messed up. When I told Drkuhar about it he said we would just need to return my old prescription and they would order me the new prescription I don't see why they would make me pay twice or not put in more effort to fix the problem they caused if the first Dr would've just took his time and listen but since they already took my money the last time they probably don't care to help me actually see. Don't think I would recommend this place to friends and family

I went to my appointment, everything was fine, but then I got a call saying my trial contacts were…read moreready and that it was a "final notice." Funny thing is, I never received a single call before that. I even let her know I had no missed calls at all, but according to them, they "did" call me. And the best part? The only way to get contacts again is by getting another exam... which means paying out of pocket all over again. Lesson learned: don't wait for their call -- it's better to call them yourself. Maybe then I would've actually gotten them.

All I'm saying is save your time and money and just go get ur eye exam at cost co. They WILL give…read moreyou your PD because they care about customer experience. And they also thought it was weird this place wouldn't give me mine. Nice way to loose a new customer and a many year return customer. Also this seems to be a location problem. Never had this problem at any of the other locations. This place gives scam and money hungry vibes. I went here for an eye exam. It went okay until I got to check out. I had asked the doctor about getting my pupillary distance because I order my glasses online. He said it will come out when I check out okay. Then when I got done putting my contacts in I had to ask someone who was going to help me check out. Dylan was supposed to help me. I sat down and I told him I usually get contacts at Costco because it's cheaper. He typed for awhile on the computer and it was awkward silence. Then he said yea it's probably cheaper okay here's your total. (6months of contacts were going to cost about $80 - cost co quoted the same $80 for 9 months........) I paid for the exam. Then came my prescription and my PD is blank. I questioned about it and they said "it's a liability" to give it to me because I was not purchasing glasses with them.... What? A bunch of the people working were questioning me and their attitudes were not nice. One lady called Walmart to assure me they wouldn't give it to me either. Little did they know I went to Walmart out of state before. I've been wearing glasses since I was 10 and I've never had a problem asking for my PD. My boyfriend also has never had this problem. He had an eye exam (no glasses) with americas best in Colorado and they gave him his PD then. No problem. It's a problem because I'm not spending my money with you though. Interesting. Also mind you he brought his old frames in and they charged a $20.00 "handling fee". Dylan had wandered away at this point and they had to find someone else who thankfully was more pleasant. I honestly cannot believe the service here. It's unfortunate. Very unfortunate. I noticed this sign on the way out reading : "whatever it takes. Our commitment to you to do whatever it takes to ensure you're completely satisfied with the product and services we provided you today." I would also like to note they conveniently didn't send me a survey but did send one to my boyfriend. They also had the guts to schedule another eye exam for next year which I did not consent to. How interesting they wouldn't take a simple measurement for customer satisfaction. Seems if all you want to do is throw away money. This is your place. Needless to say I won't be a return customer. Do better. *edit* I did email the corporate email but it's been a few days with no response from corporate. Sara J did email me back... which makes me think the email is fake.... Great customer service Seriously save your time and money. Don't go here.

I have had nothing but positive experiences at Eye 2 Eye Vision. Everyone, from the receptionists,…read moreto the technicians, to the doctors....fantastic! On a yearly visit, they discovered that I was at a higher risk for glaucoma. They were able to work with my insurance to cover a checkup every six months, instead of yearly. I am so appreciative of the proactive approach they took in taking care of me. I would also like to give a shout out to Crystal, the technician who has administered my tests. She is an absolute joy and makes my appointments much more pleasant! She is truly an asset to their practice!

I normally never write A review unless it's really good or it's really bad and unfortunately my…read moreoverall experience with this office has been a complete nightmare. For as long as I have a worked in the medical field and have been a patient I have never experienced a doctor's office That refused to do their job. Such as; 1. The medical assistant and Dr. Beth Ann Svetland failed to provide basic and accurate documentation of my chief complaint and current symptoms during my initial and follow-up appointments. The lack of documentation later prevented my Workmans Comp claim to be approved. 2. The front desk kept ignoring my requests to call and confirm that my insurance was in network, and demanded that I pay the out of network costs, otherwise I wouldn't be seen by the doctor. My insurance was finally confirmed to be in network. 3. The back office refused to follow the instructions on the back of my insurance card, to call or go to the appropriate website to submit my prior authorization. I was out of my medication for almost 3 months, delaying the treatment for my recently diagnosed severe eye condition. 4. The manager simply covered up for her staff by lying about the progress of my prior authorization, aggreeing to charge me based off of my explanation of benefits while refusing to bill my insurance first. She defended their inappropriate behavior and showed absolutely no empathy towards my situation. A couple of weeks later I came into the office asking to speak with Dr. Svetland and the medical assistant who I initially saw, and about 4 more times again during my treatment. Since they failed to document any of complaints and symptoms until about the 4th visit, I wanted to see if they could recall any of the information that I gave them during my earlier appointments. As without any of that documentation my Workmen's Comp. claim would be denied. She stated the medical assistant no longer worked there, and that her previous notes could not be amended. Her solution was for me to see another doctor and "throw her underneath the bus" for not doing her job. 1 week later, during the middle of my treatment, I received a letter from Dr. Svetland. It said that she would no longer be my physician because "there are significant philosophical differences in our views of medical care and treatment. To make a long story short, I have been abandoned by my doctor in the middle of treatment for a serious eye condition. My upcoming appointments have been cancelled and I can only be seen for emergencies. They are refusing to complete any of the requested forms from Workman's comp, and I have been given barely a month to find another doctor. If this is what they consider quality patient care, then we have a problem! I can't be the only patient that has been neglected and tossed aside due to insufficient amount of staffing. I guess we shall soon find out!!!

Great Service! After seeing Dr. Greg, we left feeling that…read morewe were listened to...well examined, educated and satisfied!

Awesome service from Dr. Ann, who is experienced in her field and thoughtful to patients' needs…read more(there was one trouble regarding payment during my visit and we had it sorted out without a hitch :)! The clinic is well-furnished, clean and very spacious but private. I haven't looked at the selection of frames, but they seem to be what's on offer at other stores. Will definitely take another visit the next time for my eye care needs!

I'm always amazed at the quality and care of Dr. David Morimoto. He and his Partner Dr. Aras Zlioba…read morehave put me at ease. Having the pain of a corneal abrasion is the kind of pain I wouldn't wish on my worst enemy. They immediately recognized it and treated my injury and Dr Morimoto saw me on his day off just to be sure I was healing properly. I am so grateful and humbled by the care and attention they have given me. They are truly Doctors in the sense of "do no harm" always worried about my comfort and care. I cannot endorse a more deserving pair of Doctors than Dr. Morimoto and Dr. Zlioba Thank you! Thank you! Thank you!

FANTASTIC!!! He pulled out my molars a couple years ago. Great staff! I heard from a lot of…read morepeople around the Joliet area that this was the guy to go to and they were right. I would very highly recomend them!

Wanted a diabetic eye exam. Was told I needed a vision exam first and then would have to come back…read morea different day for the eye exam. I did not want a regular eye exam. They said I had to do both. Gave them my vision and medical insurance cards. Dr was nice and glasses were reasonably price. Next exam was a month away. The day before they called and said that someone marked down I was self pay. Um no. Oh we need your insurance. No you have it and when I was in a photo of it was taken. Oh must be we are out of network then and I would have to pay the entire cost out of pocket as they wouldn't do the paperwork for me to get reimbursed. By this time wasn't going to argue so I just told her to cancel the appointment. She said ok and hung up. Went elsewhere with no issue at all. I went somewhere else and was able to get just a diabetic eye exam with no proof that I had a regular eye exam. They wasted my time. I have since dropped the vision insurance. Since I know now both eye exams are not required like this told me they were, I will go elsewhere.

Fairly priced, they accept most insurance, and their inventory is great. Customer service with kids…read moreglasses is great. My daughter broke her glasses and they got them repaired within two days.

We have been going to Ortiz Eye Associates for years. Drive over an hour to get there but it's…read moredefinitely worth it. Very professional and friendly staff. The doctors are very thorough in their exams and explain everything very well. They make our yearly eye exams fun. Could not recommend the office more!

I received excellent service from both the staff and Dr Moreno. Everyone knew their job and did it…read morewell and with a smile. Very pleasant experience. Thanks.

Dr Larson does a great job! He listens and gives a thorough eye test. If your prescription isn't…read morechanged he doesn't try to sell you new glasses if you don't need them. I highly recommend him!

I've been going to Dr Larson since I first started wearing glasses when I was 11 years old (I'm 23…read morenow). My entire family goes to him as well and has been for years. Hes so knowledgeable and very good at what he does and makes you feel comfortable the second you walk into the office. He gets the exams done quick and never tries to overcharge on anything or give you something you don't need. The ladies at the reception desk fill your orders quickly and run that place like a well oiled machine. I would recommend to anyone! Great place!