Amazing experience at Bayamon PR facility. I would rent from them even if we had to take an Uber…read morefrom San Juan airport.

Target in Bayamon has some of the best agents. They are friendly, efficient and do a good job…read moreexplaining the bill. I have rented from Target for the past couple of years and these guys even remember me from one year to the next.

Un gran servicio al cliente muy atentos y bien profesionales. Y sus precios son de exelencia les…read morerecomiendo usar sus servicios.

AVOID THIS PLACE BY ALL MEANS!!!!!!…read more To start, the price may look right compared to the other car rentals, but it's not worth it. Came out to PR in August to visit family. We land, we got our bags, we're waiting for the "shuttle" to pick us up... he missed us 2 fucking times! Literally just sped and left us there!! Not to mention it was hot as fuck. We had a toddler and hella bags! We wound up waiting a whole hour & 20 minutes for the shuttle to get us. They drove us to the place which was like 15 minutes away from the airport. That's not inconvenient at all.......... (sarcasm) So we get there. We had 6 of us. We should've been fine in a 5 seater because my uncle had a truck and he was picking half of us up. Turned out we didn't have enough room. So we wanted to upgrade to a van. It was $565 for a regular Kia 5 seater. EXPLAIN TO ME HOW IT WOULD'VE COSED A WHOLE EXTRA $500 to get a van (2 extra seats). So nope we took the car we had. Fuck that. We drove like my Mexican side of the family and just squished hella of us in the car lmao! Anyways after 2 weeks passed, we go to return the car! Everything was in immaculate condition!! The only thing wS the car was a bit dirty, not by actual things! We cleaned all the garbage, just had a little sand here and there from our few beach trips. Literally not alot! We cleaned most of it. They tried to charge us $480 for cleaning!!!!! What in the actual fuck!!!! AVOID THIS PLACE BY ALL MEANS! Just rent the jeep from across the street. Anything! Any car from right across from the airport. Don't go to this joke of a place!

Absolutely a terrible waste of time and money. Had to wait over 40 minutes for the shuttle from the…read moreairport. Get to the location and I have been outside in the hot sun for over an hour and a half. Still haven't gotten my car. I will never use them again

Don't..... don't.....,, Rent in this place, we have very bad experience. People here are rude, this…read moreplace was not busy , and took them 1hour to release the car.

Recently I needed a truck to move some things and after a local research I decided to rent from…read morePopular Auto. These people arebthe best. Very informative, courteous and with a wide variety of trucks that certainly can accommodate any needs. And they rent late model cars too. Definitely my very first choice to rent a truck or a car.

Gio is new but he was absolutely wonderful. Super friendly and helpful! We had issues with the…read morecredit card company and travel charges but they were very patient and helped us work through the issues. Would definitely recommend due to the customer service. Thank you!

Bait and switch!…read more They tried to add a "$75 fee" at pick up When my husband showed them the all inclusive quote without the $75 fee they seemed relieved they didn't have to do the rental paperwork etc when he said we would go elsewhere! Go to Enterprise at BQN and save yourself time, money and aggravation! Enterprise is always great!

On May 9th 2026 I arrived in Puerto Rico with my 10 year old son who had severe cerebral palsy. I…read moregot there to the rental agency and there was only one employee at the counter and the poor girl had a line out the door. Anyways I get my car and when I get in the highway I notice the mirror is loose to where I can't properly see out of it. So i go back a few days later ( because it was affecting my ability to see and safely switch lanes) so they give me another car. I get in that car and drive almost two hours to Parguera. On the drive I notice the vehicle has a severe loose suspension part because as soon a as I hit 50 mph it started chargin shaking bad. So I figure ill just take it easy and return out the next day since I had scheduled a bioluminescent bay boat tour. I go on the tour and when I go to get back in the vehicle I see something moving. There are roaches all over the car. This is where y son being special needs and having severe cerebral palsy comes into play. Because of his cerebral palsy if he has an itch he is unable to scratch. So if a roach was to crawl all over him go in his mouth or ears he wouldn't be able to swat it off. So I called allied immediately and informed them of the situation and explained that I can not put my son in that vehicle because of the risk. I asked them to at least send out another car or send the tow truck with another car and take the one I have. They refused to. They said they could not help me because there was no one to authorize that and that I would have to drive an hour to aguadilla to pick up another car. By this time i had spent over and hour and a half trying to get a car from them. In the end i had to drive to aguadilla risking my sons health. ( and yes something got to him because his ear was red so i used baby oil t in case it was in his ear to kill whatever got in there and flushed it) so i pick up the car and had plans for the following day at 1pm. I figured maybe my son will fall asleep on the ride home. Well that was impossible because the road noise was ridiculous ( obvious sign of over inflation on the tires) so my don didn't sleep and by the time I got back to San Juan it was 3am. Needless to say my son didn't get up on time for us to make the boat tour I had set up at 1. I go to autozone and get a tire gauge. The right side of the vehicle tires are inflated to 70 and 72psi and the left side to 90 psi. These people are incompetent and are going to cost someone their life if they haven't already. I am planning on escalating this matter. All I got when I returned the car on May 17th was an I'm sorry. That's not good enough for my son and any other people that may go rent a car from them and have their lives put in danger because of incompetence. I have photos and video of all of this. I only made this a five star because i know how these algorithms work and 5 stars will be at the top.

My husband had a reservation for a car. His flight came in at 9:30pm and this company rented out…read moreall their cars leaving my husband stranded. He had to wait 3 hours for a relative to pick him up.

I'm so glad we booked this fun day on water island with Rachael's! They are gas powered and our…read morefamily of 4 had a blast exploring the small island. We ate at Heidi's, we arrived by private boat ferry, we had an awesome day at Honeymoon Beach. The fort was not our favorite but the icees at the food truck and exploring was so fun!!

Whatever you've heard about water island and the golf cart situation, it's even better! This is one…read moreof the most unique and epic experiences of my life! The views from the high points of the island are spectacular. The golf cart rentals make it possible to explore the island and enjoy all that it has to offer. The golf carts are alittle more "loaded" than regular golf carts, they're able to go up mountains. The team is very helpful in giving you a full "need to know" tutorial on exactly how to drive the carts and where! Excited to come back again!