Just another dealership service department where you will be overcharged and may or may not have…read moreyour car competently diagnosed or fixed by the time you pay them and leave. For fair, honest, highly competent automotive service and repair at a fair price, I highly reccommend both Scott at ACME auto and deisel and Ray at Tipton automotive, both in Burnsville NC.

Garage scheduler was combative and unprofessional when asked about the curious timing of a…read moredangerous mechanical failure that occurred while my vehicle was under repair for a different problem, and did not inform me that this life threatening failure had occurred before handing back the keys. He and a female manager there yelled at me for a very lengthy time in direct opposition to anything resembling acceptable customer service. If you have to get work done there, definitely do NOT question them about the nature of the vehicle's issue, and bring your own fan if you have to spend time in their waiting room during the summer, as there is neither air conditioning nor a fan for customers' comfort. Also check your brakes before your leave.

I am very grateful to this service Department. On the road we experienced a somewhat overheating…read moretransmission and front wheel noise on my Chrysler. My dad and I both suspected a bearing issue! I called many service shops in Greeneville and this was the only one able to get me in the very next day! Thanks to Bobby for making this happen. So appreciated! The car needed transmission service and a wheel bearing! My car is now running smoothly and road worthy again! Thank you!

Wow--what a great experience with Cars Plus Lenoir! Josh responded to my inquiry the very same day…read moreand followed through on everything I requested. I was looking for a specific car, and since I'm located in another state, I had a few concerns about the process. However, Josh made everything incredibly easy--honestly as simple as buying from Amazon. Once we decided to move forward with the purchase, the vehicle was delivered quickly and without any delays. The whole process was smooth from start to finish. If you're in the market for a specific car, I highly recommend calling this dealership first

So, these folks are definitely the opposite of high pressure. Called three times and applied for…read morefinancing for a vehicle through their website. No one ever called me back, no one bothered to tell me if the car I applied for a loan for was already pending a sale. They would say, I'll have someone call you, but no one ever did.

I was ready to buy a vehicle, however the vehicle needed a few things fixed. The hood latch was…read morebroken and the timing belt had never been changed, the recommendation was that the belt be changed every 60,000 miles. The vehicle had 120,000miles on it. The owner, was not willing to compromise on the price. He stated that the repairs could be done by his mechanic, but he would have to charge for those repairs. I felt that this was not acceptable, so therefore I bought a car from someone else.

Fantastic price for our car & it was in incredible condition. The staff were friendly and it was a…read morezero pressure environment. We definitely plan on buying our next car here!