Finally pulled the trigger on our screened-in porch and back deck after dreaming about it for 10…read moreyears, and JM Decks and Fences crushed it. I gave them my original sketches and ideas; they ended up building something way better than I had envisioned. A few things that really stood out: * Pro-active Communication: I was never left wondering what the next step was; they kept me in the loop the entire time. * On-Time & Reliable: The crew was punctual and stayed on schedule (even on those very cold days), which is rare to find. * High-End Craftsmanship: You can tell they take pride in the details. The build quality is top-notch and feels incredibly solid. If you're looking for a team that's easy to work with and delivers exactly what they promise (and then some), I can't recommend them enough.

JM Decks did top notch work on our deck project from start to finish. I can't recommend them…read moreenough! I did my homework and had 3 estimates from different contractors before starting this job. JM came in the middle on pricing (way below the highest estimate). The contractor that gave me the lowest estimate didn't want to go through the permitting and inspection process so that was a big red flag for me. The highest priced contractor wasn't even able to answer some of my most basic questions even though their estimate was several thousand dollars higher than JM Decks for the exact same job with the exact same materials. This was a complete tear down and rebuild of a double deck (1st and 2nd floors) and I wanted to be sure it was done right since my family will be using the upper deck a lot and I want the peace of mind of knowing it's safe. The crew that came out did a fantastic job on everything from tearing down and removal of the old deck, to building solid concrete footings and building the new deck. The office staff did a great job of dealing with the permitting process and providing me with the drawings I needed to get approval from the HOA. Communication was excellent throughout the whole process and everything was done in a timely and professional manner. I have already recommended JM decks to friends and would recommend them to anyone. 5 stars!

I agree with the negative reviews. My review is intended to warn potential clients to reconsider…read moreworking with this company. The work is not the quality I was promised, and the customer service is terrible. I had my deck sanded and stained in April, and I noticed issues with exposed/unprotected wood after only two weeks of the work being done. It took until August to get Chris back to my home to see the problem, after several dismissed emails and phone calls. He assured me he wanted to make it right, and I was left with the understanding a second coat would be applied. Finally after persistent calls, a crew of three arrived at my home to do "touch ups," and told me there was no plan to apply a second coat. Also, they would not be returning to do additional touch ups when needed. I have yet to receive a return call from Chris, the owner, and like another reviewer, there is always someone different taking my calls at the office. In addition, I have called several times in the last week to ask for a can of stain so that my contractor could match a few new planks he needed to replace after a hardscaping project. When the touch-up crew came, they did not have a can to leave for me, nor did they have the courtesy to stain the small area while they were here. Instead, they poured a small amount of the stain into a container I had to provide. Overall, this has been a very frustrating experience.

Chris Miller and his company destroyed my new patio! The…read moresealer the morons used was an incorrect sealer - which only trapped water/moisture between my paver stones and the sealer, They look wet - don't they?...but they're not! It took literally close to 2 weeks to completely dry out or evaporate, if it didn't rain. But after a fresh rain - back to what you see in the photos. My patio looked diseased! (see attached photos). Many months went by going back and forth with no one showing for scheduled appointments. When they finally did show - what was their answer? ...to add more of the incorrect sealer -- twice more! So now, the morons tried to use a paint stripper, to get off the three thick layers of the incorrect sealer. Power washing that off, damaged my home's vinyl siding and firepit cover -- when the bits of stripper that flew off -- landed on my siding and firepit cover -- leaving permanent marks on my siding and multiple chip marks on my firepit cover, where it ate away the paint. The morons were negligent and incompetent in not covering part of my siding in the area being worked on, with simple plastic sheeting, or for my firepit cover, with a tarp. You never speak to the same people at the office more than twice - and different workers show up every time....when they do show. This all due to a very high employee turnover rate, with these workers having little to no experience. The owner, Chris Miller, is another incompetent boob, not caring at all regarding fixing the problems, or the customer's needs. He's all about the money -- just wants to get paid for a failed job! I honestly don't know how this company stays in business. They have yet to fix these issues with my siding or firepit cover, many months later, both which need to be replaced. I had to hire another company to fix my patio paver problem, which THEY DID, the first time. Do yourself a favor, and save yourself a lot of headaches -- hire someone else for your outdoor projects! See you in court.

My experience with Torres Deck and Fence was fantastic! They responded within an hour of me asking…read morefor a quote and made an appointment to come out the next business day. They showed up on time, gave me a very reasonable quote to fix my fence gate, and was then back 7 days later to do the job. They were very professional, thorough and I will definitely be calling them again next year when it's time to replace my fence. Outstanding customer service!

From the owner: At Torres Deck and Fence, our mission is clear: to be the leading nationwide builder of outdoor…read moreliving spaces. We are dedicated to transforming backyards into stunning retreats that enhance the beauty and functionality of your home. With a commitment to innovation and excellence, we leverage cutting-edge techniques and materials to set new industry standards.

Kenneth is the best! He built a screened in porch on our new house. He sub-contracted the key…read morecomponents and handled all the inspections. We a really enjoy our porch and have recommended him to many others.

Highly recommended. Lots of attention to detail, high craftsmanship - well built. We love our new…read morescreen porch. Kenneth kept us informed about the next steps and come in ahead of schedule. His crew was hard working.

These guys are super fast and do great quality work. The 80' privacy fence was installed in a…read morematter of hours. It's is straight as an arrow. The top of the fence is level. The owner is very responsive and flexible. I would recommend their services. I will be using this company again in the future.

Summer called me to let me know there was a delay in materials right after i left a not so good…read morereview complaining about a no show So all is forgiven for the slow start

Their value and price are reasonable, and the service quality is excellent. I appreciate how they…read moreprovide comprehensive service from start to finish.

From the owner: Professional glass and aluminum company serving all of North Carolina. Frameless showers, windows,…read morecustom mirrors with interior architect design.

Always arrive on time or earlier! Highly qualified and…read moreprofessional senior discount is appreciated

Two guys showed up in the morning to prep kitchen island lighting. They left after an hour to "get…read moresupplies." They were gone for several hours and I finally called the office to inquire and request to cancel the job since the guys disappeared for the day. I ran out quickly and when I got back my husband told me the guys had come and gone. I called the office and asked and the woman on the phone told me...as though it was perfectly normal...that they had simply gone back to my house to collect their tools. They left tarp out, wires hanging out of the ceiling, my designer lights for install tossed in a pile on a side table. Absolutely awful experience all around. Completely unprofessional.