quick estimate delivered service on time the finish job was perffect all the employees support…read moreeach other great service....Perfect

First, I will say, that the repair of my vehicle was very very satisfactory. The people and persons…read morethat run the repair part of this business ...salute! Now, whoever Steve is....you are an ass____. No matter how hard I tried to get another employee beside YOU ( Steve ) you always intercepted and laughed and mocked me. Yes, I am a woman, and so clear you made it that you are a member of the " boys club ". You, Steve, made me feel unreasonable ... calling for an update after 2 weeks? 2 weeks ? 2 weeks ? Making it seem to my husband that I am just lulu...........lying to him about our correspondence. I will most certianly make sure no woman comes here. I have tried several times to get anyone from this facility besides Steve......nope, not ever is that going to happen Owner.....William Laliberte Manager.........Kevin Laliberte Who is Steve, and why is he running your business

My wife and I recently bought a 2022 Bronco from Karl Flammer Ford and worked with Greg Hiland. He…read morewas low-pressure, professional, and genuinely fun to deal with. We joked and laughed through the whole process, but he stayed focused and made sure everything went smoothly. Greg really went out of his way to take care of my wife and I and made the car-buying experience enjoyable instead of stressful. He's a great guy and a wonderful salesman. The dealership has that friendly, family-owned feel with no hard selling. They did offer a good warranty package which ultimately, I turned it down, but I still received a couple years of free oil changes which was a nice touch! If you're in the market for a Ford, ask for Greg, you'll be in very good hands!

Always courteous and professional. Bought 2 Explorers over the past 7 years…read more Does service on required issues, no upscale pressure. Excellent service work results. Been a pleasure and would buy from Karl Flammer again Jerry

I needed some bodywork on my Mustang and I researched body shops and drove by a few. The first…read morething I noticed was the professional manner that the shop was in. It was clean, organized and it provided me with the feeling that they on top of their game. I spoke with Robert who was my estimator and I saw he was doing his best to work with me and give me the best price possible since I was paying out of pocket for the work. I decided to give Joe Hudson's the job and the work was on time, within the estimated budget and the quality of the work was professional and flawless. I have friends who work for the dealership that I bought my car from and remarked on the quality of the work and the paint match. They also felt that the price was very fair. I have to say I was shocked when I received a call from Robert who advised me that he had some good news for me. Apparently the company does an audit of their pricing and they were going to send me a two hundred and something dollar refund that that they felt was due me to over estimating the charge for the work they did. I really was totally surprised that they would blind call me to let me know they were sending me money! That is true honesty and customer appreciation! I want to highly recommend bringing your car for bodywork at Joe Hudson's and working with Robert was a pleasure!

I would give these guys 4 1/2 stars out of five. They did a great job in putting my 2007 Acura back…read moretogether after a minor fender bender. They kept me informed all throughout the process with updates. They even cleaned the leather on the inside and washed the car for delivery. It looks like almost a new car. Hats off guys and keep up the great work. TimL

I broke the mirror off my vintage Honda Civic. I really didn't think I'd be able to get the right…read morepart. They were so good they found a place that sold older car parts and I got the exact color. They put it on and I'm so grateful to have my car all patched up. Ken Smith and the guys are great. Thank You.

My wife got a little too close to a concrete base for a light pole and pulled the right rear bumper…read moreloose. We tried to snap it back in place and put masking tape over it to hold. It didn't hold and kept coming loose. We had to cut a third off the bumper to avoid tearing it off completely. We got estimates from three places and Carsmetics was lower by several hundred dollars. They also arranged for a great rate on a rental car, even shuttled us to rental car and arranged to drop off the rental car at their office. They were very helpful and informative the entire time. We dropped our van off at 8:30 AM and they said it would take two days. But the next day they called us and said it was ready! It looked beautiful. We were very pleased with the whole process. Highly recommended.

This is a modification of my previous review. Although the experience was what it was, and I…read moredecided to not bring my car back for the extra attention that could have been avoided, this company did redeem itself by offering to fully pay for a car detail. I found someone I wanted to have do the job, provided the information to H&R and they paid the detailer and I am happy to close this chapter. This was a learning experience for both of us I believe. This was my first time having to deal with a car repair after an accident. The insurance, the waiting, and the waiting. In closing I think that this company learned the importance of communication and will most likely not put a part on that is damaged, and I have learned that not everything will go as smoothly as I would like it to. Thank you H&R for smoothing things out.

After looking around at a few places and getting quotes I decided on having my 2003 Tacoma S-Runner…read morepainted here and actually will have 3 of my Tacomas painted here. Fair prices, good people, and the paint job came out really good!!! I'll leave some pics of their work for all to see the quality of work they did. Great job guys! Also... as you are looking, I did not have them do the inside of the truck bed as I'm probably going to have them spray a red rhino lining later on. They now have another one of my Tacomas and I will post pics of that one when it's finished.

The company came to your home to fix dent and scratch. I have a scratch on the front driver side…read more The quote was easy because just need to send the picture of the damage are and they estimate for you. Price is reasonable. My appointment was made on the cell phone. They were not on time but within the hour of the expected time. The repair person is very polite and gives you the time of estimate to complete. The wait for this type of scratch is about 1.5 hours. This paint job has warranty. We were satisfied with their work.

They were responsive to my request right away, made an appointment for today and completed the work…read morein a professional & timely manner. It was starting to rain just as he finished but he said if there was residual/ water spots to let them know. (I don't have a garage). I will use them again, if needed. Their quote was less (half?) than Subaru's of course as the car dealer would replace the whole bumper to a 10" scratch.

I recently had a small collision and got an estimate and repair done at Ferman Collision in Tarpon…read moreSprings. I was met with understanding and friendly staff. Mike Miller was courteous and professional in handling my estimate and repair details. He kept me up to date on the progress of the repair to my vehicle. It was completed in a very timely manner and I am more than satisfied with the finished job. I would highly recommend their business. Well done. Judy K Diede

Rude. Inconsistent. Poor communication. Don't recommend The customer service ladies will argue…read morewith you. I had to reschedule my repair twice then on the new day of drop off I was told the parts were returned And that I would have to get my insurance company to re-submit approval or something to that effect they just didn't want my business and every time I called it took them three people to try to figure out who I was and what day I was coming in and what kind of car I had it's just very poorly done