Southside staff was very professional, helpful, and provided limited pressure in our search! Lee…read morewas especially respectful and patient in our test driving and considerations. They provided the most reasonable prices that were researched in the immediate area. Even at the end of our visit we were provided a negotiable price that we could refer to until the next business day, as well as further connections on programmable keys. Just like in school, if you don't ask questions you may never learn at the perfect opportunity, so ask away with these guys. Despite finding an offer elsewhere, they still were open to provide assistance.

Southside Automotive Group was friendly, genuine, and easy to work with. The team made the process…read moresmooth and transparent, and the new truck I bought literally exceeded all my expectations. Highly recommend them to anyone looking for a great vehicle and excellent customer service.

Would be 5 stars except for communication problem re title. I stressed on several communications…read morethat I wanted the title the same as the car I was trading in. My son Stewart or me. Not and, but OR. Stressed in the chat, stressed in all communication before pick-up and during pick-up. I felt I was understood when I had to make copies of Stewart's license and send with other documents. Imagine my surprise when your paperwork had the car in my name only. The clerk at the courthouse said we would have to come back after the state sent us the title and then they would change it. I went to so much trouble to get it right and was told that's how it would be. Well, it wasn't! Other than that it was great.

they were very professional and polite. Carvana really…read morehelped me out with buying my car a true blessing

My Porsche Macan was totaled in a crash. I decided to replace it with another Macan, and I found a…read moregood option at Birmingham Luxury Motors. I was in the area, so I just stopped by the dealership and was promptly greeted by Brittany. She helped me find the car and she took me on a demo drive. The price was fair, and I decided to buy the car right then. During the demo, we discovered an issue with the rear tires, and they arrange to have them replaced. Kali did all the paperwork and she was efficient and friendly. In fact, the whole team was great. This was a quick and no-hassle deal. I'll definitely be back the next time I need another car.

**AVOID AT ALL COSTS - Sold Me a Damaged Tesla, Stole My Tax Money, Then Ghosted**…read more Bought a 2022 Tesla Model S from Birmingham Luxury Motors in March 2025. Currently out thousands of dollars with a car that's STILL broken. Here's my experience: **THE BAIT & SWITCH** Salesman Jimmy guaranteed the car was "mint" with the tilt-screen feature I specifically wanted (have it in writing). After my deposit, took days to send videos - which conveniently avoided showing any damage. Should've walked then. **WHAT THEY ACTUALLY DELIVERED** After keeping my money for days of "final inspections" before shipping to SC: * Front suspension clanking loudly (major mechanical failure) * Steering wheel looked like a dog's chew toy * Water inside the taillight (yes, really) * Center console broken * Hood paint damage * Rear fender collision damage * Missing the tilt-screen Jimmy swore was there Manager Andy's solution? "Call Tesla, they'll fix it." Not kidding. **THE REPAIR NIGHTMARE** Spent 5 days over multiple trips to Tesla Savannah. They had to: - Remove the ENTIRE front end - Tear out the whole center console - Major suspension work Tesla tech said he'd never seen a dealer sell a car in this condition. It's still not right. **THE LIES & BROKEN PROMISES** Andy promised (all documented): Paint repair reimbursement Compensation for missing features Travel expense reimbursement Would "call right back after checking with management" Plot twist: Andy IS management. That was May. Still waiting. **REGISTRATION DISASTER** - Took them a MONTH to even start paperwork - Gave me fake temp tags printed on copy paper - Got pulled over (cop was not happy) - 62 days and 3 DMV trips to get registered - Andy's response: "Don't worry about it!" while I'm driving illegally **THE ACTUAL THEFT** Paid BLM $859 for "state taxes." Had to pay $884 AGAIN at DMV because they never sent it to the state. They returned $300 and kept $584 of MY money. That's not a mistake - that's theft. **CURRENT STATUS** Haven't responded since June. Complete radio silence. Owe me thousands in documented damages. **PRO TIP:** When you leave your review, expect a generic response about how "management takes this seriously." They don't. It's a bot. I fell for it. **BOTTOM LINE:** This isn't just bad service - it's fraud. They knowingly sold a damaged car, stole tax money, and disappeared. Currently pursuing their dealer bond and legal action. Find ANY other dealer. Even Craigslist would be safer. --- *Documentation available. Ask me anything about this nightmare.*